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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Buying on-line can be such a gamble; you never know if what is pictured is actually what you will get, or your item shows up like it was pictured, but is so cheaply made it is useless. BUT that is NOT the case with this company! Shipping time was speedy-the product was exactly like the picture, and beautiful! VERY well made, with great quality fabric. I am so very happy with my purchase. I will shop here again and again especially when I need an historically accurate piece.
Everything I've ordered has been well made and sized as described. I had one rush order and they got my order out within a few hours of making the call. I am impressed with your products and people and will be purchasing more.
One of main reason I made my purchases was based on the overwhelmingly positive reviews I read on your site and am happy to add my positive review to my overall experience. I'll quote Queen Victoria who said, back in the day, "Your web site is stupid easy."
I found all items to be of the highest quality and with the authentic look of the "Old West". The shirt fit like a glove as did the vest, the inclusion of the two neck ties was a plus and complement the desired look. I will surely be making additional purchases in the future.
Vest fits perfect. Being 6'7" it's hard to find the perfect length. This is the third vest I've bought I wear them all the time. Thanks
I received the belt and holster that I ordered in the size that I had ordered. My main complaint is that the holster was to big for my Colt 22 revolver even after following the directions to modify the size. I was able to put the holster (which fit the Colt 22 revolver exactly) from my previous belt on the belt I ordered and now have a outfit which is usable for me. Would like to see holster belts offered without the holster.
First order...I'll be bck
Got it a lot sooner than I thought I would. Worked very well, some thought it was my on mustache!
Ordered clothing for my 21 year old son. He would dress in the Victorian style everyday if possible. He loves the quality and fit of everything purchased so far. Thank you!
The 2 vest seemed a bit short they do not quite cover my suspender buttons, & seem a lot shorter than my other vests that I bought from you,although they are the same size. Maybe made in a country where the average person is shorter.They look good, material is nice, body chest size right on,jut not as long as my other ones
The tie was good, but the vest doesn't fit, and the hat brim is creased and wrinkled...
I requested regular delivery but instead, to my surprise and delight, the hat was delivered to my home in only two days. The on-line description of the hat matched the item that I received. The hat is beautifully made and fits perfectly. I will wear the hat this week-end to the $#*!ens Festival in Galveston, Texas.
Great job, thanks!
Great site, easy to navigate... if you're a vest person like me they have some cool ones!
Awesome experience
Great store.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members