Historical Emporium
business logo of Historical Emporium

Historical EmporiumReviews 11,100

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Historical Emporium?
grey star
grey star
grey star
grey star
grey star

Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

We monitor reviews for authenticity

Michael E.
0 reviews
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

The service and turn around time has always been excellent.

Date of experience: July 27, 2017
Maria Y.
0 reviews
0 helpful votes
Follow Maria Y.
Unfollow Maria Y.
Share Review
Report Review

...
July 26, 2017

Date of experience: July 26, 2017
Judith M.
0 reviews
0 helpful votes
Follow Judith M.
Unfollow Judith M.
Share Review
Report Review

I was very satisfied with the service and products I received

Date of experience: July 26, 2017
John F.
0 reviews
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Knowledgeable, helpful, polite, quick service, the holster works just fine.
I will call again and order a different style holster for a left handed person.

Date of experience: July 26, 2017
Chuck X.
0 reviews
0 helpful votes
Follow Chuck X.
Unfollow Chuck X.
Share Review
Report Review

Excellent in all respects
July 26, 2017

Excellent in all respects.

Date of experience: July 26, 2017
James G.
0 reviews
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

...
July 26, 2017

Date of experience: July 26, 2017
Rebecca K.
0 reviews
0 helpful votes
Follow Rebecca K.
Unfollow Rebecca K.
Share Review
Report Review

...
July 26, 2017

Date of experience: July 26, 2017
Steve Y.
0 reviews
0 helpful votes
Follow Steve Y.
Unfollow Steve Y.
Share Review
Report Review

Wish I could tell if it's made in USA
July 24, 2017

Wish I could tell if it's made in USA. Should be, anyway! Thanks.

Date of experience: July 24, 2017
John b.
0 reviews
0 helpful votes
Follow John b.
Unfollow John b.
Share Review
Report Review

I'll definitely purchase more items
July 23, 2017

I'll definitely purchase more items.

Date of experience: July 23, 2017
Bill I.
0 reviews
0 helpful votes
Follow Bill I.
Unfollow Bill I.
Share Review
Report Review

Enjoyed wearing the product; had lots of compliments and asking where I got it. I sent in my picture; did you get it OK?

Thank you for your services. Looking forward to the chance of ordering again.

Sincerely
William F. Ferguson
Author/Speaker

Date of experience: July 22, 2017
Wm E.
0 reviews
0 helpful votes
Follow Wm E.
Unfollow Wm E.
Share Review
Report Review

I am very happy with the workmanship and the product itself. I has shopped around and could not find a complete belt and holster of such good workmanship, design and price. I am very happy to have found this company and item on the internet.

Like many I did not measure properly as directed at first, and when I contacted customer service, they listened to my concerns and wishes and made the procedure a very pleasant one. I highly recommend this company and this product. You will too.

Date of experience: July 21, 2017
Camino J.
0 reviews
0 helpful votes
Follow Camino J.
Unfollow Camino J.
Share Review
Report Review

The Emporium is probably the best customer service I have had on the web and it is consistently outstanding.

Date of experience: July 21, 2017
Harry K.
0 reviews
0 helpful votes
Follow Harry K.
Unfollow Harry K.
Share Review
Report Review

Got what I ordered in a timely manner in perfect condition.

Date of experience: July 21, 2017
Coby C.
0 reviews
0 helpful votes
Follow Coby C.
Unfollow Coby C.
Share Review
Report Review

First time using y'all but will NOT be my last! I've always admired the classic looks and wish they'd make a come back. Well, I'm certainly going to try to bring back the style of the 20s in my small TX town. Thank you all so much!

Date of experience: July 21, 2017
Ed K.
0 reviews
0 helpful votes
Follow Ed K.
Unfollow Ed K.
Share Review
Report Review

Boots fit great was just what I wanted this product along with all else I have bought is of high quality. Thank you all.God's Blessings. Ed

Date of experience: July 21, 2017
PAR R.
0 reviews
0 helpful votes
Follow PAR R.
Unfollow PAR R.
Share Review
Report Review

I like the early 1900s swim suit
July 21, 2017

I like the early 1900s swim suit. At the Commision Of Ageing party, I won 1st place.

Date of experience: July 21, 2017
Don R.
0 reviews
0 helpful votes
Follow Don R.
Unfollow Don R.
Share Review
Report Review

...
July 20, 2017

Date of experience: July 20, 2017
Engels N.
0 reviews
0 helpful votes
Follow Engels N.
Unfollow Engels N.
Share Review
Report Review

Outstanding customer service
July 20, 2017

Outstanding customer service. The very helpful young lady on the phone who took my order even went through stock for me to pick out the darkest wood stain from the batch of canes they had in stock.

Thank you very much, I'm very happy with my purchase.

Date of experience: July 20, 2017
J D.
0 reviews
0 helpful votes
Follow J D.
Unfollow J D.
Share Review
Report Review

Order arrived swiftly and I was thrilled with my purchase.

Date of experience: July 20, 2017
Rick T.
0 reviews
0 helpful votes
Follow Rick T.
Unfollow Rick T.
Share Review
Report Review

Holster rig purchased was not designed specifically for my revolver however, did fit it and three other size pistols. Everyone has stated about the beauty and quality asking constantly how I made it so quickly. I do make leather holsters. Then I tell them I couldn't buy the leather for the price I bought it they wanted the web site.

Date of experience: July 20, 2017

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


+4