My first impression of the app is very positive!
You have many opportunities to meet interesting people without spending any money.
Creating your profile is also very funny, because you can select a lot of informations you want to share with others.
You will be charged some outragous amounts, its not one of those free but you can buy a better version. All you get is a really $#*!ty app, i deleted it after a couple of days because the women on there were suspiciously fake looking, far away, blurry photo profiles, etc.
Fortunately the itunes store was able to refund $270 but i was still quite a lot out o pocket.
Dear Jason, I am sorry that you had a bad experience with Hily. We would like to mention that Hily and its basic features are entirely free. You can swipe, match with people, send messages to users you matched with, have video calls, and share stories absolutely free of charge.
We indeed have an upgraded version - Hily Premium, but it is optional, and you can use the app free of charge.
We also have a strict policy against fake users. Whenever such users are identified, their accounts are permanently suspended with no ability to create new accounts. Unfortunately, it is impossible to locate all fake accounts right away; however, our moderators' team works tirelessly to ensure such users do not harm the user experience in Hily. If you have more ideas to share, you can contact us at support@hily.com. Your opinion is very important to us and can help improve Hily.
I was always skeptical about dating sites because I heard that dating sites charge money for nothing. I found a review of Hily dating services and it made me try it. The service itself looks nice, it charges decent prices for sending letters, and I love the girls on here. They all look so wonderful. I could spend all my free time here.
Dear Customer, thank you for your review! We are happy our users like the app! If you have any other ideas on improving our app and getting five stars, please contact us at support@hily.com. We are continually working towards improvement, and your opinion can help us move in the right direction. I appreciate any help you can provide.
I used to think that a dating site cannot give more than a few contacts and keep you a company. Recently, I've changed my opinion since I registered on Hily. I started having real dates with different people. It always feels very exciting before you meet someone in person but I was really glad that I knew who I was going to meet. I used to chat to guys for a couple of days to make sure I want to have a date with a certain person. It always worked out perfect.
Dear Customer, thank you for your review! We are happy our users like the app! If you have any ideas or thoughts you would like to share; please contact us at support@hily.com. We are continually working towards improvement, and your opinion can help us move in the right direction. I appreciate any help you can provide.
Looking for a partner on the Internet is much easier that meeting people in bars. If you don't have much time to go out and introduce yourself, then I think a dating site is a good idea. I never truly trusted online dating until Hily was recommended to me. The site is cool and has so many profiles of good-looking girls. I applied my preferences and described what type of a girls I'd like to meet, so now I get shown profiles of girls who match my requirements. All I have to do is to review suggested profiles and start communication. This is a lot easier than I imagined.
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.
There isn't much to say about this app that hasn't already been said. Very unique features, and the people are just amazing. Obviously, there can't be an app without any creeps or weird people, but thank god you can just block them in seconds. You can tell just by using the app for a few hours that it really is veery good
I’m so glad to hear that you have enjoyed your experience with Hily so much! Our team is very proud of our creating, and hearing such encouraging words only makes us want to continue to improve our app even further. If you happen to have any suggestions or ideas that you would like to have implemented into the app to improve your experience, please do not hesitate to share with us through our in-app live support chat. We’d be more than happy to hear you out! Oh and of course, thank you for your review!
This is a very barebones dating app, there's really nothing special about it. They try to promote this livestream feature but honestly that's not what dating apps are for, if I would want to watch a livestream I'd go to IG or twitch. After that the app just feels barebones, just another Tinder copycat. It's functional tho.
Hey there Manuel. Thank you for taking your time to review our app! I’m sorry to hear that you did not enjoy our streaming feature in Hily. We aim to regularly innovate on the concept of a dating platform to keep things interesting, and the ability to go live is one of our such innovations. If you have any ideas or suggestions on how we can further improve Hily, please do not hesitate to let us know through support@hily.com. Your opinion really matters to us!
I registered on the site as a 7 day free trial subscription. However, I cancelled my subscription three days before the end date and they still charged me. When I tried to dispute the charges, they said that I was supposed to cancel my subscription on Google and not the site. Whomever heard of such nonsense. Next time I register with a dating site, I'm going to make certain that check the reviews before registration.
