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HiBidReviews 2,932

4.0

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

5,840 reviews
Texas
1 review
0 helpful votes
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Love the overall experience.
November 23, 2023

The guys at the River City Auction in San Antonio are very hard working. Always work to get me my winning items.

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Cindy! We're delighted to hear that you love the overall experience. It's our pleasure to bring you a positive bidding experience. If you have any further comments or if there's anything specific you'd like to share, feel free to let us know. Happy bidding!

Kentucky
1 review
0 helpful votes
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Wow...easy!
November 23, 2023

It is very easy to bid and keep an eye on your lot with this site. Descriptions of lots, pick-up/shipping, etc vary widely between auctioneers though, depending on how thorough they are. I love being able to bid online, as my job schedule has never allowed me to attend in person!

Date of experience: November 23, 2023
Ben C. — HiBid Rep
over a year old

Hi Traci, we're thrilled you find bidding easy and convenient! We understand the variations in auctioneer descriptions and appreciate your feedback. If you ever need assistance, feel free to reach out. Happy bidding!

Kansas
1 review
0 helpful votes
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Fantastic
November 22, 2023

I love being able to work with HiBid thru our local auctioneer Wiens Auction in Wellington, KS on items around here.

And at the same time I love the idea of having one sign in and one payment method for auctions in other locations...It works super for us. Great planning on how this work. It is ultra convenient and safe.
Thans
Thanks

Date of experience: November 22, 2023
Ben C. — HiBid Rep
over a year old

Susan, we appreciate your fantastic feedback! We're thrilled to provide you with a seamless experience through local auctioneers. If you ever have more feedback or need assistance, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Easy to search, bid and buy!
November 22, 2023

No tutorial necessary - this site is very easy to use.

Date of experience: November 22, 2023
Ben C. — HiBid Rep
over a year old

Margaret, we appreciate your positive feedback! We're thrilled to hear that you find HiBid easy to navigate. If you ever have questions or need assistance, our support team is here to help. Happy bidding!

Canada
1 review
0 helpful votes
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Bidding was easy and effortless.
November 21, 2023

I had no negative issues with bidding for any items I was interested in.

Date of experience: November 21, 2023
Arizona
1 review
0 helpful votes
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I love HiBid
November 21, 2023

Super fun and easy to use. Type in what I am looking for, and boom there it is.
Search by zip codes within a radius, got it.
Find auctions that have shipping offered, boom there as well.
Need to contact the auction house, there as well.
You can not go wrong with HiBid.

Date of experience: November 21, 2023
Ben C. — HiBid Rep
over a year old

Steven, we're thrilled to hear about your positive experience! We're here to make your HiBid journey enjoyable and convenient. If you ever have more feedback or suggestions, feel free to share. Happy bidding!

Tennessee
1 review
0 helpful votes
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Great Finds
November 20, 2023

Bidding was easy and fast I got some great finds and for an amazing price.

Date of experience: November 20, 2023
Ben C. — HiBid Rep
over a year old

Fantastic to hear, Gina! We're delighted you found great deals. If you ever need assistance or have suggestions, feel free to reach out. Happy bidding and enjoy your finds!

Alabama
1 review
0 helpful votes
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User error
November 20, 2023
Updated review

For some reason it keeps kicking me off and I have to refresh the page otherwise it is great …. Ok I am using a new iPhone 15 I think I was having trouble because I had WiFi on and it was not helping but hurting

Date of experience: November 20, 2023
Ben C. — HiBid Rep
over a year old

Thanks for sharing, Jamie! It's great that you've identified the issue, and we appreciate your understanding. If you encounter any more issues or have suggestions, feel free to reach out to our support team at: 844-775-4774. Happy bidding and enjoy your HiBid experience!


For some reason it keeps kicking me off and I have...
December 13, 2023
Previous review

For some reason it keeps kicking me off and I have to refresh the page otherwise it is great

Date of experience: November 19, 2023
New Jersey
1 review
0 helpful votes
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Fake sports cards
December 13, 2023

Won 2 sports cards on hi bid both cards were fakes. You cannot tell if a card is fake until you have it in your hands

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2023
California
1 review
0 helpful votes
Follow Gloria S.
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It was fun and lucrative! It was very easy to make my bids. It was a great experience and I look forward to doing it again in the near future.

