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HisRoom Reviews Summary
HisRoom has a rating of 3.7 stars from 926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
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While everyone else seems to be out of what I wanted, HisRoom had it. Got it quickly, too.
The ordering process was straight-forward and the delivery was timely...!
Excellent products and I received exactly what I ordered, in the agreed time.
Was worried that, like a recent purchase I'd made, these briefs would be uncomfortable. Not to worry, they are extremely comfortable! And they ride at just the right place on my hips. Ideal, really.
Easy to order. Very comfortable to wear. Would order again.
Paid for two days delivery. Still waiting. I always buy from you guys. First time I place an order and pay extra for faster delivery and didn't get my order.
Hello Franco - our records show we shipped your products out the same day you purchased them, and tracking shows they were delivered 2 days later. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
Lots of colors and sizes to choose from had lots of big and tall sizes reasonable prices
The order arrived as expected; time; y, high quality and a pleasure to wear as there is nothing like silk!
Great service fast service fast delivery.The product was what I expected.
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I ordered 4 pair of underwear. I waited quite a while and almost thought the order was lost, but then I finally got an email indicating it will ship soon. Then I got an email indicating the manufacturer was discontinuing the item and I would only get one pair. I got the last pair they made? Really? I ordered 4 pair to minimize the shipping cost and now I have to reorder. It was the correct item and I like the item but not real happy with the way it went.
Hello Robert - Your complaint is with the Saxx company who has been having distribution issues since Covid.
Kind Regards,
Wilma
Customer Service Manager
I've made multiple purchases at both Herroom and Hisroom over the years and have always been happy with the experience. Selection within brands can sometimes be limited within the product line, but I don't expect retailers to be able to stock everything. Overall good selection and pricing. Never had any issues with delivery or returns. Filters on the website could be a bit better as sometimes you get results that are clearly not what you are looking for.
The first one I ordered ended up getting lost somewhere. Then had to wait the appropriate of days to start a new order.
Good quality products and items was on sale at the time of purchase
Things were out of stock so I had to wait. I appreciated the notice of the delay.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jose - I have reviewed your order and our correspondence. You received a total of 5 emails from us regarding your order along with tracking. This information is also available when you log into your My Account. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager