`Ideal App for those who are looking for someone outside their area
PROS
- Easy to sign up
- Fast Loading times
- Zodiac feature helps a lot of users
CONS
- More FREE Features if this App wants to compete with other existing Dating Apps
- Availability for other Countries
- Limited Notification
- Sometimes "&" became "amp"
I found it a little expensive to pay that much for Premium but it's still cheaper than other dating apps and worth it.
Dear Victor! Thank you for your feedback! We are thrilled to hear that you find our Premium service valuable. We aim to offer a competitive pricing structure while providing a premium experience. Your satisfaction is our priority, and if there is anything else we can do to enhance your experience, please feel free to let us know via Live Chat or support@hily.com email address. We appreciate your support!
Weirdest app I have ever used! Read lots of comments, still gave it a try. I think all of the are fake, first messages are Weird some random question or life quotes not how normal people would write.
Hi there Earl, and thank you for your review! I would like to mention that while there are some fake users in Hily, our moderation team works hard 24/7 to ensure that there are as few such users as possible. If you believe you have contacted fake or suspicious users, please do not hesitate to report them through our app, so that our moderators can investigate them and take necessary action if need be. If you happen to have any other ideas or suggestions on how we can make Hily experience more enjoyable, please do not hesitate to let us know through support@hily.com.
I usually don't take time to write reviews. I think it's important for employers to know if or (in this case) "When" a Representative of there Support Team / Staff has genuine Concern for a Consumers issue, and this lady did as so. My issue was resolved timely and I felt as She Text, She just Might of had a Smile, on her face. In turn made Me Smile! Thanks for kind service. HILY " Service With a Smile!"
**FREDS AUTO SALE** Carson City, Nv. *******
Greetings from Hily app! We are grateful that you took the time to share your five-star rating with us. Our customer's satisfaction is our priority, and hearing such an amazing review encourages our team to work even harder to improve our app. Thank you once again for such kind words; we greatly appreciate all our users' opinions, and if you happen to have any further suggestions or questions, please do not hesitate to contact us either through Hily Live Chat or support@hily.com email address.
I had some issues with using the app in the beginning but support was very helpful and I managed to meet my now gf on there so yeah
Dear Nora! Thank you very much for your review. We are delighted to hear that the issues you experienced in the beginning have been resolved with the help of our support team. It is wonderful to hear that you found your girlfriend using our app. We wish you guys all the best!
When I discover Hily never hoped that I could find an app to get fun and spend time in a good way, overall, for me is very productive because I can sharpen and improve my English by listening to a lot of people.
We are very thrilled to hear that our app has exceeded your expectations, and that you have been enjoying your experience with Hily so much! Self-improvement is very important, and using Hily to improve your English skills is a very creative idea. It warms our hearts to know that not only are you using Hily to meet new people and have exciting conversations, but you are also using it to better yourself as a human being. That truly fills us with a feeling of pride and joy!
It's good for new users, and the sign-up process is easy; I signed up and started getting likes immediately.
Dear Ana! Thank you very much for your five-star review. We are thrilled to hear that you enjoy using our app and find the process easy! It is wonderful to know that you have already recieved likes, and wish you find your best matches soon. If you have any questions or need further assistance, do not hesitate to reach out to us via Live Chat or support@hily.com email address. We are here to help!
The app is promising but there are a lot of improvements to be done. An example is removing most ads that are showing in the application and making it more user friendly.
Thank you for sharing your experience with us Clara! Your opinion is very important to us, and your feedback is much appreciated. We understand that popups with subscriptions might be confusing, but at Hily payments are not obligatory. You are free to use all basic functions without any Premium Subscriptions or Trial. We always strive to improve Hily to the best of our abilities, and we would be incredibly thankful if you would share with us a more in-depth review so that we can fix any lingering issues you might have. If you do decide to contact us, you can always do so through our Email address at support@hily.com, or through our in-app live support chat. Thank you once again for your feedback!
I think I found my prince! He is so handsome and smart, and lives nearby. We've been on two dates, and it seems I fall in love with him! Hope he feels the same! Hily, thank you for making me happy!
Dear Customer, Thank you very much for submitting your feedback! We are happy you enjoyed your time with the app and even more pleased that you found someone. Good luck with your relationship! We hope you won't need to use dating apps again, but we will be happy to welcome you back!
I broke up some time ago now, and because of the pandemic it was even worst, didn't really have much courage to go out and try to find a new partner, or may be was too soon. The only logical solution was of course trying out dating app well according to my very encouragin best friends, tho I didn't have much hope for them on my own hoenstly. Luckily, Hily has changed my view this far as in just a few weeks I met this really nice guy, and we've been looking foward to finally meet in the comming months I think mostly it was to the support and patience of the support team who honestly, coped with every stage of my situation, but now i a mvery thankful for it. I HIghLY suggest trying it out :D
Hi there Jacqueline. Thank you for such an amazing and in-depth review! I’m glad to hear that you already have a date scheduled through Hily! I wish you good luck with your date, and I hope you really enjoy it! We’re very glad to hear that you have been enjoying our services so much, and our support team will always be happy to help you out whenever you have any app-related questions :D
Finally, i have been able to find what i was looking for. I tried to use some other apps but it is the best. You do not see sh*tt behaviours second time, it has a quality.
Hi there Hüseyin and thank you for such a positive review! We at Hily are very delighted to hear that you have been enjoying our app so much, and that it is just the right one for you. Our developers have worked tirelessly to ensure maximum user satisfaction, and we intend to keep that spirit on as we continue to further improve Hily. For that reason, we more than welcome you to share your thoughts and ideas on how we can make Hily a better place for all users. If you’d like to share your ideas with us, please be sure to contact us through support@hily.com. It’d be our pleasure to hear you out!
