If i could leave zero stars i would, this was my hily experience in less than 24 hours of downloading this app:
1: signed up without being made aware of basic rules and regulations
2: brought this app multiple active users to my profile without promoting it or soliciting any users
3: i was banned for solely putting "onlyfans/cerasus" in my profile.
(i didn't find ANY worthwhile candidates on this app so i figured i'd try to help myself)
4: HILY HATES WOMEN WHO LOVE THEMSELVES!
"FREE" to use app, but when you want to start the free trial you still have to get a subscription. Without purchasing you can't really do anything, Horrible
Hello there Jonathan, and thank you for your review. Firstly, I would like to address the title of your review, and clarify that in Hily, you can set your distance to anywhere between 10 and 200 miles, and if you wish to, you can also increase it to 200+. Additionally, we have a global search option which further increases the distance you can search in, as you can set your search location to anywhere you want. Lastly, I would like to mention that while Hily has paid features, they are completely optional, as all of the basic features in the app, along with streams and stories are completely free of charge.
It is somehow a good app but it didn't satisfy me because I need to spend a lot of money just to use it without any ads. Anyway, it is given that most apps now a day are full of ads.
Hi there Michelle. Thank you for your review! I am very sorry to hear that your experience with Hily was hindered by ads. I would like to mention that purchasing larger packages of Hily Premium will allow you to get the most value out of your purchase relative to the price, as the longer the subscription period, the better value you get. Our primary goal is to always strive to improve user experience, and your opinion is very important to us! If you happen to have any ideas on how we can further improve Hily, please do not hesitate to let us know through support@hily.com. It’d be our pleasure to hear you out!
I loved my experience with Hily, the app is great and has a lot of cool features to find a perfect match. Also customer support is very helpful and kind. I loved it and find the love of my life
Thank you so much for such an amazing review Jorge! We are very happy to hear that you have been enjoying your experience with Hily, and our support team will be overjoyed that their services were so greatly appreciated. Our main goal is constant improvement of user experience, and if you have any ideas or suggestions on how we can do so, please do not hesitate to let us know through support@hily.com. Once again, thank you for your amazing review!
Pretty cool place is cool dev is cool come check it out. I'm writing review because lady hooked me up when I need it it's a chill place cool vibes most of the time
Hey Jeremy! Thank you so much for your feedback! We are glad you enjoyed your experience with our app. Each feedback is highly appreciated, as it enables us to further develop our products and services. Thank you once again for recommending our app to other customers. Please do not hesitate to contact us if you encounter any issues with our app or have suggestions on how to better it. You can do that either through Hily Live Chat or support@hily.com email address.
Amazing customer support i love it. The people are amazing. The matches are very kind and nice. I like it
Dear Mohammed! We are thrilled to receive your positive feedback! We're delighted to know that you have had a great experience with our customer support and have connected with kind and wonderful matches on our platform. Your happiness is our priority, and we are here to ensure your continued enjoyment of our service. If you ever have any questions or need assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
App is totally flaw and badly develop. Thers is no allignment of text and data is also not useful, color choice is very bad. Really need ro work on this.
Hi there, and thank you for reviewing Hily! Your opinion is very important to us and we would love to hear more about your experience with Hily. Why did you not enjoy your experience? Perhaps there’s something we can do to increase your satisfaction with Hily? In our app, we put user experience above all else, and we would love it if you gave Hily another chance! Remember that our live support chat is always there for you if you happen to have any app-related questions or suggestions, and we are always open for feedback!
My coach Leo needs a raise, provided me with so many tips and questions to get me going and made me feel 10x more confident in my conversations.
Dear Jordan! We are delighted to hear that your experience with our agent, Leo, was super convenient, quick, and easy! Your satisfaction is our priority, and we will make sure to pass along your positive feedback. Thank you for sharing your experience, and we are here to support you every step of the way. Do not hesitate to contact us again via Live Chat or support@hily.com email address. Enjoy Hily!
The app interface is user friendly and quite different to competitors, it is set out quite well and I really like the fact that you have to have a profile picture in order to see the pictures of other profiles.
However, the one word i would use to describe the app is - overwhelming. There is a lot going on and the in app notifications flashing across the screen every few minutes is very distracting and makes the experience slightly more difficult. The pop-up notifications are one issue I found, but I also found that there was a lot of functionality listed on the app, i. E. live stream, stories, visitors, likes. The page is bombarded with information which i believe could be compartmentalised and combined to clean up the UI and make the user experience slightly cleaner. The overwhelming nature of the app makes me want to spend less time on it.
I think the verification process should also be mandatory, it seems as though it is optional, I have had my account for a little while now and I see the option to verify but it hasn't made me do it. This makes me weary of the other profiles that i see aren't verified.
I also only use dating apps that let me specify religious preferences, I am not a fan of the fact that it isn't one of the preferences questions asked when you create the app - If i was using this app, this would be something that would put me off the app,
The amount of likes you get once you get started seems very unrealistic and high - it may be true, but it doesn't feel like it is. The idea of being swarmed by bots the minute you sign up isn't very attractive in an app.
