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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good experience and service!
Bought this as a gift the quality was very good, the fit was perfect and it was exactly as described.
The Emporium's customer service is outstanding. I ordered a Coachman's Hat for Christmas. On Dec. 21st, UPS delivered the box but it was crushed. The hat was flattened. I called Gentleman's Emporium and spoke to Marie. She put another hat in the mail the same day and it arrived before Christmas. She was great! Best customer service on the web.
The products, choices, and prices are great but what will have me coming back is the customer service!
Great.
The pocket watch was beautiful! It made a very nice gift that will last for many years and hopefully become a family heirloom. Thank You :)
This is the second time I've order from Gentlemensemporium.com. The shopping experience has always been exemplary.
Overall great experience...
Christmas gift for my nephew-he was extremely pleased and it fit his gun perfectly!
Excellent quality products, and phenomenal customer service! Thank you!
My husband had wanted a vest with a collar for years. I was finally able to find one at your online shopping. Thank you
I am not sure which way your star rating begins, from left to right or from right to left; but I give your store, service and products a five (5) star rating. My husband loves his smoking jacket, I am extremely pleased with the whole process. I ordered and you delivered in a very timely, professional manner. I will recommend your site to all of my friends and family...Thank You!
Like the selection and could get my order in an acceptable time that I needed.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members