Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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JERRY B.
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REMARKABLE...
April 21, 2016

REMARKABLE...100 PERCENT

Date of experience: April 21, 2016
rik R.
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Excellent service
April 21, 2016

Excellent service. Awesome clothing. I love western stuff. I was born in the wrong erra. Your company is the bomb I will without a doubt tell my friend s and also order from you again. My vest was cool. Good quality. Right size. Thanks for your product. See you soon. Rik

Date of experience: April 21, 2016
bman V.
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Oh man great experience with this company
April 21, 2016

Oh man great experience with this company. Always wanted a holster and belt pretty much exactly like the one I purchased. Goes great with my Ruger.357. Had to return my belt due to my error in size, but great service on there end to get the correct one. Can honestly say I'm a happy customer.

Date of experience: April 21, 2016
Jim L.
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Everything fit just great
April 21, 2016

Everything fit just great
Thank you
Ps
I bought my 2nd holster this week
Thanks again Jim

Date of experience: April 21, 2016
Ryan W.
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...
April 21, 2016

Date of experience: April 21, 2016
Pleased i.
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Fast service...
April 21, 2016

Fast service...no glitches... good quality...would highly recommend.

Date of experience: April 21, 2016
Tim S.
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My order was confirmed almost immediately and arrived much quicker than I expected. Everything was exactly as listed and I am very satisfied with my purchase. I have already recommended your company to friends and will think of you first when I need to order more quality authentic replica clothing.

Date of experience: April 21, 2016
CJ R.
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I contacted them to change an order after I realized the wrong size selected. They were very nice and took care of things. The order arrived several days sooner than expected too

Date of experience: April 21, 2016
Diane O.
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We ordered a sack coat for an upcoming event
April 21, 2016

We ordered a sack coat for an upcoming event. When it came, it did not fit, so we ordered another and it came immediately. The woman who helped me on the phone was friendly and helpful. We will be ordering another coat soon from Gentlemens Emporium. The quality of the coat, the reasonable price and the speedy delivery are all excellent.

Date of experience: April 21, 2016
West a.
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I've ordered canvas trousers, a striped pull-over shirt, suspenders, and just recently a tie and frock coat. No complaints other than the trousers were 5" to long, nothing my sewing wife couldn't fix, and I need to shed some pound around the middle... so far I'm tickled to death!

Date of experience: April 21, 2016
Ron Y.
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I have purchased many items from you great people. As always, the quality, fit and finish was outstanding. I have never had an issue with any of the products, and I am sure if I had, your outstanding customer service would have taken care of it. I really like your company! I can get just about any article of clothing I need for, Western, Steampunk, or Victorian cosplay!

Date of experience: April 21, 2016
Sam Q.
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I was very happy to see that the products advertised were as well made, if not better, than I have bought from other sites. The product details were exact. I was very anxious to open the boxes when they arrived.

Date of experience: April 21, 2016
Brian V.
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...
April 21, 2016

Date of experience: April 21, 2016
town c.
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An excellent choice
April 21, 2016

An excellent choice. The coat fit perfectly except for the sleeves that had to be shortened, but that is always
The case since I'm "short armed."

Date of experience: April 21, 2016
Mickey D.
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I am absolutely impressed with the hat I bought.And the customer service is outstanding!
When I need another hat I will definitely shop the gentleman's emporium.

Date of experience: April 21, 2016
john k.
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I got my order so quick!
April 21, 2016

I got my order so quick! I will order more

Date of experience: April 21, 2016
Kurt M.
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...
April 21, 2016

Date of experience: April 21, 2016
Sami I.
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A really nice shopping experience
April 21, 2016

A really nice shopping experience. When I first ordered I thought the price was way high. Then I got my dress. It is awesome. Will last for many years.
Received confirmation of purchase right away and confirmation of shipping within a few days. Received my dress within a week of ordering.

Date of experience: April 21, 2016
Madison S.
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Loved, loved, loved the products received
April 21, 2016

Loved, loved, loved the products received. Truly authentic for the era I needed and high quality. Would highly recommend this company and will use in the future.

Date of experience: April 21, 2016
Hideko Y.
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I used the expedited shipping because it was a last-minute purchase for a play that was opening in a week. The website said my delivery would arrive Friday morning at the latest. That was fine, since the play opened Friday night, but a little nerve-wracking. Much to my surprise, everything arrived Monday, in time for the dress rehearsal. Well done!

Date of experience: April 21, 2016

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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