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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My husband needed a black and white striped vest for an event later this year, and the one you offer is by far the most handsome option. It fits him well and goes well with his suit.
Had an enjoyable shopping experience will be back again
Have never had an issue with anything purchased, fantastic stuff, great stuff. Really like shopping here...
Ease of ordering! Very informative catalog!
Great service and quality items love shopping here
The Customer Service was good, however we still have yet to receive two shipments. I know that action has begun to have the shipment released from customs.
I must say that the customer service in this matter has been great, with having an communication between us.
Hope to receive product soon because the first shipment of product was great.
No complaints
I've bought a lot of clothing from Historical Emporium! Only once was the item sub-standard and the problem was rectified immediately. I'm very satisfied customer.
Fantastic product, fantastic service! I don't know what else to say, other than you have gained a life long customer.
Top notch service. Everything fit. Great company! Thanks HE!
I like the Historical look of you products. The materials that you use are color correct and durable. A quality product. I have ordered a couple of shirts that I really like that the material seems a little on the thin side. But I have to say because of that they are nice and cool for summer. I love your products and you are my go-to store for my historical clothes. I wear these clothes every day. Thank you for a good product and great service.
Items were shipped very quickly.
I have bought items from your over the past seven years or so and I am always pleased with the items purchased the friendliness of your staff, and the timeliness in which I have received my orders.
Dang, you delivered it so fast. LOL Well packaged and love the dress. Will order again in a couple of months.
Site clear and easy to follow
Return policy clear with great directions
Very quick return acknowledgement
Each item I received was just what I hoped for. Have appreciated the attention given to a small problem. Customer service was extremely helpful
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members