A rare app where notifications are not annoying. Always on point and even makes me laugh sometimes!
I downloaded this app full of hope because I am looking for new female friends. There is a lot of advertising for this app, and it looks great. The first impression was amazing. After filling out the questionnaire and uploading a photo of myself, I used the app for some time. It was pretty easy to make friends, and the app has a lot of features. Nevertheless, many functions are only available in the premium version, which is a bit of a shame because it looked very promising initially. After registration, a payment screen came up, I thought I had to pay until I saw the "x". The number of ads you get is unbearable. You are getting annoyed until you consider buying the premium version. What shocked me is that you don't have to verify your age. It seems to me that there are a lot of underaged girls. Shortly after I met a nice girl, I was simply banned for 2 hours. I didn't understand why. After waiting 2 hours, I was permanently banned. After that I contacted the support. They advertise that it is live, but it takes a long time to answer. Also, the answers are not helpful. The sentence structure is weird and so are the words he uses. He couldn't really tell me why I was banned, apparently, something was wrong with my picture. After that, I was asked to verify myself again, fair enough. I did this as well and was unbanned again. The app is very limited and after a while, I had to buy the premium version or wait to start liking people again or to see who liked me. The app certainly has a lot of potential and looks amazing, but you are almost forced to pay and this is very annoying. Also, the customer support is poor and I'm afraid to match a U18.
Hi there Logan. I’m very sorry to hear that you did not enjoy your experience with Hily. Our terms of use and community rules were designed with user safety and comfort in mind, and it disheartens us to hear that your account was suspended wrongfully. Our support team undergoes rigorous training to ensure that they provide the highest quality help possible, and your feedback will be forwarded to the support team rightaway. Unfortunately, since investigating issues can take some time, support agents aren’t able to reply to you within seconds, and sometimes it can take up to a few minutes before you receive a response. We will also keep your suggestion about age verification in mind, as it can indeed be very useful if implemented correctly. Thank you very much for sharing your feedback with us. Your opinion is very important to us, and if there is anything we can do to improve your experience, please be sure to contact us through support@hily.com, and we’d be happy to help you out as soon as possible.
Very boring app. Not much to do, the livestreams are boring, the swiping mechanic is not very intuitive, and the profile editing is barebones.
Hi there Mario, and thank you for taking your time to write this review! I’m very sorry to hear that you found your experience with Hily boring. I would like to mention that at Hily we greatly encourage users to start conversations, and that one of the best ways to fight off boredom. Additionally, I would like to mention that while the initial profile creation there is a certain number of questions and choices you have, you can always provide a significant amount of information after creating an account. You can choose to share a multitude of interests and activities that you enjoy, which is sure to make your profile more complete.
Yes i am i can help for this business. And i will learn to the busnisse and you can help me for this app
Dear Marco! We are delighted to hear that you had a nice experience with our app. Such reviews make our day, and we are grateful to you for sharing yours with us. Please do not hesitate to contact us for further feedback or concerning issues regarding any app-related questions. You can reach us either through the support@hily.com email address or Hily Live Chat.
Excellent application to meet new people, with many functionalities and features that make it unique.
HIghLY recommended! :)
We really appreciate you taking your time to write such an amazing and positive review! It warms our hearts to hear that you’ve been enjoying Hily so much. We always strive to further improve our app, and if you have any ideas or suggestions on how we can do it, please be sure to let us know through support@hily.com or through our in-app live support chat. Once again, thank you for your review!
