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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The service and turn around time has always been excellent.
I was very satisfied with the service and products I received
Knowledgeable, helpful, polite, quick service, the holster works just fine.
I will call again and order a different style holster for a left handed person.
Excellent in all respects.
Wish I could tell if it's made in USA. Should be, anyway! Thanks.
I'll definitely purchase more items.
Enjoyed wearing the product; had lots of compliments and asking where I got it. I sent in my picture; did you get it OK?
Thank you for your services. Looking forward to the chance of ordering again.
Sincerely
William F. Ferguson
Author/Speaker
I am very happy with the workmanship and the product itself. I has shopped around and could not find a complete belt and holster of such good workmanship, design and price. I am very happy to have found this company and item on the internet.
Like many I did not measure properly as directed at first, and when I contacted customer service, they listened to my concerns and wishes and made the procedure a very pleasant one. I highly recommend this company and this product. You will too.
The Emporium is probably the best customer service I have had on the web and it is consistently outstanding.
Got what I ordered in a timely manner in perfect condition.
First time using y'all but will NOT be my last! I've always admired the classic looks and wish they'd make a come back. Well, I'm certainly going to try to bring back the style of the 20s in my small TX town. Thank you all so much!
Boots fit great was just what I wanted this product along with all else I have bought is of high quality. Thank you all.God's Blessings. Ed
I like the early 1900s swim suit. At the Commision Of Ageing party, I won 1st place.
Outstanding customer service. The very helpful young lady on the phone who took my order even went through stock for me to pick out the darkest wood stain from the batch of canes they had in stock.
Thank you very much, I'm very happy with my purchase.
Order arrived swiftly and I was thrilled with my purchase.
Holster rig purchased was not designed specifically for my revolver however, did fit it and three other size pistols. Everyone has stated about the beauty and quality asking constantly how I made it so quickly. I do make leather holsters. Then I tell them I couldn't buy the leather for the price I bought it they wanted the web site.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.