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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Delivery time was extremely fast and product excellent! Great Price!
I bought a vest for my husband-to-be to wear at our country wedding. It arrived in time and looked amazing on him! Thank you for the great vest!
Pamela
My order is very beautiful, I have never had a gun belt and holster so nice in my life,the carvings are very nice. Bart W. Randolph, Vt.
Your delivery time & product was a 11 out of 10, absolutley no problems recomending your Company to any one.
Outstandiung in every respect!
I ordered the large size and returned this item only because it was too large for my traditional 42 inch
chest. Your customer service dept was most helpful and congenial with trying to help me pick out a substitute size. Yes, I surely will come back to you in the future.
The Gibson blouse runs too big. I had to return it and was sorry to do it. But surely, I will shop at emporium
Sincerely,
RC
I found precisely what I wanted, and my order arrived days earlier than I'd thought. What's not to love?
Easy order form and item was shipped promptly. Appreciated the credit card verification steps to protect from fraud
The vest I ordered completed the look for the guys in our wedding party. Fast delivery.
I have shopped from gentlemen's emporium many times in the past, and knew they would likely have the product I needed. They did, it is of better quality than I had expected, though of a bad overly baggy fit and will have to be adjusted at the seamstress. Still overall a very good experience and a good buy.
I had everything delivered in 2 days with regular delivery. Can't ask for better than that.
Awesome company, my wedding will be flawlessly costumed, maybe they have a weather machine? Lol!
Thank you so very much.
-Kris S
I have purchased a few items from you now and the service I have received has always been excellent. Even though I have had to return a couple of items for exchange this was never a problem and the situation was resolved without question. Thank you and your team
Great product, just what I was looking for. Thank you.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members