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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The customer service was great. The delivery time was awesome and they efven gave me back some shipping money. I love this company
Liked the selection of items. Fit was right on. Delivery was super fast, thanks!
I returned the belt and holster because it was too small for me. Not your fault at all but through your customer service help,I was able to get just the right one. Thanks so much. Robin Bauer.
Ordered by phone. The sales rep was very personable, professional and efficient. Great buying experience.
I like your product line
Easy adjustment for the coat size. Much appreciated. The quality of coat and blouse is amazing.
First time buyer - but will be back!
Love classic old west styles and the quality and service are great.
Vest I ordered for an upcoming steampunk themed wedding is awesome. Great quality and unbelievable shipping time. Looking forward to wearing this my vest.
I love the skirt. I should have used your measurements. I had to return one and got the other in time for my event. Great job! Thanks
Very helpfu site particularly the product description and sizing.
As a first time customer I could not be happier. I was surprised how quickly my order arrived. Blouse, skirt, petticoat and belt are all made with high quality and true to size. Everything was exactly as described and fit perfectly. Thank you SO much!
I was very happy with my shopping experience. I would recommend this site to my friends
I found some items much less expensive at other sites by the same manufacturer. The good thing is that you are a good go to when items are not available. You are not the most expensive provider. There were many others. I had two outfits to put together and I purchased at least half from you. Your delivery system was great and fast. I would recommend you to others.
I've been a customer for almost a year and I couldn't have had a better experience. Great service, and quick delivery. Thanks Historical Emporium!
Boots are a little large. Wish they ran by size and not just sm, med, large
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members