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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had a question regarding tightness of the shirts around the shoulder and chest. Answered it quickly.
My husband enjoys band collar shirts, but they are not easy to find, so I was pleased to find this online site and purchase one for him for Christmas. Because he is very tall (6'6"), the fit was of concern, so I emailed the website staff and was very pleased with their counsel. The cost of the shirt was much beyond what we normally expend, but it was a special Christmas surprise and the early delivery was much appreciated. The body of the shirt is quite full, but I can easily take in the sides to compensate. The band collar and shoulders fit well; the sleeves are long enough (37") as if the length of the shirt itself. Most of all, the customer service was very much appreciated.
In general I am very pleased with everything that I have purchased. There are other things that you don't carry yet. Hip flasks, more variety of hats, leather belts. How about face masks? For motor cyclists or just to freak people out on the street?
Called CS with some questions about products. Top notch with help and suggestions. A 5***** 100% satisfying experience!
My daughter will look great driving the 1961 TR3A... She needed something to keep her hair from wiping around and this is it.
Received item very quickly, I was very surprised.Thank You
Everything was wonderful, the time it took to deliver was very fast. I loved the shirts and options to chose from. Overall it was a great experience.
My order arrived on time. I ordered boots for my mother's birthday and she loved them.
My first order item was flawed.
After contacting customer service for a replacement, everything went very well. Thanks for making this transaction most satisfying.
You are great. Thank you
You guys are great and the clothing was great and I loved the way I could track the order.
1st rate quality, item as described, great fit, kept well informed of shipments made, pkging flawless, products arrived in excellent shape ready to go, excellent delivery time.
I got exactly what I wanted at a very good price. Quality was very good.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members