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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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My experience with Western Emporium was very satisfactory the service was very quick and everything was well packed and in tacked when it arrived within the time restraints given excellent company to deal with
You folks are AWESOME!
From ordering, to delivery, to the goods...awesome! Awesome! Awesome!
I very carefully took my measurements and ordered accordingly. The blouse is beautiful, but the overall fit was skimpy and not equivalent to a similar size in Canada. I can wear it but I had to turn up the hem so it did not strain over the hip and there would have been a big problem at the bust line if there had no been ruffles to camouflage the area.I have come to the conclusion that Canadian sizes are not the same as in the United States, so perhaps this bears an investigation.
Belt and holster look great and work very well I am practicing cowboy fast draw and gun fits perfect plenty of adjustments to figure out where you like to wear it
It was a pleasure doing business here. Marie was so helpful in making size suggestions. I will definitely shop here again.
The quality is exceptional, I was very pleasantly surprised. Sizing is great. Fast delivery. Plan on ordering more items the strike my fancy!
Great selection of products with accurate descriptions. Super fast delivery - 3 days to Ohio.
Without a doubt the finest place to shop on the planet!
The customer service is first rate! The quality is awesome
Have bought here several times and will always do so
In the future!
Thanks again for ever thing!
Happy holidays merry Christmas god love ya!
Dave
Really fast shipping product got to me safe and sound
Customer service was super helpful. Checked stock, helped me with sizing, got my shipment out same day. It arrived in time for a theater production. Thank you.
Great Customer service! Product was perfect!
Order was perfect (OK, one link in the necklace had come undone but I knew how to fix it so I didn't even bother contacting them). Service fast and accurate.
Fast service which was appreciated. Quality products as well.
So fast, and the item fit perfectly. My husband was very happy with the vest!
The quality was top notch!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.