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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased a western rig, holster/cartridge belt for a single action.45 long Colt. Quality was better than expected as was the price.
I'm really pleased with the quality of the products that I've purchased. As good or better than I expected!
Had ordered the wrong size on an item that was exchanged quickly and hassle free. Product was high quality.
Highly recommend Gentleman's Emporium for very unique and quality clothing!
I'am a musician, which stage presence is required, and the clothing here definitely
Puts me ahead of most. Just love the fact that I don't have to settle for "cookiecutter"
Clothes. Also the staff here are top notch, and customer service impeccable.
I was surprised how nice the quality was of all the products I ordered. They were quickly received and I would definitely recommend this site to everyone.
Your customer service was second to none. Marie and Noel were very helpful and personable. They are great representatives for your company and should be commended.
Fit perfectly. Beautiful!
For a role in a play I needed turn of the century clothes for a rich English gentleman - I ordered trousers, a vest, a white shirt with appropriate collar, an outter coat, a cutaway dinner jacket, and a top hat. All of it arrived in good condition, and all of it fit perfectly. I was very impressed with the quality of the materials, and the attention to details necessary in period clothing. These items are not simply "costume" and would raise eyebrows if worn to the Kennedy Center. Any actor who does period work and needs sharp looking gear should come to your site and look around. There are still items I'm considering - you have sharp looking pocket watches and walking canes!
This is going to sound a little odd because it's not something you hear anymore. But... This product was actually better quality and better all around then they advertised or then I expected. I am a repeat customer several times over and it seems as though the product and service gets better with each purchase. I know...hard to believe.
The holster I bought was for my son and drop shipped to Oahu where he is stationed. I never saw it.
It did have a problem and he is handling that with you so a couple of the previous?'s were lower
Rated because there was no available answer. So far so good.
I have been pleased with every purchase I have made with western emporium.
The quality of the shirt is great. However, I will prefer to purchase American made goods.
The service, delivery, and products are all outstanding! I have purchased several items in the past and will continue to do so.
I am very pleased with the dress I bought. I looked at it several times before I bought it and I'm glad I did.
One can not get too much green for St Pat's Day. This vest comes close. A great color for the day. Size listed on the site was true. A good fit and good workmanship.
Bought a holster from this company and was well pleased with the quality and look. I needed a belt to matc
Called them on the phone, ordered the belt no hassle, great company to do business with. Love the holster and belt.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members