On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The person I talked to help me with the sizing. Shipping was fast. I'm very happy with the Quality of the leather. I would order from them again.
I love this company. They processed my order fast! I ordered on Monday, received on Friday. Because I'm A big guy I ordered the Xl Howie lab coat. It is very big, L might have been fine but costumes tend to run small so I ordered up a size, but it still fits fine and I could wear some warmer clothes underneath it if it's chilly. The quality is amazing too, this coat should last for years. I will be buying more items, I guarantee!
I have enjoyed everything that I've ordered from these guys. The materials are sturdy and fit as expected. These are not cheap costume pieces to wear and through away, these can be used again and again.
Vest was as pictured on the Web site. Very nice fitting, colour is great. Received a lot of compliments on the vest. Would buy from Historical emporium again.
Super!
I think the products they offer are great, I think they are a little on the expensive side, but I think that has to do with the high quality they offer.
You get what you pay for. Great Service, Quick Response, & Fast Delivery!
Historical Emporium is one of my favorite online stores. They always have a nice selection of awesome attire.
Super customer service!
Very happy - No complaints!
All products ordered were of very good quality.
Awesome clothes,price,best people too work with I but all my old west merchandise here
Great coat, fits perfect, love it
I ordered the canvas vest in black, paid attention to the size chart, and what a delight that the vest fit!
The ordered arrived quickly and well packed. The quality of the vest is excellent with very good stitching and fabric. The garment has not been washed yet so that is the only unknown. I am delighted to have found Historical Emporium and will continue to purchase products for daily wear! Thanks!
Well made and is the color I needed for our event.
The products are always accurately described and you can count on fast delivery.
My husband loved the pants. Seem well made. Fabric very nice. We read other reviews regarding sizing. We ordered two different sizes to insure correct fit. One size up from his normal size was perfect. He's going to look fantastic playing music for the Tennessee Historical Society. I would highly recommend this company.
Very pleased with the canvas vests. They looked better than expected and much to my surprise fit me perfectly. Since I am short, with a slight belly, I usually have a hard time getting a vest to fit right, they are usually either too tight around the belly or too loose across the chest.
On the first day I wore one of the vests to work I had a customer complement me on the vest and asked where I got it.
Oh, I should also add the shipping was very fast.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.