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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was very pleased with the selection, quality, and ease of ordering. Delivery was fast.
For the mostpart the items i purchased were great the leather hats could be about a half size larger the belts also
I asked a question about one of the products and got a prompt answer. One of the items I ordered was out of stock and a replacement was found. Both items were special order but were shipped within a decent amount of time. CS was great.
Excellent products with fast efficient shipping!
I love love love the darlington blouse it is everything I hoped it would be. Thank you for keeping this style of clothing alive, I have not found this style of clothing anywhere else I even looked for patterns of this style in order to make myself to no avail. Even though I thought it was a bit pricey I won't let that stop me from buying again.Thank You Sandi Richardson
I simply loved everything that came from your store. Thank you!
Very nice holster, just as I expected...fits my revolver great...love it. Thanks..
I'm sure the product I purchased is great. I haven't opened it yet because the birthday doesn't happen until January 11th. I have to keep the box sealed so that no one peaks! LOL! Customer service went above and beyond with me. Absolutely superb! Jamie was fabulous!
If you like the old west, you'll love it here at gentlemansemporium.com. Really Fastttt shipping, fair price and great products!
As the man said "I'll be back! " Thank you!
Very helpful and courteous! I was very satisfied with the service and product that I ordered! My husband had a brothel token that he used as a golf ball marker...had it for years...lost it and has been so upset about it. I am glad that I found these...they are great and he will be so surprised when he digs through his Christmas stocking.
Jacket was fine however pricing for international delivery was expensive. Whilst I do not expect the pricing for international delivery to be as low as Amazon there is room for improvement.
Suggestion for jacket is to have an additional belt loop since not everyone wants to tuck in end of belt in an untidy fashion. Also I would suggest a patch of cloth so that a tear can be asly mended if necessary.
Product (black gloves) were of high quality and a good value for the money. Delivery was among the fastest we have seen for clothing products. I will be using this company again.
I have seen your website early on but never needed to order. I have two skirts that I was so in love with that I had to give up due to my size. So I tried your site and there they were. Got them and my heart skipped a beat. The color is just a bit deeper but the quality and fit is right on the mark. I am so happy I kept your website and I will be back. Thank you for having such wonderful products.
Quick s/h. Very impressed. Product was as described. When I contacted customer service, she was very professional and resolved the issue quickly.
Top notch garments, fast shipping and excellent service. See ya again soon!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members