I really enjoy using the app. I met a lot of good people on this app. You can find friends and have fun with them. It is a good way to spend some time.
Hi Hasan, and thank you for your positive review! We’re really happy to see that you are enjoying your experience with Hily, as our team has worked tirelessly to improve Hily with each no update. If you have any suggestions on how we can further improve Hily, please do not hesitate to let us know through support@hily.com, or through our in-app live support chat. We’d be more than happy to hear out your suggestions.
How can you use something that makes all the choices for you and does what it wants, customer service which they lack highly I wouldn't waste time or money!
Hello Chad. Thank you for the review! I am very sorry you had such an experience. Maybe you have any suggestions or ideas on how we can do better? Please, share your thoughts with us at support@hily.com. We will do our best to improve the application so you get the best experience using it.
This app is soo amazing, I've met Soo many amazing, different people who are just above and beyond. You suck at finding someone, friends, love meeting new people? Hily is the place for you my Friend.
Thank you so much for such an amazing review Mark! Our developers have worked tirelessly to ensure our algorithm shows you the best possible matches, and it warms our hearts to see that you have been enjoying it so much! We at Hily work constantly to always innovate and further improve our app, and if you have any suggestions on how we can do so, please do not hesitate to let us know through our in-app live support chat or through support@hily.com. Your opinion is invaluable to us!
Was gonna sign up, but change my mind. Hily stole my card info from my Google account and charge my cash app $15.89 and I never actually completed the sign up. That's how I know something fishy going on. Hily steal my money from cash app, then it takes cash app 15 days to dispute. FOLKS IS HILY & CASH APP SCAMMING PEOPLE. CLASS ACTION LAWSUIT?!
Dear Mario! I am really sorry to hear you have such an opinion about our app. However, let me point out that we do not charge users as we do not have access to your payment information. Please get in touch with the relevant store (Apple store/Google Play Store) if you believe you were wrongfully charged. For further issues or concerns, please feel free to reach us via Live Chat or support@hily.com email address. We would also be happy to look into the charge and do our best to assist you further with the matter.
Girls are not real. Only response you'll get are from someone states away. Then they blame the play store for no refund and then they blame Hily. It's a scam
Dear Joe! Thank you for your review. I am sorry to hear you have such an impression of our app. Our moderators work hard to eliminate all fake profiles. However, once you see a fake profile, we would appreciate it if you can report it so our moderators can double-check. Regarding the distance filter and refund please either contact us via Live Chat or support@hily.com email address and we will double-check the issue. Thank you in advance!
I had the site for only 3 days and was block because I didn't want to give my phone number or hook up. If you a female and say no to the men on the site get ready have your page block for no reason.
Dear Allyson, thank you very much for your review. We are very sorry that you feel this way about our application. If your account was blocked by mistake, please contact us via support@hily.com or via Live Chat Support and provide more context about the issue that you have faced. We will check the account as soon as possible and will do our best to assist you.
The dating app is full of fake profiles and they charge you $27 A WEEK! THAT'S $100 dollars a month for basically nothing. Wtf match.com isnt even that expensive
Dear customer, I am sorry that you had a bad experience with Hily. We would like to mention that Hily and its basic features are entirely free. You can swipe, match with people, send messages to users you matched with, have video calls, and share stories absolutely free of charge. We indeed have an upgraded version - Hily Premium, but it is optional, and you can use the app free of charge. We also have a strict policy against fake users. Whenever such users are identified, their accounts are permanently suspended with no ability to create new accounts. Unfortunately, it is impossible to locate all fake accounts right away; however, our moderators' team works tirelessly to ensure such users do not harm the user experience in Hily. If you have more ideas to share, you can contact us at support@hily.com. Your opinion is very important to us and can help improve Hily.
60% polish of the app. You can still improve it so that the people will like what they see in your app and will continue using it. More interesting content means more customers
Hi there, and thank you for sharing your feedback with us! We value user experience above all, and our developers work tirelessly to improve Hily at all times. Your opinion is very important to us, and we’ll work even harder to ensure that we constantly innovate and add new stuff to do in our app. If you have any specific ideas, please do not hesitate to contact us through support@hily.com. Your help would be greatly appreciated!
So I haven't used Hily in way over a year, I used it for like a day once when I was single and bored, then I deleted it. I had a message off a guy the other day on Instagram or him sending me screenshots of a conversation with my account. I assured him it wasn't me etc. Gave out an American number so I got someone to message it on an app where you can message international numbers. Received messages like, I have screenshots of that conversation of my friend and the robot. On the app the robot was asking for a sex partner and all that. I contacted hily support and they just said to change my password and deactivate the account, so I did. But now my page is still showing up for people and I'm still getting adds on Snapchat from "hily" guys. I really wanted to completely remove my page but it won't let me, even if it's deactivated apparently my page still comes up for people and now it says my location is London, which It isn't. I really don't agree with it, I think if someone wants an account deleted they should be able to delete it.
Dear Georgia, I am sorry you had that experience with the app. Could you please share more details about the issue at support@hily.com so that we can find your account and solve the problem immediately? We will do our best to resolve this as soon as possible so that you can enjoy our app.
Overview
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 24th among Dating sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jericho, thank you for taking your time to write this review. I’m very sorry to hear that you had location issues while using Hily. The app shows you all of the active users within your given distance filter, however, once you run out of them, you will begin to see all active users. We’ll do our best to populate Hily with new users so this issue does not occur anymore in the future. Your feedback is very important to us, and if you would like to share a more in-depth review or inform us of any other issues interfering with your experience, please do not hesitate to contact us through support@hily.com, or through our in-app live support chat. Thank you for your understanding!