Internet dating is so much easier than meeting people in bars. I don't have much time to go out and waste my time. Hily was the best place I found for meeting men and making contacts. I'm really happy with my choice because this site does work! I've been registered only for one week and I've already gone on 2 dates. I feel happy again and receive attention from really handsome men.
As I asked a question about billing and having no idea the subscription was in my Apple ID and how Hily was taking a payment out from cc she assisted me with a breakdown step be step on how to vie my account and delete it for that matter, as she continues to explain automatic billing.and from that point I was understood on how the whole presses went each month.
Even though it was via text messages I could feel the care and help they gave me.
To making sure I was all set before they session was completed.
Hoe thankful and understanding I knew my answer thank you again for your,
Personal and profecssimal help
Chris
Greetings from Hily Team. Thank you very much for sharing your review regarding our support team. We are happy that you were satisfied with our service and your issue has been assisted in a proper manner. One of our team's goals is to provide high-quality customer assistance and make sure all of our users' questions are answered. If you happen to have any ideas or suggestions, do not hesitate to run them by us either through Live Chat Support or support@hily.com email address. We would be more than happy to hear them out!
As soon as I logged in, I received pop ups offering the premium version. I haven't even used the app for 1 minute, that's annoying.
Speaking of annoying pop ups, there are too many ads and no rewards. They should give a reward after X number of ads viewed to compensate. Finally, it's like any dating app, you want to see who likes you, have better search filters, etc. you have to pay.
Hello there Jesus. Thank you so much for sharing your feedback with us. It should be stated that while there are in-app transactions in Hily, they are completely optional since all of the basic features are completely free of charge. Additionally, similar to other apps, you can view ads in order to receive some individual premium features, and you always get free additional features during daily logins.
Pretty good dating app but I wish I could edit my pictures or add some text so I can make them more personalized without having to use any other editing app. I don't like going back and forth between apps just to edit my profile picture but I guess this wont be a problem for everyone
Dear Javier! We are glad to hear that you find our dating app quite nice! Your feedback is valuable to us. Regarding the ability to edit pictures and add text directly within the app, we understand your preference for a more seamless experience. We are constantly working on improving our features, and your suggestion will be taken into consideration for future updates. Thank you for sharing your thoughts with us. If you have any more suggestions or questions, feel free to let us know via Live Chat or support@hily.com email address.
Number one Fraud app.do not waste your money on this app.All fake profiles of girls are created by the developer they keep sending you likes.So once you register after that no reply.I took there lifetime subscription.After buying lifetime subscription they asking for more money to unblur likes and starting conversation.Upon asking what is the meaning of lifetime subscription I have to pay extra for every single feature there reply was this is for lifetime login.All Fake reviews on internet.
Dear Sukhjinder. We apologize for your negative experience. We take your feedback seriously and understand your concerns. We strive to maintain a trustworthy platform with genuine profiles. Please reach out to our support team so we can address your specific issues and assist you accordingly. You can reach out to us via Live Chat or support@hily.com email address. Enjoy Hily!
Whenever I get bored I just jump into Hily and start watching stories. There's a lot of interesting content, but a very nice part of it is that it is really well moderated. I expected to see at least some unacceptable content, like nudity, drug use, etc, but lucky me, since there was nothing of that sort at all!
Hey there Alex. Thank you so much for this wonderful review! We’re very happy to hear that you have chosen Hily as your go-to app to spend your free time. Our team constantly works on improving Hily, and moderation of content is one of our primary concerns, to make sure all the content that appears in Hily is up to our safety standards and does not violate any of our community rules. It warms our hearts to hear that you have been enjoying Hily so much, and we vow to continue to meet your expectations by delivering amazing new updates that further improve our app!
This app is easy to understand and use, so I can personally say that it's user-friendly. The only thing that bothers me are the ads, but fortunately, they're not as consistent and they simply pop up from time to time. Other than that, I don't really have major issues with this app. Hopefully, this app continues to improve more in the future.
