On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The service was excellent, delivery was fast, and quality of items very nice. Will order in the near future, as my husband wears these items for his driving job.
YOU GUY HAVE GREAT QUALITY. WAS VERY SUPERSIZED TO SEE SUCH QUALITY AT THAT PRICE.
Prompt delivery, quality products.
I live in the UK and I found the site, the staff and overall shopping experience good. I have already ordered other items and have recommended the site to other reenactors.
Bought jacket, vest and tie for my son's western wedding. Everything was perfect.
The overall shopping experience was great. The selection of items was phenomenal. I received the ordered item quickly. My husband loved the tie. Excellent quality.
Timely service. Excellent products. Couldn't find a better source for all one's subject wishes, including Victorian clothing which we ordered in 2012 as attire for our same-gender wedding on Long Island, NY.
I was a little apprehensive buying stuff off the web especially niche-type products. However, I was VERY pleasantly surprised by the quality of the products and the speed with which they shipped.
I contacted customer service I reference to my purchases because I needed them by a certain date and one item was special order. They very quickly and accurately made sure I received both my items before the date they were needed. They even went out of their way to call me when they shipped it.
I needed this item very quickly and was delighted that it arrived in an amazingly quick time. The quality is impeccable, down to every detail. The sizing is very generous, so I could have used a size smaller than I thought, however the drawstring waist made adjustment easy. It is a beautiful addition to my costume and makes the skirt fall so much nicer.
The whole process was easy to order and shipping came on time as advertised. The items themselves were of great quality and are a very classy addition to my wardrobe.
The quickness of the delivery was beyond my expectations! The tie I ordered was exactly what I needed. It compleated my outfit perfectly. Thank you.
Item shipped very quickly. Seems to be very good quality. Overall good experience.
My first experience shopping at Western Emporium was great. I like that they recommend full outfits but also allows you to purchase the pieces individually as well. I had a few questions before I ordered and the lady I spoke to on the phone was polite and knew exactly what she was talking about. All of my items shipped with blazing speed and arrived exactly as described/pictured. I would definitely purchase again...thanks to these guys my halloween costume is going to be a smashing success.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members