About the Business
About HiBid HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone. Ideal For Local & Online Auctions HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location. Auctions For Everyone Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site. Simplicity & Support For Auctioneers To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike. Auctioneers, Get Started Today! With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast and easy, the site is very effective and great
Hi Edward! Thank you so much for your review! We're thrilled to hear that you found our site fast, easy to use, and effective. It's always our goal to provide a seamless and efficient experience for our users, and your feedback reaffirms that we're on the right track. Happy Bidding!
I am a auction junkie, I usually bid on 4-5 auctions a month. I have been doing this for about 6 years
Now. I have found Hibid to be one of the best auction sites there is. It is very easy to bid and have found
Most of the auctioneers to be very pleasant and fun to work with. I would very strongly suggest them.
Hi Renee! Thank you so much for your review! We truly appreciate your kind words and are thrilled to hear about your positive experience with HiBid. It's fantastic to know that as an auction junkie, you have found HiBid to be one of the best auction sites out there. Happy Bidding!
The bidding process was easy and was kept instantly informed of your bid.
Hi Duane! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear that you found our bidding process easy and that you were kept instantly informed of your bid. Happy Bidding!
Used hibid Maritimes for a few auctions in one week. Received all items except 2. These 2 were gold coins from Silver Rose Antiques (SRA) and 3 names used were Tre Findlay, Joshua Alter and Becca Alter. I gave multiple chances for HiBid to investigate on their end but they pretended to be doing something, but the only thing I see different were the lots in dispute were removed from my history. I did take pictures so I have them for the police report and the receiving bank account is being looked into. The idea of HiBid is a great platform but its nothing more than a Kijiji that is not responsible for any transactions. As long as they do not handle the transaction, it is the perfect platform for scammers to take your money off your hands.
Thank you for your feedback and bringing this up to our attention Rick, we will continue to look into the issue your are referencing. Please reach out to our support team for any updates regarding this. Thank you!
Spoke with a lady from auction co. About items being shipped have received a charge for shipping and have not heard if the items were shipped
Thank you for contacting us and for choosing HiBid! We highly encourage you to contact the auctioneer directly for further assistance with shipping on your item. Shipping policies will vary by each auctioneer, if you have any more feedback or questions, please contact customer support at (844)-775-4774. Happy Bidding!
I've been bidding for a while now and have always been treated well when picking up my order. 345 folks were great today even when I didn't get a scheduled time. They accommodated me and I was able to get in and get out quickly
Hi Jody! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experiences when picking up your orders. At HiBid, we strive to provide exceptional customer service and ensure that our users have a smooth and convenient pickup process. Happy Bidding!
Easy to bid, follow, search & easy pick up process
Hi Emanuel! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your great buying experience on our platform. At HiBid, we strive to provide a seamless and user-friendly buying experience for all our users. We understand the importance of simplicity and efficiency when it comes to bidding, following items, searching for specific items, and the overall pickup process. Happy Bidding!
I have used HiBid several times in the last few months. I like being able to find what I need at an affordable price. Plus bidding is fun.
Hi Jeannie,
Thank you so much for your review! We are thrilled to hear that you have had such positive experiences with HiBid. We understand how important it is to find what you need at an affordable price, and we strive to provide a wide range of options to cater to your specific requirements. Happy Bidding!
Easy to track items of interest, as well as the bidding process.
Thank you so much for your review! We greatly appreciate your feedback and are thrilled to hear that you found our online auction platform to be comparable in process and procedures to others you have used. Happy Bidding!
Very easy to bid. Was out of town when auction closed. No problem with my son picking up my items
Thank you so much for your positive review! We're thrilled to hear that you found our bidding process easy and convenient. Happy Bidding!
I've been bidding on HiBid for over a year. I enjoy finding great deals for my reselling business as well as things for my own home.
That's wonderful to hear! We're glad you've been able to find great deals on HiBid for your reselling business and personal use. Thank you for being a loyal bidder. Happy bidding and best of luck with your reselling endeavors!
The site is easy to navigate, and simple to bid. I had a very pleasing experience. I am looking forward to future auctions on this site.
Hi Andrew! Thank you so much for your review! We're thrilled to hear that you found our site easy to navigate and bidding process simple. We're delighted that you had a pleasing experience with us. Happy Bidding in the future!
It went great easy platform, always lots of great auction items, effortless bidding, great experience!
Thank you so much for your review! We're thrilled to hear that your experience on our platform has been great and that you find it easy to use. We're delighted that you appreciate the variety of items we offer in our auctions. Happy Bidding!
I appreciate item descriptions that are honest. If I remember to read and get in early and don't forget the time I do very well
Hi Jackie, thank you so much for your review! We're thrilled to hear that you appreciate the honesty of most auctioneers on our mobile platform. We understand the importance of accurate item descriptions, and we strive to provide transparency to ensure a positive bidding experience for our users. Happy Bidding!
Very good no issues and easy to navigate. Likely would recommend
Hi Shannon, thank you so much for your review! We're delighted to hear that you had a very good experience with our platform and found it easy to navigate. We're thrilled that you encountered no issues during your time with us. Happy Bidding!
Great I really love the bidding experience you win some you lose some but overall it's great
Hi Robert, thank you so much for your review! We're thrilled to hear that you love the bidding experience on our platform. We understand that winning and losing is part of the auction process, and we're glad that overall, you've had a great experience with us.
Once you register, it's so easy to use. And there's so many things to bid on.
Hi Roger, thank you so much for your fantastic five-star review! We're delighted to hear that you found our platform easy to use once you registered and that you appreciate the wide variety of items available for bidding.
Great deals easy to use also like the way you are notified when out bid
Hi Rodney, thank you for your positive feedback in your review! We're glad to hear that you find our household auctions to offer great deals and that you find our platform easy to use. Happy Bidding!
I love your site however the phone app is not user friendly. It is difficult to go back to last item, you have to go all the way out and then start over.
Hi Diane, thank you for your review! We appreciate your kind words and your feedback regarding the usability of our phone app. We apologize for any inconvenience you may have experienced with the app's navigation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dale! Thank you for taking the time to leave us a review. We understand that perfection can be difficult to achieve, but we're thrilled that we came close to meeting your expectations. Your feedback is valuable to us, and we appreciate your honesty and support. Happy Bidding!