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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The hat bands I ordered and received are excellent. The quality of the material met my expectations.
I love the clothes I get from you guys. I'll be looking sharp this Christmas.
The Silver Klondike vest I ordered ran smaller than the red I I previously ordered so I have returned it for an exchange of the next larger size. The color and fabric were excellent. Looking forward to receiving the new one as I am enjoying the red one.
I loved the lace gloves. They fit beautifully, and will be perfect for our "Mad Hatter Tea" luncheons our organization holds every year. So glad I found this site, and plan to visit it often.
Third blouse I've bought and have never had anything but fast service and great product! Thank you.
I shall be buying another blouse again at a later date. Love the old-fashioned look and the 'wide',
Useful sleeves that, because of their 'good-ol'-days' use of ample material, can actually be rolled up!
The sizes were incorrect, I ordered a size larger than normal, too tight, returned and ordered two size larger too loose, took to tailor and corrected. The end results, I have told people that wanted to purchase to just go ahead and order too big and plan on a trip to tailor. The shipping costs to return and resend are not small might just as well plan on a tailor trip if you get lucky and size works out good. Both pants and shirt way oversize.
I am in market for a hat but due to the last effort am looking to buy where I can try on instead.
Your customer service is wonderful, the quality of the material seams good, time will tell ask me next fall after a season of wearing it.
Great color and feel to the material. Very quick shipping. Thanks again.
Loved the site and the clothes. I would like to see a little more information about some of the clothes, such as, for the coats it explains the a "long" is 2" longer in the sleeves. Longer than what? Also, the coats are sold by the chest measurement, but the vests are by small, medium, large, etc. I also bought a holster for my black powder pistol. I took the measurements and rounded up. There were 2 of us that were buying these, Both of us measured the same size and we bought the same holster, mine in right hand and his in left. His fits like it should. Mine is one size too big. Unfortunately, I do not have the time to return it before the show. I will just have to buy another belt.
Ordered a John Bull Hat. Size was a little larger than expected and it was quite 'round' on the inside. Pinching the front and rear of my head and needing some padding on the sides to keep it form wobbling. The brim was very much more curled up than the picture. All in all ok but not as good a deal as I had hoped
gentlemensemporium.com is absolutely fantastic! Their selection of products cannot be equaled and the prices are exceptional for the products they offer. I have purchased many items from gentlemensemporium and will continue to purchase from them in the future.
Ordering online was quick and easy. Product arrived within a couple of days and was exactly as represented. I needed to exchange for one size smaller and called Melissa (I hope I got her name right). She advised me on what to do and the turnaround time was minimal. The smaller size allows for more flexibility to tighten or expand as needed.
The black petticoat it is comfortable to wear and beautiful.
You guys were well priced, there was no hassle with ordering and it arrived on time! We'll get you pictures of the items being worn as soon as we can!
Very pleased with everything I purchased. The quality of all items order, outstanding. Thank you
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members