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HIDNation Reviews Summary
HIDNation has a rating of 1.4 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HIDNation most frequently mention customer service, store credit and wrong bulbs. HIDNation ranks 763rd among Auto Parts sites.
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I ordered a replacement light bulb for my lease. Gave them the make, model and year of the vehicle. Got the bulbs... They sent the wrong ones! Np called up and guess what...
NO refunds! Bulbs have to be shipped back at your cost and then inspected by tech for credit... Look at their reviews... no one gets full credit! Best case scenario you're only
Charged the 30% restocking fee... these idiots sent me the wrong bulbs then wouldn't refund my money... then charged a 30% restocking fee. They have 20 Better Business Complaints filed on them... GO TO THEIR WEBSITE AND TRY TO WRITE A REVIEW!
WRONG!... YOU CANT! Guess why because they have a stellar reputation? WRONG! SCAMMERS... STAY AWAY! Any business that won't except reviews has a crap reputation. Call them up and threaten to sue... they'll arrogantly tell you go ahead...
They'll probably wait till they get an even 50 lawsuits on them before they change their name and scam innocent people under a different name.
Ordered my headlights on December 2 even paid extra for 3 day shipping. Its now December 15 still no headlights. Don't pay extra for shipping y'all.
I remember you guys wouldn't honor my warranty. I was told only my money was important. I tried to let them know that one of my bulbs was defected. The seller told me that he will not give me another bulb. So sad :(
I am not sure what your warranty covers other than the opportunity to repurchase the same product at the same price. Your "Expedited warranty" wants to charge me the same price (Actually $. 01 more) than what I paid originally. I do see why you don't care to speak with your customers after the sale.
I think I'll explore other options.
Regards,
Didn't ship me what they sold me. Wouldn't just take it back and refund my money. Wanted to charge me a 30% restocking fee (yeah, you read that right 30%) for their mistake. False advertising and no ethics.
HID nation has some of the best customer service reps. They stand behind their product with a great warranty. Only negative is you have to pay for the warranty and for shipping of the product back to the company and then the shipping back to you. Its only $8 each way but still. I would highly recommend this company for all your lighting needs. Whether it is HID or LED. They have what you need. A+++ HID nation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members