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Gloria, we're thrilled to hear you had a fun and lucrative experience! Thank you for choosing HiBid. If you ever have more items to bid on or questions, we're here for you. Happy bidding!

Missouri
1 review
0 helpful votes
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Great online auction experience
November 19, 2023

Thoroughly enjoyed bidding on the Carolina Estate Services online auction as well as meeting David (the owner) and his wife at pickup. Liked the fact that it ended on a Monday evening.

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Hi Joe! We're delighted you had a great experience. It's wonderful to hear you enjoyed bidding and had a positive pickup experience. If you have any more auctions on HiBid, we hope you find them just as enjoyable. Happy bidding!

Canada
1 review
0 helpful votes
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First time using very good
November 19, 2023

Easy to use, enjoyable. Lots of different products.

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Welcome, Mario! We're delighted to hear your first experience was positive. It's great to know our mobile platform is user-friendly for you. We appreciate your friends recommending us, and we look forward to providing you with more enjoyable bidding experiences in the future. Happy bidding!

Wisconsin
1 review
0 helpful votes
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Interesting and Exciting from my couch
November 19, 2023

The auctions have so much to offer,antique, vintage and new items. I have won so many items for very little money There's always new auctions starting,so it's endless hours of bidding from home. All legitimate and everyone is so pleasant and helpful. I'm hooked on these auctions,and can't wait to see what I win this week.

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Melissa, thank you for your glowing review! We're delighted to hear you find our auctions interesting and exciting. It's great to have you as part of our bidding community. Happy bidding, and we look forward to more successful wins for you!

Ohio
1 review
0 helpful votes
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Double charged
November 19, 2023

I was sent an invoice to pay a bill. I then checked my AMEX and it was processing

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Tricia, due to the private nature of the contents of your review, we have sent you a private message. We look forward to helping you with this situation. Please check your messages, and we'll work towards a resolution together. Thank you for your understanding.

Colorado
1 review
0 helpful votes
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Simple and easy
November 19, 2023

Easy to navigate and bid, very fast response time for bids

Date of experience: November 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Paul! We appreciate your positive feedback and are glad to hear you find our platform simple, easy to navigate, and responsive. Happy bidding!

Washington
1 review
0 helpful votes
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Was a lot of fun!
November 18, 2023

I enjoyed looking at all the auction items, maybe some of the items could have used a little better descriptions, but most were pretty good!

Date of experience: November 18, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Kathy! We're delighted to hear you had fun exploring our auction items. Your feedback on item descriptions is valuable, and we'll strive to enhance them. Happy bidding, and we appreciate your support!

Texas
1 review
0 helpful votes
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Limmer Auction
November 18, 2023

Bidding was fast and easy. Enjoy watching the auctions.

Date of experience: November 18, 2023
Ben C. — HiBid Rep
over a year old

Thanks, Susie! We're thrilled to hear you found the bidding process fast and easy. Enjoy the auctions, and if you ever have questions or need assistance, feel free to reach out. Happy bidding!

Iowa
2 reviews
0 helpful votes
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I love the whole process
November 18, 2023

Great variety, easy to understand love it! I have used this method thru Hibid now for over a year and have had great luck with almost everything I've purchased! Zero hitches and there is such a good abundance of auctions

Date of experience: November 18, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Scott! We're delighted to hear you've been enjoying the HiBid experience and finding great items. If you ever need assistance or have suggestions, feel free to reach out. Happy bidding, and here's to many more successful auctions

Michigan
1 review
0 helpful votes
Follow Todd F.
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HiBid is a great auction Platform. There were plenty of pictures an honest description of the item and bidding was effortless.

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Fast easy bidding
November 18, 2023

Great and actually won something worth way more then paying for. Items in fantastic condition

Date of experience: November 18, 2023