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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The product I received was of good quality and was exactly what was represented in the picture and description. Delivery was extremely fast. Overall I am very pleased with my shopping experience with Historical Emporium and will be ordering from them again.
I sent you an e-mail on 11/26! I received my order on 11/25. Shipment was very prompt; Quality of susp. Was excellent. In fact, I called your office to tell you how pleased I was with the susp. Happy doing business with you and I would certainly recommend you to anyone interested in your dry goods. Thanks- Jesse
The frock coat is a size 46 and is a tight fit. I have 2 other frock coats that are 44 and the fit is about the same. I have one that is a 48 and it is a little loose. Seams like there is not a very good quality control on sizing.
Customer service has always been great.
Customer service was great in helping us with questions and returns
Your products offered are just what I was looking for and the experience all around was professional and pleasant.
I sent an e-mail about an out of stock item and they responded promptly and notified me when the item was back in stock and allowed me to order it before the general public.
THAT WAS GREAT!
Super great delivery time. Quality product
The product was shipped and recieved so quickly, it was amazing! Seems to be good quality also. Will definitely buy again in the future
Looking forward to doing business in the future.
Everyone was quite helpful and everything fix as promiced
Brilliant site. Easy to navigate. Excellent selection.
Being from Australia, the delivery time was excellent and the goods well packed. Quality of the goods is excellent.
Only a side issue. The button holes on the wingtip collar are too small for either buttons or either of my collar button sets. This includes the rear anchor hole and the front holes. Maybe something the manufacturers can be made aware of and correct.
Thank you.
Absolutely the highest quality product. Have gotten numerous compliments and have passed along your web address.
Thank you again for a superior product.
It's always a pleasure to shop with Gentleman's Emporium. Great products at a reasonable price and speedy service. Thanks so much.
A vest arrived in the wrong size, but it was the manufacturer error, not yours. The matter was quickly resolved, thank you.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members