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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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When the shirt I purchase was delivered, it did not fit me correctly, so I returned and exchanged it for a completely different shirt. It was all handled promptly and courteously. I had my new shirt delivered and on my back in about 10 days from returning the other one. I thought that was very good. I am definitely returning and I would definitely recommend!
COULDN'T ASK FOR ANYTHING BETTER.
This company has great products! I was more than pleased with my purchase and will purchase from them again...Would highly recommend this company..
I purchased a cotton blouse to wear with my long prairie/pioneer skirt. The first one was too large, and it was not available in a smaller size. Customer Service helped me pick out a similar one that fits nicely, and it arrived quickly, while the returned item was still on its way back. Appreciate the help! And the second blouse is perfect, very authentic looking, substantial cotton fabric.
This is the second vest I've purchased from Historical Emporium first one was a little large as wasn't sure about sizing but second vest is prefect, excellent quality and made to last a long time! Very pleased because good quality vests are hard to find and have recommended your store to a lot of people that have stopped me and asked where did you get that vest!
The holster was shorter than expected for my 6 1/2" barrel. Look forward to longer availability in future. 4" minimum over pants size for belt length is cutting it close, but will work. 5" would be accurate for perfect fit. Overall a great deal and certainly cheaper than others I found.
Well made beautiful blouse arrived in a timely manner. Fits well and even nicer than pictured.
It was my second purchase and I think there will be more! Thank you.
I was very pleased with the items I purchased and the speedy delivery of my items.
Vest quality was very good. I ordered wrong size ( my fault), but I will reorder soon.
Did not care for the buttons on the Abilene vest because they did not appear to anything I could replace, if needed. Would prefer sewn on buttons instead.
Will review again when I have a better fit.
Fast.
Wow! Quick shipping. Quality slip material and construction. Will certainly use again!
I have enjoyed my numerous experiences with Historical Emporium. I love their expansive product line and plan on remaining a lifelong customer. I especially like purchasing gift items for my friends because I know they will always be top quality and very unique. My only customer service experience involved having to return a vest because it was a bit too small, but the process was easy and efficient.
Great
Thank you
I am very satisfied with both the product and service. Shipping time was excellent. The item was better then expected.
JUST AWESOME. Had what I was looking for, the shirt looks great and fit perfect. Collar studs for another shirt and backups. Highly recommend these Hombre's.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.