Dear Andre, I am sorry that you had such a bad experience with the subscription. I would like to mention that Google or Apple's stores are managing all the subscriptions. Can you please give us more details on where exactly you canceled your subscription in the app? Your opinion is very important to us and can help improve Hily so that it won't be misleading to others. You can contact us at support@hily.com
I really like Hily. I was able to look for exactly what I wanted and I have found the man of my dreams. I have tried other dating apps and didn't like. Also if somebody strange disturbs you, you can send complaint to them they have amazing etiquette and safety bases & supportive team
We appreciate you taking your time to write such an amazing and in-depth review! Thank you so much for sharing your wonderful story with us! As we have worked countless hours to make Hily a warm and welcoming environment, we take great pride in success stories such as yours. From the entire Hily team, I wish you good luck in your relationship, and I hope you have a wonderful day!
The only good thing that I could get from the lockdown was possible because of Hily. I was at the top of my boredom, so I decided to look for a good app to meet people, and that's how I found Hily. It provides an excellent platform to discover new people and also share personal content. But, the best part of all is that, actually, I just started dating someone a couple of months ago, thanks to the matches feature of Hily. I'm forever thankful and I strongly recommend Hily for the ones looking for friendships, dating or just having a good time.
We really appreciate you taking your time and sharing your experience with us! It warms our hearts to hear that Hily helped you out of boredom, and even more that you actually met the right person just for you, and got into a relationship. Your tip is very accurate, since creating new relationships is based on trust, which can be difficult over the internet. Luckily we have several verification methods to help users confirm their identities. I wish you good luck in your relationship, and if you happen to have any suggestions on how we can even further improve Hily, please be sure to let us know through support@hily.com. Your opinion is invaluable to us!
I'm honestly not the kind of person that likes to spend money on apps at all. So when I got the offer to try out the free trial of Hily, I had no intention of later purchasing the full subscription. However, after just a week of using Hily, I finally made my first purchase, because I really enjoyed the trial. Honestly, if you're just as skeptical as I am, just give the trial a try and see if you like it or not.
Hi there Greg, and thank you for taking your time to write such a wonderful review! I’m very glad to hear that Hily has helped dispel your skepticism about in-app purchases. One of our top priorities is transparency with users, and it can be seen first hand in our subscription model. We constantly strive to improve Hily, and you can help us in this process by sharing any ideas or suggestions you might have. Your opinion is very important to us!
Being an overly paranoid person, I was somewhat hesitant to try out a dating app. I really liked that there's the option of verifying your identity through several measures which assured me that any user I like that has a checkmark, is real and not a catfish. Definitely suggest anyone interested to try Hily out!
We’re really glad to hear that you enjoyed your experience with Hily so much! Indeed user safety is one of our top priorities, and it warms our hearts to hear that you felt so safe throughout your use of Hily. We constantly strive to improve our user safety and overall experience, and if you have any suggestions on how we can do so, please do not hesitate to share with us. It’d be our pleasure to hear you out!
I have used lots of dating apps before and this one started with so much potential. I love how dynamic they ask for your initial information but then they throw and optional free trail which you have to put your credit card, and it barely lets you know its optional. After thay you get pop ups all the time for this trial which makes the app verya annoying to use for free users.
Hello Carlos! I’m sorry to hear you did not enjoy your experience with Hily. I would like to mention that Hily is free to download and use, you can swipe, match, chat or do video calls and even live streams free of charge. We understand that popups with subscriptions might be confusing, but at Hily payments are not obligatory. If you happen to have any other issues or questions regarding the app, please be sure to let us know! Improvement of user experience is our primary objective and if there’s anything we can do for you, we’d be more than happy to help you.
Stop what you're doing and download Hily. I know this might sound like an average infomercial, but you just need to trust me. This app is amazing in every way possible, and if you're not using it, you are just missing out. No matter what you're looking for, short term, long term, or even just friendly relations, you will find them in Hily.
Hey there Lena! Thank you so much for taking your time to write this amazing review! Seeing that you enjoyed our app so much truly warms our hearts, and further encourages us to work even harder to make Hily even better. As a valued member of our community, we greatly appreciate your opinion, and if you happen to have any suggestions on how we can improve Hily, do not hesitate to let us know. We’d be more than happy to hear you out!