Hey there Saph. Thank you for the positive feedback. Our team tirelessly works to improve user experience as much as possible, and hearing that you enjoyed our interface so much makes us incredibly happy and proud! I’m sorry to hear that the ads have caused you any kind of inconvenience, but I would like to mention that Hily payments are not obligatory at all, and you can use all of the basic features completely free of charge. However, you can always try out our Hily premium subscription which gives a number of bonus features which will be sure to upgrade your experience to the next level! If you’re not sure whether you want to make a purchase or not, we highly suggest trying out our free trial to see whether it is for you or not. If you happen to have any other questions or issues, please do not hesitate to contact our support team at support@hily.com, or through our in-app live support chat. It’d be our pleasure to help you as quickly as possible!
The app was alright. There a few problems that make me not want to continue using hily. Firstly you need to pay to get the full experience. And the trial is so short. There are so many ads! :(
The radius is off and annoying as not many people are near me.
And finally my overall experience with finding a single capable person is non existence - there's just something off about the people on this app. Maybe more people need to be verified?
Greetings Yara, and thank you for taking your time to write this review. Your feedback is invaluable, and it will surely help us in further improving our app. I would like to mention that while Hily does have some paid features, they are completely optional, and are not required at all to enjoy the app as all of the basic features are completely free of charge. I’m sorry to hear that you had location issues. It is likely caused by the fact that you have swiped through all of the users within your location, and the app started to show you all active users that fall within your other criteria other than the distance filter. You can always try extending the distance filter to include more potential users that match your preferences.
I was always skeptical about dating sites because I heard that dating sites charge money for nothing. I found a review of Hily dating services and it made me try it. The service itself looks nice, it charges decent prices for sending letters, and I love the girls on here. They all look so wonderful. I could spend all my free time here.
Dear Customer, thank you for your review! We are happy our users like the app! If you have any other ideas on improving our app and getting five stars, please contact us at support@hily.com. We are continually working towards improvement, and your opinion can help us move in the right direction. I appreciate any help you can provide.
Pretty good compared to others. Just wish they would offer Premium+ free trial. Hard to buy somethin
Dear Shawn! Thank you very much for your positive review. We are thrilled to see that you prefer our app over the competitors. Please note that the free trial gives limited features but can be upgraded when the user wishes to do so. However, the trial or the memberships are not mandatory, as all the basic features can be used free of charge. Please feel free to contact us either via live Chat or support@hily.com email address if you happen to have further feedback or questions, and we will assist you further. Enjoy hily!
Really good app I understand this app so well it is unreal i have already find a match with someone lol
Dear John. Greeting from Hily app! Thank you very much for sharing your review with us. We are delighted to hear that you have managed to find your best match through our app. We hope that it all works out for you both. Please know that we are always here if you ever happen to have any app related questions. You can contact us either through Hily Live Chat or through support@hily.com email address.
At first, I had a bad context about dating apps, but I had a broken heart recently, so I said to myself, why not?, the app taught me a lot of new things about this world, especially for correctly looking at the filling of all the information possible so that they don't think my profile is fake. In short, it is an app that is worth trying to barely am chatting with some guys. As soon as I get back from some appointments, I will update my review; my only complaint is that prices are too high, so precisely, I could not use it after 7 days free.
Hello Arturo, and thank you for this wonderful and in-depth review! I’m glad you pointed out filling in information is very important. Indeed the more information you have filled out, the more likely you are to attract other users to your account, and I would like to mention that we even have special verification screens where you can confirm your identity and receive a check mark next to your name. This checkmark will represent that you are indeed the person represented in your photos, and that you can be trusted because you have verified yourself. Please do note that while the app has some paid options, they are completely optional, and even without the free trial or premium, you can still use Hily and all of its basic features.
Putting it simply they are crooks. You pay for services that they only give you ask amount of daily but you can't stack them they remove them. Which means you're paying for something that they're taking away. Add that on top of mostly fake members and a recipe for failure. Save your money.
Dear Mark! Thanks for your feedback. Regarding the issue you mentioned about paid services, we want to clarify that memberships are not mandatory in our app. Features are given daily to encourage users to be active in the app. We also have a dedicated team that actively monitors and reviews profiles to minimize fake accounts and maintain the integrity of our community, and your reports will be much appreciated as well. For further assistance, contact us via support@hily.com or Live Chat.