Don't waste your time. Both my Account and a female user's Account were disabled and banned for no apparent reason whatsoever. The 1st Account I made a young lady offered to give me her phone number. When I came on to respond her Account got disabled. Then when I would try to log back into my Account my password wouldn't work anymore. So I made a 2nd Account and after a week a female asked me out on a date, after I responded to her and said "YES" and can I have your phone number they Disabled my Account and it told me "user is banned" whenever I tryed to re-log into my Account. We didn't say anything "innappropriate". We weren't Spamming each other or anyone else. All of my picture's on my Account were of me. There was no reason for my Account to be "Disabled" or "Banned". Obviously whoever is monitoring random happy people's Account's has malicious, deceiteful, jealous intention's and just like's to randomly "Disable" and "Banned User" whenever they catch wind of a potential hook-up between "User's" Use any other Dating Site beside's this jealous site. Because you will regret putting in time and effort and you will Definitely be wasting your time. Try POF, Tinder, OKCupid, Match, Badoo. Etc. You will have a much higher success rate in finding many match's. You also won't have to worry about your Account being De-Activated by some jealous hater employee. Tudos and Good-Luck people.
Thank you for your review, we appreciate your opinion and feedback!
Could you, please, text us at support@hily.com and provide some details. We would love to sort out this issue in the shortest terms. Please, accept my apologies for the inconvenience caused.
Usé esta app durante la cuarentena para entretenerme en el tiempo libre y terminé conociendo muchas personas interesantes que viven cerca mío! Puedes elegir personas dependiendo de muchas de tus preferencias, incluyendo los signos compatibles con tu signo zodiacal!
Dałem 5 gwiazdek, ponieważ jak na mnie to po prostu rewelacja! Bylem na randkach i poszerzam swoje znajomości za pomocą apki. Latwa w obsludze, wszystko jest jasne i wspaniale ludzi są w srodku :P Serdecznie polecam: 3 6 gwiazdek z 5 mozliwych!
Hi there Dymitrz, and thank you for taking your time to write this review! I’m very glad to hear that you have been enjoying your experience with Hily.
De todas las q he usado esta app si cumple su función, las características son accesibles sin ser tediosas y genera sociabilidad factuble entre rangos de distancia y gustos comunes!
¡Querida Ema! Muchas gracias por tu reseña. Estamos encantados de escuchar acerca de su reciente experiencia positiva con nosotros, y nos complace que haya compartido sus pensamientos sobre nuestras características y posibilidades. De hecho, los servicios de nuestro equipo están diseñados para garantizar que nuestros usuarios tengan una experiencia positiva en la aplicación, y nos complace que esto refleje su experiencia. En caso de más comentarios o preguntas, no dude en ponerse en contacto con nosotros a través de Hily Live Chat o la dirección de correo electrónico support@hily.com.
Il nous manque juste des cadeaux sinon l'application et vraiment bien on peut avoir beaucoup de rencontre
Dear Morgan! Thank you for your positive review! We are delighted to hear that you are having great experiences and making meaningful connections on our app. Your feedback about adding gifts is noted—we are continuously looking for ways to enhance the user experience, and your input helps guide our improvements. If there is anything else we can do to enhance your experience, do not hesitate to let us know via Live Chat or support@hily.com email address. Enjoy Hily!
Sehr toll danke für ihre Hilfe Hily hilf Zentner ist toll und sehr hilfreich wenn mann sich ned auskennt
Hallo Miroslav! Vielen Dank, dass Sie Ihre Bewertung zu unserer App geteilt haben. Wir freuen uns, dass Sie mit unserem Service zufrieden waren und die entsprechende Unterstützung erhalten haben. Eines der Ziele unseres Teams ist es, eine qualitativ hochwertige Kundenunterstützung bereitzustellen und sicherzustellen, dass alle Fragen unserer Benutzer beantwortet werden. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie Ideen oder Vorschläge zu unserer App haben. Sie können uns entweder über den Live-Chat-Support oder die E-Mail-Adresse support@hily.com erreichen. Wir würden uns sehr freuen, von Ihnen zu hören!
Overview
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 24th among Dating sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Dear Meghety! We are thrilled that our notifications are hitting the mark for you! It is fantastic to hear that they are helpful and occasionally bring a smile to your face. Thanks for your positive feedback—we will keep striving to maintain that sweet spot! If there is anything else we can do to enhance your experience, do not hesitate to let us know via Live Chat or support@hily.com email address. Enjoy Hily!