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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The mustash was impossible to put on. I could not get the adhesive strip to work and it was too late to try anything else ended up not using.
I am very pleased with my purchases. I bought a round collar shirt, floppy tie and a cotton vest. I honestly expected theatrical or costume clothing but the products are the best quality and actually better made than what I normally purchase in retail stores. I expect many years of use. I will purchase something else soon.
Very impressed with the quality, style & fit. Looks just like the picture
I (not Gentlemens Emporium) bought the wrong size gunbelt. When I called customer service they immediatly offered an exchange or refund. I opted for the exchange and am happy I did. I love the product, the customer service and dealing with this bunch of on time professionals. Thanks
The posh topper is perfect for the character I play. It is high quality. The delivery was quick. The hat was well packed with conscientious care. Very satisfied with this purchase.
Great to find costume pieces that fit a big man like me! Love your stuff!
Had to return an item for size and had my money back in my account no problem. Reordered items and they were great
Great service...wonderful product!
Received items faster than expected. Great quality. Have reordered other items and will likely order more in the near future. Very happy. Have had very positive comments about the items i have purchased.
The customer service was par excellence. The item is classic- to my very taste.
I have bought several vests from Emporium because my boyfriend looks very nice in vests. We have always loved the vests that I order for him. We went on a cruise to the Caribbean and he received such a lot of credit on his vests. Emporium makes my life easy since I have a picky boyfriend that loves to look nice and loves the compliments.
Questions about products are answered quickly. Reviews by customers help with sizing. Wish you would include finished measurements of garments. Other historical clothing reproduction sites will.
Quality items.
Great site!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members