I ordered a DAC and they said to me that there wasn't available the specific model that i ordered. ( the factory didn't produce the old model that i wanted).
They refound me on my request.
This is a very good quality headphone amp what is perfectly matching with Gustard X16 DAC. The ordered item arrived very fast from HiFiGo. The packaging was all right too.
So far i'm very satisfied with the orders i made, very quick delivery and great customer service
When i'd a question they respond immediately.
Recently i got from HiFiGo iBasso DX160 DAP
The parcel took only 10 days to arrive, overall from China to Greece!
The customer service is of top quality very professionals indeed.
I am totally satisfied from these guys, they are stricktly proffesionals and i will make sure to be my 1st priority as long as audio products purchases concerns
BRAVO HIFIGO...
Just awesome service! No frills no fuss and my new go to HiFi shop!
Bought a SMSL SU-9 and totally amazed by the capabilities and features of this DAC at the price!
Concise and helpful customer support. Helped me with my issue and sent a replacement product. Would recommend.
HIFIGO has one of the best-supporting team/customer services I´ve ever met. You may fully rely on their support. Therefore the pleasure of purchasing in HIFIGO is great!
Customer service support was outstanding. And resolve the problem with all that I had an issue with... Happy customer here..
I ordered a Topping E30 DAC from HifiGo. Considering the pandemic, and I am in the UK and they are in Hong Kong shipment was prompt, and communication good. The DAC is great. Highly recommended.
Everything went smoothly, the order process was easy and the delivery was faster than expected. I would purchase from them again.
They have professional selection of audio products.
They are very reliable company, strongly recommend.
This shop is very serious and always answering quickly when sollicitated.
Item as per order, brand new, delivered very quickly
Highly recommended
Excellent service fast delivery! The product is very good I am very satisfied! I recommend them, I will buy again!
This was my firts purchase from any Chinese online store and I must say that I'm very impressed of how they treated me. There was a problem at the beggining, because I ordered Topping D90 without MQA support, so I contacted them and asked if my order could be changed to include D90 with MQA support. Their costumer representative changed my order the way I wanted and offered me 50USD discount with fast DHL shipping free of charge. Shipment came in less then 2 weeks what is in the time of corona pandemic crisis very good. I contacted their support on 3 different occasions in this 2 weeks and everytime the response was swift and every issue I had was immediately resolved in my favor. At the end I was even offered discount code for my next purchase which is very nice and shows that they really care for their costumers. So I would give 5 out of 5 stars to costumer service. Besides that I haven't tried D90 yet so I won't write about quality of the product and I also think that others have covered this thoroughly.
I ordered Shanling mtw100 and I am glad due to this purchase. Good long lasting battery. They are very comfortable and light
They asked readly all my questions and the item arrived in scheduled time and in perfect conditions.
First time I order from Hifigo and I will probably order again. Good stock, good pricing, good service.
They did not feature my 3 star review on the fiio q5s tc, i wonder why... "cough china" anyway be careful when buying from here
All my questions were answered and more! That push me to continue dealing with them. Thanks Dandan/Hifigo TEAM!
This product is the best I had fh7 and it great but the fa9 fiio omg the best sound ever I can't believe all the sound come out of FA9 6 Knowles balanced thank you hifigo for such a great product
Overview
HiFiGo has a rating of 4.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiFiGo most frequently mention customer service and priority shipping. HiFiGo ranks 43rd among Discount Asian Products sites.
For us at HiFiGo, music has always been a passion and an integral part of our lives, and we wanted to offer affordable and high-quality audio equipment to everybody who wanted a higher quality sound at any budget.
We believe high-quality audio should be affordable and attainable to everyone, not just a select few. We offer the best audio equipment from DACs/AMPs, IEMs, Headphones, portable audio players, to dongles and cables.
We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place.
Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members