I downloaded the App to try something new, especially during these Covid times. The first impression was very good but after the registration you see the full price list and 229€ for a dating app is way too expensive. Furthermore after every 5-10 swipes you got an ad about the premium version.
Hi there Victor, and thank you for taking your time to write this review. I would like to clarify that as of right now, Hily does not have any package that costs 229€. You can see the full price list by going to the premium store within the app, but do note that we have a large variety of options for different price ranges that you can try out. Additionally, please note that once you acquire premium, you will no longer see ads, and additionally, we offer all new users a free trial of premium so you can see whether it is for you or not. Lastly, I would like to mention that while there are paid options in Hily, they are completely optional, as all basic features within the app are completely free of charge.
Out of the blue my account was disabled and I know for sure I didn't violate any rules.
I didn't like that I was getting matches from all
Over the country. It's just a very messy, unorganized, poorly executed dating app. Worst one I've tried so far!
Dear Candice, thank you very much for your review. We are very sorry that you feel this way about our application. If your account was blocked by mistake, please contact us via support@hily.com or via Live Chat Support and provide more context about the issue that you have faced. We will check the account as soon as possible and will do our best to assist you.
This app has a really nice looking UI- very different from others I have seen which is a good change. However, there really does not seem to be mischievous that sets this apart from other dating apps.
Thank you for your review Chris! Your opinion is very important to us. I would like to mention that we have actually introduced a lot of features that differentiate us from other dating platforms, and one of our newest additions is the ability to livestream. A lot of users have been enjoying it since it has been introduced, and I highly suggest you try it out as well in case you haven’t done so yet. We always strive to improve Hily, and if you happen to have any ideas or suggestions on how we can do so, please do not hesitate to let us know by contacting us through support@hily.com, and sharing with us. We’d love to hear you out!
People complain about getting charged after deleting this app when they don't read the terms of use or know how google play subscriptions work. Overall the app is fine for communicating with people or finding someone with the same interest. You may encounter some strange people but do you forget what internet these days is?
Thank you for the amazing and in-dept review Leonard! Indeed it is very important to point out that all subscriptions are managed by the App stores and we unfortunately aren’t able to cancel them from our side. However, anytime such issues occur, we are always happy to provide all the support necessary to solve such issues. If you happen to have any suggestions on how we can further improve Hily, please do not hesitate to contact us through support@hily.com, or through our in-app live support chat. It’d be our pleasure to hear you out!
It's a great app to not only find love but also make friends. I came to LA without any contacts a couple of months ago and have found a good circle of people. It's also easy to put the profile together so you specify what you're looking for.
Dear Levon! Thank you for sharing your positive experience with our app and for taking the time to provide feedback. We're thrilled to hear that you've had success in not only finding love but also making friends through our platform. We understand that moving to a new city can be challenging, and we're delighted that our app has helped you establish a good circle of people in Los Angeles. If you have any additional feedback or questions about the app, feel free to share them via Live Chat or support@hily.com email address. Enjoy Hily!
I registered on Hily today and so far I'm really into it. It feels so exciting when a message pops up and you wonder who it's from. The registration was free; which is a bonus and after registration you can choose which type of membership to have. I've subscribed to unlimited to try the site fully and understand whether it's for me or not. As I've already said the site looks attractive and I've already received about ten messages.
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.
This company was made to steal money. Every positive review of this app seems like a robot or a fake review. Every real review is a one star, and complains about having their money straight up taken from them. Same exact thing happened to me. You have to go into your app store/google play and delete the subscription from there. Their terms of service literally say they will continually charge you even if you don't have the app or an account unless the subscription is removed from the app store. This is extremely deceptive, and the app can't match you with someone that actually lives near you. Extremely bogus app, stay away.
Dear customer, I am sorry that you had a bad experience with Hily. Unfortunately, since the respective App stores manage all charges and subscriptions, we simply do not have the means to help you in any way other than giving you directions on how to cancel your subscription. Additionally, we do not have any intention of stealing from any of our users and we aim to be as transparent with users as possible We apologize for the inconvenience. Your opinion is very important to us, and if you would like to give a more detailed explanation of your issues, please do not hesitate to contact us at support@hily.com.
Overview
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 24th among Dating sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.