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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience with your company was totally satisfactory, actually above all expectations. The product was just what I wanted; the price was very good; and the time from order to receipt was excellent. It's good to know you are out there and I will be doing business with you again if the good master is willing, the creek doesn't rise and the Yankess don't attack us again! Thank you for your service and products.
Larry S.
I was pleasantly surprised how quickly it arrived along with the email confirmation upon ordering
The quality is excellent and the clothes were well worth the price. I was extremely happy with the customer service that I received. I had to return one shirt as it was too small for my daughter and she decided she preferred a different style. The return was handled extremely promptly which was impressive, given this was during the Christmas season. The sizes of the clothes do run a little on the small side so it is worth buying a size up from what you would normally buy.
Received sized 36 pants which were too tight, Sent them back and received another 36! Will have to send back. Had to pay two return postages! Not cool.
First class all the way! Needed to change out a few items and they were more then help-full! Clothing is high quility and spot on with time era will only buy from WESTERNRMPORIUM.COM Thanks Again Stan
This was my first experience with gentlemans emporium. The quality of the product was outstanding and everything arrived as scheduled. I will definitely use the gentlemans emporium again.
The holster and belt met all my expectations. The black leather allows me to show off my stainless, 45 long-colt with the stag antler grips. It is eye-popping.
I bought a Victorian bathing suit from here and was very satisfied, shipment was quick, I recommend!
When Customer Service was contacted they understood what I was requesting, and took care of it immediately. Very friendly very courteous
Best waist coat! Great quality and fit!
I discovered your web site just before Christmas and found a hat that I had been looking for to purchase for my husband. I never expected it to arrive in time for Christmas and the expected delivery date was January 5th. To my surprise a delivery arrived only a few days later and it was the hat (the Homburg). It is beautiful and well made. I will definitely shop here again!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members