HiBidReviews 3,037

DO NOT place max bids. I have previously only used eBay as an auction site where sellers cannot see max bids. HiBids allows auctioneers to see your max bid which allows them to bid right up to your max bid with alternate accounts so they can squeeze you for every penny they can. HiBids customer support does not investigate these issues, they contact the auctioneer and ask them if they did. Shady business. Still deals to be had, but be wary.

I bid on a SET of 4 scaffold planks my receipt read set of 4, items 4 when I picked up my items I received 1 plank and they said it was bid as 1. It was not bid as 1 and I have the receipt and a pic of the bid ad to prove they ripped me off. Bad business, do not bid on items from iowa surplus auctions!

I have bid and won on multiple auctions for over a year now. Pretty much furnished my entire home from estate auctions off hibid. I've been able to find Pretty much everything I've been looking for whether it's home furnishings, tools, clothes, trinkets, antiques, or automotive related. Over dozens and dozens of auctions I've only had one mishap and that was only with that one auction company personally. Overall an awesome format with great, honest people, and great deals. 5 stars.

To me an auction means that when the gravel goes down, the auction is over. The gravel goes down at a certain time and nothing changes at. I hate the way this works with if there is active bidding going on they keep it open. Who has time to sit there And keep bidding. This is not the way an auction should be running in my opinion.

Everything was easy as far as the bidding. The payment option was a little bit more difficult and would not really detail on a mobile device

This is not my first time bidding on a HiBid auction, however it was my first time with this Auction house. Their instructions and terms were clear and when I arrived to pick up my items, the people were nice and all of my small items were already boxed together and ready for a quick pickup. Will definitely keep them as a favorite to watch for needed and wanted items in the future.

My experience with this site has been very frustrating. The seller never replied to my message, and I couldn't even track the communication history after sending them. I even tried to retract my bid and was willing to pay a reasonable cancellation fee, but received absolutely no response from the seller. In the end, I proceeded with the purchase only to find out I'm being charged over 50% in fees — which is absurd. While I take responsibility for not catching all the fine print, the lack of transparency and complete absence of communication is unacceptable. This whole experience has left me speechless, and I won't be using this platform again.

I've found that HiBid is another place to search for good deals. Once you open the catalog on an auction, you can sort the items from low to high, looking for those deal items that other's haven't found yet. Note that each auction does have different markup premiums, shipping and pick up terms, and sometimes do include fees for using a credit card.

What a great auction. Some real great buys. The staff is super friendly and well organized. I picked up the items next day without issues. Highly recommend. I also love HighBid.

HiBid gives every auction house the ability to hide details in multiple drop down menus that have to be searched through while bidding. It's an absolute pain in the___! Imagine if Amazon allowed every seller on Amazon to act that way. The great thing about consistency is people can bid more often and last minute without worrying. The current system allows auction house to hide in the fine print all the "Gotcha's" they want. 20% listing surcharge, 5% credit card use surcharge, 4% pickup in person surcharge, 15% shipping surcharge, and on and on. HiBid does not let bidders leave reviews of the auction houses that list on HiBid nor make complaint filing simple. I have had to contest charges on my credit card multiple times. Bid on something at the wrong auction house and you WILL be ripped off. Auction Houses list items as "New" when any employee with eyes can see that the drill bits, lawn mower, or whatever they are listing, has been used and is worn out. HiBid doesn't give a rip that customers are getting ripped off. There are no rules on HiBid. Imagine if Amazon didn't allow business or product reviews of sellers on their web site. HiBid's current rules and procedures make this the Wild West of bidding. I have learned to never bid more than 15% - 20% of the retail value of the item and be prepared for the item to be complete junk when I pick it up. This is general information and is not related to the last auction I bid on. Imagine how successful HiBid could become if they got rid of all the dirtball auction houses!

I was enjoying bidding on certain items, but after the item closed, I wasn't sure where to go to see if I won and/or pay. How do I know if I won the bids

Bidding and buying through HiBid has been fun and useful. I've scored some great finds at great prices. I'm quite satisfied with my experiences using this platform!

I would say I follow and bid on my iPhone 80-90% of the time. The HiBid App was perfect, reliable, quick to log in (remembered by password), and very easy to use. Now I need to google HiBid, and if I don't remember my password, I'm locked out. Had to change HiBid passwords so often that I forget what is current. So I tried to bid the other night and was locked out. It is a real pain to try to scramble to bid, when it used to be so easy. Now I see if the same items are on the Live Auctioneers or Invaluable sites and bid there. Eliminating the App made the auction process cumbersome, annoying and I now view HiBid as a 2nd or 3rd rate mediocre auction site. Why did you have to eliminate the APP? Now you are no better than Proxibid or Auction zip, who also dropped their Apps. I'm sure you are losing bidders and profits, and the auction houses are losing bids and value too. Please bring it back.

I love Hibid but omg the map. Consistently when you zoom in to my area, Toledo OH, it 100% of the time jumps to Indiana. It's awful. Also, the app frequently glitches and it causes the item you are bidding on to jump and the bid now goes to the item above or below the desired lot. I've had lots of people say this including 3 auction houses say they hear it too. It would also be nice if the auction houses were required to put measurements or working condition of items. I've bought things and had it be a total waste of money because no one tests. It has caused me to avoid certain companies.

1. Why did you take the display of count of items in a category off, I found that helpful.
2. Maybe it's just the way I use it, but when I click on a category, then click on a sub category and then view a few items, I go back and sometimes the category I was looking at disappears from the menu on the left. I have to leave the site completely to reset. This is extremely frustrating
3. Give more sort options. For example I like to look at auctions within 50 miles of my zipcode. I can only sort these by distance and best match. How about start date or/or end date or by Auction Co. There are several companies that focus on stuff I have in interest in, be great to sort them out! 4. What happened to the App? That was easy to use!

The bidding process is simple and user friendly. The need for setting an appointment, however, to pick up only one or two small items is very inconvenient and can be discouraging. I would completely agree that appointments for larger items such as furniture and appliances should be required but to have to set a time to pick small items like a frying pan or pair of sunglasses is somewhat ridiculous. The retail prices that are listed are at times incorrect and can be somewhat inflated [sometimes more then double what the item is actually selling for on Amazon or elsewhere]. Which can lead to bidding more then the actual retail price for a new item after factoring in the 15%+ auction fees, $1+ handling fee and 13% sales taxes. I would still recommend using the auction sites but one has to properly research the products listed and know what the true monetary cost of placing the 'winning' bid[s] would be.

I always love participating in your auctions. Auction was 10/2/25 and pick up day was 10/4/25. Grey Dog Auctions had my lots boxed well and ready to go when I got there.