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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Saw a nice hat on Downton Abbey, thought I might need one, and ended up purchasing a Hamburg from gentlemansemporium. Quite pleased with results - will do business again when need arises.
Quick delivery on unique products. Quality is good, but sizing on the shirts is a little big.
I was honestly surprised at how quickly my order came in for ordering something that is considered "over sized."
I have bought a few different things for DAR & DUV & love what I have gotten. Two day delivery is awesome.People are impressed with my things.
I am totally satisfied from the beginning of the order to the arrival of my order. Very nice shopping experience
I love these clothes!
I did a lot of searching on the internet for a six-gun belt and holster and Western Emporium was the best bang for the buck!
Excellent customer service! Shipping was very fast! Product exactly as described.
The leather strap that mates with the buckle could be just a little thicker. I am concerned that it may wear down and break over time but compared to the price of my alternative options I am very satisfied with this product.
Fast delivery of amazing clothing! We would have bought so much more. Only downside was the amount of items out of stock
Quality is excellent. Agree with other reviewers regarding leather helmet sizing, i.e. You should order one size larger than your hat size per the sizing chart. The " correct" size would be too small.
Arrived quickly in excellent condition...would highly recommend this site...they are pleasant professional and happy to please...I would order from them again
Overall, this is an excellent site. Very easy to use and the customer service is outstanding. I would recommend these folks to anyone looking for Victorian/ Western wear.
Perfect compliment to a period character performance. Looking the part authentically builds confidence.
Products are great quality, prices are reasonable and delivery was fast. Will use again.
Very dependable and construction superb!
I was disappointed with the fit of the bonnet.
Service of return was great.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members