I have purchased LZ A7 from Hifigo. It took one week to come to EU. Customer service was very quick and helpful answering my questions. Overall great experience and I can highly recommend Hifigo.
Very happy with player after using for two weeks now great sound for such a small player. Take it on my daily walk plenty of power for all my headphones.
Provided sound advice during pre-sale, very helpful follow-up shipping process during this trying times (coronavirus pandemic), product arrived on schedule. Would certainly buy from them again.
It was first purchase. Item price good, processing time normal, delivery was free to lithuania via omniva, took 30 days, could be faster. Once used customer support for delivery and got answer.
I recently bought a pair of Kinera Baldr IEMs from HiFIGo and have found the service to be truly exceptional. The website is very informative and includes numerous photos and videos describing the product. All outstanding queries that I had were promptly answered by customer support(via Facebook Messenger). Shipping(FedEx) was quicker than expected and I found the IEMs to be very well packed for shipping. Highly recommended.
This time I ordered 4 cables, everything was perfect with the delivered time and the expected products.
You only get a kind service with Hfiigo, if something goes wrong they work hard to solve it.
Excellent service. Swift response, helpful, excellent products, high quality. Very good. They offer what you need.
Everything went off without a hitch and even though the headphones weren't functioning right, I could return them without much hassle and support was exceptionally helpful along the way.
Hifigo shipped the phone promptly and informed me with timely updated tracking emails. The phone arrived in a sturdy and beautiful package.
5 stars!
Ordered a pair of QOA pink lady. Customer service was super nice, always answering emails, and they give me a 5$ discount. Shipment was ok even during covid-19.
Good prices, short delivery time, good selection of China-Fi to choose from :)
Bought a Gustard DAC and SMSL amplifier and couldn't be happier with my purchase.
HiFiGo is the best online audio seller there is. Trust me since I bought from many different online sellers (Linsoul, Penon, Shenzhen Audio etc) but was not fully satisfied. HifiGo was the only company to go the extra mile to get me exactly what I wanted (customize two different IEMs from two different manufacturers).
Only HiFiGo contacted both manufacturers and asked them to make the IEMs based on my specifications. They said they would try their best to fulfill my requests. NOW THAT'S SERVICE! No other seller even bothered in contacting the manufacturer. They only said that it can not be done and could not meet my expectations.
I will only buy from HiFiGo from now on. They are truly the best (bar none) seller with zero frustrations. You can trust them and buy with confidence.
Pros:
- Excellent customer service (fast response)
- Fast shipping arrival (with great prices)
- Excellent selection and prices
Cons:
- NONE
I needed to cancel an order I placed and their customer support helped me out almost inmediately. Highly recommend them and when I decide to buy something else I will look for it there.
Great seller and equally good product. Can't really fault the service. Highly recommended. Arrived well before expected date.
Clean website with huge selection. Fast shipping and kind, helpful support. I can recommend for everyone.
Wonderful "music box". Friendly communication (and a little gift, Im not sure i had to say that.!), quick delivery.
Who would ask for more?
Christophe from France
Great communication and service from HiFiGo. Made the purchase experience very smooth. Will shop there again definitely.
I ordered "fiio btr5 2021" from Hifigo store. Responsive and kind costumer service. Excellent shipping and the package was well-packed. Thank you
I ordered the Topping E30, unfortunately the product got stuck in the customs after reaching Canada. I had no hope of getting it back but HiFiGo sent me a new one through FedEx without any charge. This is not something I expected since they are not bound to send me one and it got stuck in the border services. I am very pleased with the service and thankful too.
As for the product, I was already getting good sound through my HD800S headset and Cambridge Dac Magic Plus DAC and JDS lab atom amplifier, thought of upgrading the DAC and did not expect much improvement but I was wrong, listening to Killing Me Softly by Roberta Flack, the soundstage seemed to increase considerably in size. The voices of the other women seemed to fill up a large stage in which she was singing. Also Helium by Sia, it seemed I could hear the background voices much more clearly with this DAC.
I loved the service and the product too.
Great customer chatting/support.
I ordered a Topping D90. Took about a week for them to send it, but when they manage to ship it, it only took half a week to receive it, from China to Sweden I hade som compatible problems with the I2S and Hifigo really wanted to help me even if there wasn't the Topping D90 fault.
Overview
HiFiGo has a rating of 4.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiFiGo most frequently mention customer service and priority shipping. HiFiGo ranks 43rd among Discount Asian Products sites.
For us at HiFiGo, music has always been a passion and an integral part of our lives, and we wanted to offer affordable and high-quality audio equipment to everybody who wanted a higher quality sound at any budget.
We believe high-quality audio should be affordable and attainable to everyone, not just a select few. We offer the best audio equipment from DACs/AMPs, IEMs, Headphones, portable audio players, to dongles and cables.
We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place.
Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members