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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Unfortunatly I needed to exchange two items for a different size. Excellent assistance with this.
Prompt friendly service.I felt valued as a customer.
Will make other purchases in the future.
I was most impressed by the turnaround time for the order. The item shipped the same day I placed the order, and I received the shipment within two days.
Great place to shop for what I was looking for.good pricing,very fast shipping, and I am very pleased with my purchase. Thank You! JA
Awesome, awesome, awesome. Top notch customer service! Will definitely buy again.
Great selection and better than average prices!
Thanks again for great service and nice products, I look forward to your sales and new products!
I was very satisfied with all aspects of this purchase. Thank you so much.
The products are great, fit my 44-40 saa perfectly however I expected the bullet loops to be semectrical being a six gun you know either 12,18 or 24 loops. Other than that the products are number one
I have different items from your company and love everything I have bought. Everything is great quality.
Excellent service on all fronts.
I am concerned about the quality of the men's swim suit. I have worn it one time and it tore the stitches underarm. I hope it does not get further damaged from just regular wear.
The shirt that I bought on line was way more then I thought it would be. Great quality and so mint. Very happy.
I wore the items, linen sport cap, stagecoach Y-back suspenders, & classic canvas trousers, just this past weekend at a renaissance festival. I am completely pleased with the fit and the quality of the material. I am a difficult size to find and the pants actually fit better than I expected. I received several positive comments from other others the fair, especially other steampunk followers, as well as from some of the fair vendors.
I do plan to order additional clothing and accessories from Gentleman's Emporium soon. Thank you for being a resource for these items!
I love the products sold through gentlemansemporium and have purchased a number of items over the years. The selection and quality is outstanding. I needed to exchange my most recent purchase for a larger size and the customer service agent was very friendly and very helpful. I would highly recommend the site to anyone.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members