When I started using Hily I never had much hope in dating apps at all. I've tried a lot of other apps in the past and didn't really like them. That changed when I tried out Hily, and started to meet real people. The connections you make on this app are completely real and are worth their weight in gold.
Hey there Mariia. Thank you so much for sharing with us this wonderful review. We’re very glad to hear that you’re enjoying your experience with Hily so much, and warms our hearts that you’ve made so many amazing connections with new people. Our primary goal is to connect people, and we constantly strive to further improve our app. If you have any ideas or suggestions on how we can do it, please do not hesitate to let us know through support@hily.com, or through our in-app live support chat. Your opinion really matters to us!
I recently started using Hily and made my account by following the instructions. After creating my account, within a minute of tapping around, I kept encountering this pop up. Even after uploading several valid pictures, the app kept glitching up and down and prevented me from doing anything.
I am very sorry to hear that you have encountered this issue in Hily. I would like to clarify that if you have uploaded photos and they kept being rejected, then most likely they simply did not follow our guidelines. Importantly, your profile picture must have your face clearly visible in it, must be high quality, should not have any other persons’ faces in it, and ideally should not be too heavily filtered to make sure your face is clearly recognizable. Please note that whenever you have such issues with the app, you can simply contact our support team through our in-app live support chat or through support@hily.com, and we’d be more than happy to help you out!
I think this application is very simple yet it accomplishes all that is needed - you get to find people, you get to stream, you get to chat. And their support is there 24/7 so whenever I have some question they always have all the answers
Hey Ana, thank you for leaving this amazing review about our app! We’re really happy to see that you are enjoying your experience, and that our support has been very helpful so far. Our support agents undergo rigorous training to ensure the best support experience possible, and if you have any suggestion on how we can improve it even further, please do not hesitate to contact us through support@hily.com. Your opinion really matters to us!
The employee was really nice also the app is very smooth and it's easy to go through and the assistance from the workers Js makes it better great apl highly recommend
Dear Keshawn! Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our app. It is great to know that you find the app smooth and easy to use. We are especially glad to hear that our employees' assistance made your experience even better. Your recommendation means a lot to us. For further feedback or assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
I only just joined and today they said my account is suspended for being underage, I'm 50. I don't believe anyone reported that. Now they are asling for my Drivers license to restore my account. Oh hell no! No dating app has ever asked for that. Super sketchy and I deleted it immediately.
Dear Angela! Thank you very much for leaving your feedback. We are sorry to hear that. You are dissatisfied with our service. We take various measures to make sure that all The users in our app are 18+ and one of them is to verify users' accounts who look underage. Please contact us either via Live Chat or support@hily.com email address and we will double-check your case and assist you further with your matter. Thank you in advance!
While the app appears to be easy to use and allows for some simple navigation, the only draw back I see is the pricing. For example, they only premium options, 1 week, 3 months, or 1 year. With each option, it appears that there is no difference between them other than what is paid for. The same amount of features are viewed and accessible not matter the tier that is selected.
The other item from pricing that seems to be option to use certain features that if you choose not to get the premium that you can pay for them individually. While I can see the tiered section of how much to access on each feature, it would also seem like a good match to combine some of the features as they go hand in hand with each other in most cases, like unbluring and chat requests.
Hi there Alan, and thank you for taking your time to write this review! Your opinion is very important to us, and your feedback will greatly aid us in improving our app. If you happen to have any other suggestions on how we can improve Hily, please do not hesitate to let us know by contacting us through support@hily.com. It’d be our pleasure to hear out any ideas you have!
Overview
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 24th among Dating sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there Hendrik. Thank you for the review and for giving us 5 stars! We are very happy to hear that you like our app! Our entire team is working tirelessly to improve Hily and your feedback only further invigorates our passion to continue pursuing the goal of maximising user satisfaction. If you have any ideas on how we can improve the app, feel free to contact us at support@hily.com! We are constantly working towards improvement and your opinion can help us to move in the right direction! Thank you in advance!