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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't need a cane, as such, to help with walking, but, my equalibrium comes and goes where I need a walking stick to help me stay stable, like climbing steps. The walking stick serves as a third point of reference to maintain balance. It's well made, classy, and has received several compliments from friends. At 74, I'm too vain for a cane but the walking stick is excellent! I'd buy it again!
The product and service is excellent and delivery was prompt. Can't ask for more.
The pants I got were perfect. The fit and finish is very well done and they feel great,I have no binding or bunching issues. Will I buy from y'all again? IN A HEART BEAT.
My wife wants me to get another pair cause I look so good in'um.
I ordered on a Saturday and they got here Wednesday, just in time to hem them up for our party Thursday night.
Very happy.the size was as the chart shows. Plus the two vest that I purchase.look very nice. Thank you
Great! " I'll be back "
I placed my first order, and was pleased with, all of the merchandise. I plan on ordering again, in January for my birthday.Great stuff, good quality, and good service.
Outstanding service! Received my hat faster than expected.
I'll be back
I ordered the Inverness coat and a coachman's hat for my husband. Both were fantastic! Excellent quality and good value for the price. I also had occasion to contact customer service and they were extremely courteous and helpful. I am very impressed with this company and would recommend them to anyone.
The coat was a disappointment. The pockets are shallow and almost useless. The buttons are too big for the button holes. I am going to keep the coat although I am not sure why.
Grateful for the fast response and service. The product was as expected.
I bought the Victorian cutaway long coat in charcoal grey. It arrived promptly as was of high quality. I ordered size 50 which turned out to be too large for me. The prices are generally high but this is a good company and website, with quality products. I did end up ordering some white gloves which I do like.
My questions about the products prior to purchase were answered to my satisfaction.
Clothing items ran very large---needed lots of alterations---no time to return for smaller sizes. Good otherwise
Thanks
Is a handsome shirt. Will know better Christmas morning.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members