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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wish youvhad the same shirt I ordered in black.
The boots are more comfortable than my sneakers!
This is the second holster we've bought here. Good price, good quality, and fast shipping...
Ordering was fast and item delivered very quick for me to enjoy.
Very friendly and ready to help. Great service and products!
Excellent products! The shipping time was amazing! I will definitely shop your website again for high quality period clothing. Bravo for a job well done!
The only thing was the buckle it seemed cheap compared to the leather work
A pleasure to do business with and will continue to do business with.
Fast shipping
I was very pleased with my order, especially when the order came in just two days! Awesome!
The best online shopping experience I have ever encountered!
I am impressed with the ease of shopping and the overall quality of the product that I purchased as well as the speed of delivery...the size was spot on also.
EVERYTHING WAS GREAT!
One issue the wrong address was place on my package and it bounced back and forth between Dayton and Cincinnati - I called to report and there was nothing they could do - it was out of their hands
I got with the Post Office and chased down the package to were it was and went to get it
No worries just be careful that you have an accurate address
Loved the my vest tonight is opening night and I look great in it - thank you
I have worn your pants for nearly ten years. The waists run at least two inches too small and the pants are cut a little too snugly for free movement. A seamstress who does custom period dresses for my wife said the pants of that era were worn loosely by the soldiers. I use these pants for period era competitive target shooting and I need to be able to bend over and squat comfortably. I normally wear a 34-35 waist pant and to get a comfortable fit for movement, I now need to order a 40 inch waist in your sizes. The pants are well made and very attractive, but the cut is too tight for the range of movement that my sport demands without bumping up my waist size by 4 to 5 inches. Your customer service is outstanding.
Great products, fast delivery, only complaint was getting hit with a customs charge,
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members