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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Love my frock coat, dress, & more that I ordered! Wore them to an event
And felt pleased. The comments were flattering! Thank you for providing
Great quality clothes! Also I appreciated how easy was the return and exchange
For this new outfit!
Very helpful and quick service; decent quality of items and prompt delivery!
I purchased 3 vests. All of them were high quality and super nice looking. Delivery was even quicker then promised. I've ordered several times now and I have never been disappointed.
It was great helpful, timely and the jacket is just wonderful
I was looking for a Smoking Jacket. A friend told me about Gentleman's Emporium. I was very impressed. Even more impressed when I got the Jacket.
Everything has been as described and shipping has been very quick. Great additions to my wardrobe.
I found what I was looking for here at gentlemansemporium and a lot more! This was my first order and the product I ordered seems Very Nice and I am Happy with it. The service went well and the delivery was on time, I'm pretty sure I will be ordering products from gentlemansemporium again and would definitely recommend this to others.
The jacket as amazing and my son really loved it
Really enjoy your site and the products I received. You have a really great selection across several genres. If I had any complaint it would be some of the prices, but I understand this is a niche business. How long does it take to sell 10 monocles? Definitely will be back...maybe after I hit enter on this review!
The Wiltshire red vest is a bit short. I'm 6'1 and my shirt and belt show under it. I'm a magician and move my arms while performing. Still I'm not displeased.
The pocket watch was of excellent quality, looks great and keeps accurate time. Very pleased.
Tom
Delivered 2 days before expected and the holster is beautiful. Got it for a grandson and he very pleased.
Everything fits perfect.
I purchased from historical emporium. Wish you had 100% wool pants and a larger inventory.
Excellent prices, style, and accessories. I got my daughter interested in some of your clothes. Good job.
The vest I ordered was everything that was advertised, and more. Very happy.
My orders arrive very quickly within a few days with standard shipping. Hats off to the shipping department and the USPS. I've always loved the classic look of Victorian Era Clothing and the prices on your clothing are much less than if I were to buy modern suit clothing. Your vests are half the price of ones I find in my local Big and Tall store and I love the cotton duck material used for the Classic Canvas Line. I wear Carhartt pants of the same material because of its longevity and durability. I have to attend a wedding in the Fall of 2017 and have already started putting together an outfit from your product line. I've always been a fan of westerns and the recent airing of "Westworld" on HBO has me looking for a similar outfit worn by Ed Harris' Man in Black character. I wish you offered more Grey colored shirts,ties and coats as well. Love your Website and thank you for the awesome service. Scott
I would have liked to know who made the frock before ordering as I have always understood that your cloths were mostly made by you to order, and having had experience with Frontier Classics sizes it would have given me a better idea of what to order, and I might have thought twice before ordering.
Had a great time with your clothes at a party!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.