Historical Emporium
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Historical EmporiumReviews 3,067

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Ron N.
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Love shopping on this site
March 15, 2015

Love shopping on this site. So many different themes you can go with. The most complete vintage clothier out there. Great prices,quality products and very fast shipping. Will definitely be back in the future!

Date of experience: March 15, 2015
Karen M.
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I had great service, I ordered the wrong size and they exchanged to right size with no problem,

Date of experience: March 14, 2015
MarieC R.
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I hesitated a lot before making a large order of costumes and accessories from Gentleman's Emporium, but was attracted by the large selection of items they offer and I was surprised and extremely pleased with the quality of materials and historical accuracy of the products I received. I was also very pleased with the response from customer service to my requests.

Date of experience: March 14, 2015
Keith Q.
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March 14, 2015

Date of experience: March 14, 2015
Brazos B.
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Good day Emporium folks
March 14, 2015

Good day Emporium folks;
I have shopped with you for about 4 years, have spoken with your customer service department for return & exchange issues and ask for advice on products at other times. They have always been most helpful and my wife and I have always been satisfied with the products you sell they are durable, as described & very authentic for the period.

Thanks for being there, have a great day,

Date of experience: March 14, 2015
Keir M.
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Great company, great service, I will be back...

Date of experience: March 13, 2015
Jeff B.
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The hardest part was making a decision from the Emporiums selection. Once done, the purchase was made and the coat arrived within a few business days.

Date of experience: March 13, 2015
Dave B.
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I am very pleased with my Gentlemans Emporium experience.

Date of experience: March 13, 2015
Paul W.
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Trousers run a bit large in the butt, wife is a seamstress, so no problem. Very comfortable, look great, great quality. Will shop here again.

Date of experience: March 13, 2015
Frank T.
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First, the quality of the garments
March 13, 2015

First, the quality of the garments. These are NOT cheap 'costume' clothing items -- they are fashionable, well-made articles of excellent quality.

The prices? For the quality of the items, I'd say I practically stole each item.

Accuracy and speed of delivery? Spot-on.

Selection? Amazing. I will be a regular customer. Thank you!

Date of experience: March 13, 2015
Helen Q.
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March 13, 2015

Date of experience: March 13, 2015
Michelle M.
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Excellent experience, super fast, items were as described, high quality. Thank you!

Date of experience: March 13, 2015
Kenneth U.
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March 13, 2015

Date of experience: March 13, 2015
Bill D.
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I look good!
March 13, 2015

I look good! In my suspended! Thanks Gentelman Emporuim!

Date of experience: March 13, 2015
Anna B.
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March 13, 2015

Date of experience: March 13, 2015
Rob M.
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March 13, 2015

Date of experience: March 13, 2015
Steven P.
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Great vest and extremely quick delivery
March 12, 2015

Great vest and extremely quick delivery. It was a great experience.

Date of experience: March 12, 2015
Glen P.
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Hi
March 12, 2015

Hi
many thanks for providing a professional service. However my concern is that I bought three vests which were made by different manufacturer and the sizes were not the same: one was smaller than the other two and one was a little larger. I had to have them altered to fit more neatly. However I am satisfied with the products as I could not find anything like them elsewhere.

Date of experience: March 12, 2015
Donna H.
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Win about two weeks for a size ell I order the wrong size my fault I will give it to my brother to sell and order another one in about two weeks size 40 it sure was nice I like it thanks

Date of experience: March 12, 2015
Michael U.
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Superb in all respects
March 12, 2015

Superb in all respects. Nicely made period style clothing at an affordable price.

Date of experience: March 12, 2015

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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