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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I usually buy most of my Husband's gifts from Western Emporium. He loves everything, shirts and vests, that I buy for him. The quality is great.
Wonderful service from a unique on-line provider. Very impressed & wish we had something like this here in Australia (but then I wouldn't be using your great service)
These clothes are excellent quality. I love everything I purchase from Gentleman's Emporium.
I ordered it from you only a week before I needed it for a con. You guys got it to me on Tuesday before the weekend. What great service,this is why I like dealing with you. Thanks Jerry Power
No comment
I ordered a couple of different styles of the mustaches/moustaches. I was pleased with the quality of the product received. I had almost always had a LARGE mustache, and due to cancer I couldn't grow one anymore. This was the solution I was looking for, friends that had always known me with one, they thought that this was great. I don't know why I didn't find you earlier. Now getting older I will be ordering some with the hints of grey. The mustaches look normal, and I love playing jokes on my coworkers by putting them on and taking them off all in the same day.
You guys are AWESOME.
Great product,info provided was exact.product is above average in quality and fit! Plan on buying more products.thank you for being a honest,trusted company.
Excellent response time. Got an exchange for another size done very promptly. Very satisfied with the entire experience!
Jamie, was super helpful, answered all my questions. When I had to return an item it was a super smooth transaction! Thanks again!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members