Greetings Anhelica, and thank you for taking your time to write such an in-depth review! I would like to clarify some of the complaints you have with the app. Since you mentioned religion as not being one of the questions, I would like to clarify that in order to keep information overload away, there are many further information points(including religion) that can be filled out after you have created your account and answered the initial questions. Additionally, I would like to mention that while the number of likes you get might be large, that simply means that people like your account a lot, and are genuinely interested in you. One of our most important points in Hily is transparency, and we would never feed fake likes into users’ accounts to increase activity, as that would be simply abhorrent. Lastly, please note that whenever you have any app-related questions, you can always contact our support team and we’ll do our best to help you out! Your feedback is invaluable to us, and will greatly help us further improve the app in the future, so once again, thank you for your time!
The app is okay but to be honest, I don't like it. I think it has too much weird stuff and effects for a dating app. It is more a social media platform than a dating app. Wouldn't recommend this one!
Hello there! Thank you for taking your time to write this review. I’m sorry to hear that you found some of our app’s features overwhelming. I would like to point out that while our app has a lot of different features, most of them are completely optional. We are constantly trying to innovate, and expand the concept of a dating platform, and for that reason we continuously add new features, that do not compete with the already pre-existing features, but instead offer alternatives for enjoying your time while using Hily.
This app is absolutely trash! Worst than POF, and worst than Zoisk! Don't waste you time! I hate it and would never waste my time on another piece of $#*! app if my life depended on it! #trash
Hey there. Thank you very much for your review. We are really sorry that you feel this way about our application. Could you please share more details about the issue you faced at support@hily.com so we can check it as soon as it is possible?
This app is a really great way to connect with new people, it has live chat features, follower features, it's a social media platform in itself.
Dear Jared! Thank you very much for taking the time to share your feedback. We are delighted to hear about your fantastic experience with our app. We will share this review with our team to let them know to keep up the amazing work. Please do not hesitate to contact us if you have any suggestions or questions regarding the app. You can do that either through Live Chat Support or through support@hily.com email address.
Easy to use, I have already made friendships and met on person, so nice people out there. The support team are great and helpful
Dear Olivia! We are thrilled to hear that you loved using our app! It is wonderful to know that you have already made friendships and met nice people through Hily. Our support team is dedicated to providing excellent assistance, and we are delighted that they were able to be of help to you. If you ever need further support or have any questions, do not hesitate to reach out to us via Live Chat or support@hily.com email address. We are here to make your Hily experience positive and enjoyable.
After I downloaded the app my chances to meet the right person have increased. There are a lot of nice people. Love you HIly <3
Hi there Marinela. Thank you for the positive review! We really appreciate all feedback, and such positive ones make us work even harder to improve Hily even further. If you would like to help us with any suggestions and ideas, please be sure to share with us through support@hily.com. Your opinion is very important to us!
Well done app. Good features, amazing interface, a lot of users around. Also you can use it for free and some features always unlimited.
Hello Aro, and thank you for such an amazing review! We’re really happy to hear that you’re enjoying Hily so much, and that your experience has been so overwhelmingly positive. We always strive to improve our app to the best of our abilities, and if you have any ideas on how we can do so, please do not hesitate to contact us through support@hily.com. We value your opinion very much, and we’d be more than happy to hear you out!
They were quick and set a point to help me fix my profile issue. Much appreciate it. They did such an amazing job.
Dear Kevonte! Thank you for taking the time to leave a review regarding the assistance you received from our support team regarding your profile issue. At Hily, we understand the importance of having a fully functional and accurate profile, and we strive to assist our users in resolving any issues they may encounter. We're glad that our team was able to provide a solution and do an amazing job in helping you fix your profile problem. For further assistance, please do not hesitate to reach us via Live Chat or support@hily.com email address. Enjoy Hily!
I would definitely recommend it to others I love hilly it's great haven't had any issues at all an team service very helpful
Dear Brianda! Thank you very much for taking the time to write such a wonderful review. We are happy to hear that you had a great experience with our app and are willing to recommend it to others. Please do not hesitate to contact us for further feedback or app-related questions. You can do that either through Hily Live Chat or support@hily.com email address.
I had an issue regarding my account being accessed without my consent and the service was very helpful. Good vibes all around.
Dear Aidan! Thank you very much for your review, as feedbacks like yours make our day because it makes all the hard work worthwhile. It is fantastic that you received excellent service, and your issue has been addressed in a proper way. Please do not hesitate to contact us in case you happen to have any further feedback or questions regarding the app. You can reach us out either through Hily Live Chat or support@hily.com email address.
Holly is an excellent dating app! I love how user friendly it is and the members are right up my alley…
Greetings from the Hily team. Thank you very much for taking time to write such a wonderful review. We are thrilled that you are satisfied with our service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you very much for your kind words, and we look forward to hearing from you again in the future if you happen to have any questions or feedback. You can always contact us either through Hily Live Chat or support@hily.com email address.
I am having so much fun using the stream option, You don't really need to be single to use this app.
Hi there Narek, and thank you for your review! Our team constantly strives to innovate the concept of a dating platform, and we are very proud of our latest addition to the formula in the form of the livestream option. We’re very glad to hear that you are enjoying it so much, and we vow to continue further improving Hily with even more innovative ideas and improvements. Your opinion is invaluable to us, and if you have any suggestions on how we can continue to improve Hily, please do not hesitate to let us know through support@hily.com. We’d be happy to hear you out!
Overview
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 24th among Dating sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Dear Alyssa, I am sorry your account got banned. When signing up, you agree to our terms of use, which states that Hily is not a place for promoting any sexual services. Hily App is not a place to earn money. It is a place to communicate and get-to-know people. If you have any more thoughts or ideas to share, please contact us at support@hily.com. Thanks in advance.