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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had to return the first vest I bought because it was too heavy. I was concerned because returning & getting credit for items can be a nightmare. Your system is extremely customer friendly I did an exchange. Within 2 weeks I had my new item with all billing issues correct & without incident.
I love, love, love this jacket! The price was great and it arrived quickly. I will be purchasing more from you in the near future and have told all my friends about your site.
Thanks!
Gigi Lee
Servive was exceptional.
Easy ordering, fast shipping, and great quality on your products. The shipping info when I placed my order stated delivery would be Thurs or Fri, but package arrived on Tues.
Awesome!
Shipping was amazingly fast and accurate. You have earned a custoner for life, Thank you.
Excellent service. Very accommodating.
Order was filled and delivered promptly, thanx.
Very happy with the product, hope to purchase again soon :)
I've shopped with Historical Emporium for a few years now,and they are simply the best!Great selection,super high quality,and excellent service...
Everything was great and easy, the only thing that took anytime was the large selection to choose from. Thank You.
Before purchasing this item, I had inquired on the length of this product. Received excellent Customer Service and a timely response time.
I am a professional costumer and have used Gentleman's Emporium many times. In fact, I look forward to being able to order from them. The quality of the products and service is always excellent, the shipping always timely. The customer service I have received over the phone is helpful, professional and courteous. Their website is easy to negotiate and fun! I could never reproduce this high end period clothing at a comparable price. This is an outstanding company that is doing everything right as far as I'm concerned!
I have made 2 purchase with gentlemans emporium, both by phone, there reps are very freindly, and were able to answer any questions I had before I made the purchases. I was realy surprised on how fast the last order I made came, it was like in 2 or 3 days, way earlier than I had thought it would be. My last order was a mechanicle pocket watch with chain, I have only had it for a couple of weeks, but it works fine so far. I wore it out the other night, and I got nothing but compliments on it, not only for it's looks, but also for the people who wanted to handling it, they all felt it was of high quality! Thanks Gentelmens Emporium, I gave them all your web address, and told them not to hesitate to order from you if they saw something they were interested in. I will be using you again! Paul from Cleveland Ohio
I LOVE Gentlemens' Emporium. I am a rather anachronistic magician-juggler-comedy performer. My outfits are very important to my work. To have custom, period clothing made, like what G.E. Sells, would cost a fortune, and might not even be possible. For what you get, I think that their prices are very reasonable. Their clothing is attractive, well made, durable and well priced. I would also like to mention that their customer service is superlative.
I am a customer for life!
Steve Koehler
Instead of "baseball" caps I'm now also wearing newsboy caps. Definitely a new look for me, and I like it!
I ordered a med. In the oversized and really cool looking version of the newsboy cap. I have a small head circumference, but I knew I could alter the cap if necessary. Ultimately I did need to add some material under the inner flap. It fits great and looks great.
Thanks for the totally satisfying shopping experience.
The fan is wonderful,,, the parasol does not seem to be the best quality,,,the handle, the tip,,,but, the lace part is beautiful,,,,,I will drill a hole in the handle for a fabric ribbon so I can hold it and some kind of tie so I can carry it more easily when folded
Very fast delivery. Good quality items. I would recommend it to my friends and family.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members