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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The only thing I didn't like was the giant label on my pants. It really takes away from the historical aspect of the garment to have a big ol' label on them that says "Frontier Classics" on it. That label should be on the inside of the pants if it must be there at all.
Superior products---the cream vest had unfinished pockets----other than that---excellent
This was my first purchase, and I was very pleased by the quality of the items and value for my money. Excellent delivery speed. Very happy; have already ready recommended your business.
Happy with service and products
In the past three months I have ordered three walking canes from your company because I have left the first two, and they were not returned. The first two were the same and the third was suppose to be like the first two. The Third one was of a lot poorer quality than the first two. First of all it was lighter, both the wood and the brass parts. The wood had a very poor finished on it, and needed to have been redone. The Brass Handle was at least 1/3 lighter than the other two with the same catalog number. Also the wood portion of the cane was bent / crooked and on the end that touch the ground it was less than half the size of most of the cane. The rubber tip was a lot smaller and it was nailed on, I have never seen one like it before, so I suppose because of it size and the fact that it was nailed on, that I will not be able to replace it. I had purchased the regular size tips for replacement on the other canes, but will not be able to use them on this one. Your price was about 25% higher than similar canes from other locations but I liked the style and quality of the first two, so I kept recordings them, However; I will not order anything else from your company, and I will recommend to others that like the western look that the shop elsewhere. I will go out of my way to tell others not to order from your company.
Great Service
Your prices are great but still expensive, not your fault I will try to add a couple more gunfighter series shirts to my collection but at even the best prices which you seem to have it will only be 1 or 2 more not 3 or 4. Happy doing business with you folks I will shop your store again. Yours truly roger Odom
Everything I have purchased from the Emporium has been top of the line
Excellent quality, fast shipping and excellent customer service
My only negative is that the sizing runs a bit large, I had to return a few items and go 1 size down from my measurements (shirt and trousers), despite using the guide on the website. My proportions are about average.
Blazing fast delivery, careful packaging, very sharp looking clothes. 11/10 would buy again.
Wow... I ordered my coat for a winter trip and had it delivered to the hotel I was staying at. Guess what? The coat arrived ahead of schedule (1 day before my actual arrival to the hotel). Soon as I checked in I received the item inside a crisp new box. Once upstairs in my room, tried it on, and it was a perfect fit. I bought the coat as the same size as my suit (46L), and it fit perfectly over it. Not to tight and not to loose. I'm glad I bought the coat here! Because some other company tried to get me to purchase a similar coat 1 size bigger than my suit size. Not necessary here. These guys know what their talking about. And the quality hands down, was indeed the kind of material you'd want in low 50 to 30 degree weather (this is what it was during my trip on the east coast). I don't work for the company and I'll tell anybody who's reading this blog... if you're looking for quality and style, I'd have to say these guys are standard bearers. Stay warm my friends... with gentle-mans-emporium. Peace
Ordered on a Sunday night and received it on a Tuesday by expess mail at no extra charge I could not believe it. Will order again and tell my friends
I loved the outfit I worn for Western Sunday at Living Branch Church. EVERYONE said I was the best dressed and wanted to know where I found my out fit. I was the best dressed said by all. Western Day was a great success. Thank you for all your help.
I loved the jacket I received from Historical Emporium! Shipped super fast, and the jacket came very well packaged! It was wrapped in plastic and still on a hanger. I would highly recommend Historical Emporium and definitely would buy from again!
Good fir and pleasant customer service, a charming manner, and punctual delivery. The spats were for a Roaring 20's Party-like the ones George Raft wore as Spats Colombo in Some Like it Hot.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members