From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I don't know what has happened to hibid. I want to only bid in Ontario and it constantly includes the US. It keeps flipping from Ontario searches for things to the full site. It also buffers a lot when bidding. It's become very frustrating. I also miss out on a lot of items because they are not linked to a search.
The 15% buyers fee seems high. 10% would be a better amount.
Thank you for your feedback, Janelle! We appreciate your input and will certainly take it into consideration. If you have any more thoughts or questions in the future, feel free to reach out. Happy bidding!
Bidding was easy with lots of unique items, fun experience!
Thank you, Tylor! We're thrilled to hear you had a fun experience bidding on unique items. If you ever have more bids or questions, don't hesitate to reach out. Happy bidding!
The auction was listed by your company to end at 9 AM, I bid at the appointed time.Then later in the evening I get emails stating I have been outbid! You had the auction time wrong...you cost me a lot of money due to the fact some of the lots I wanted were already closed whene I checked my email late in the evening.Totally unprofessional and my worst auction experience.The ending of the auctions with the bells going off and confusion by the lots moving all over the screen is something I would not like to experience again.Trust me to NOT use your HIBID site for my auction needs...like you care about one person complaining about your service. All in all I would rate you folks at a -1 on a scale of 10.
Hi Mike, thank you for getting in touch. Have you already reached out to the auctioneer regarding the auction ending time concern? They would be the most appropriate point of contact to assist with resolving any confusion regarding the auction ending times. In terms of platform feedback, you can mute the notification bell while actively bidding in a live catalog. Please note that the lots are dynamically rearranged based on time extensions and closing order as determined by the auctioneer. We appreciate your valuable feedback and are pleased to hear that our support team was able to assist you with the login issue. If you have any more questions or need further assistance, please don't hesitate to let us know.
HiBid provides access to a variety of auction houses. Bidding through HiBid simplifies the registration, bidding, payment, and shipping. It is definitely one of my go-to sites for those hard-to-find items.
Thank you, Timothy! We're delighted to be your go-to site for unique finds. If you ever have more feedback or need assistance, feel free to reach out. Happy hunting!
It was fun and easy, love it. It was exciting and competitive
Thank you, Carole! We're thrilled to hear that you had a fun and exciting experience with us. If you ever want to join in on the competition or have any questions, don't hesitate to reach out. Happy bidding!
I'm retired and resell to stay out of my wife's hair and to provide funds for local rescue shelters. I can't blow and go like I used to and I don't do well in crowds so HiBid allows me to conduct my passion from the comfort of home
Thank you for sharing your story, Gerald! We're delighted to hear that HiBid allows you to pursue your passion and support local rescue shelters. If you ever need assistance or have any questions, feel free to reach out. Happy bidding and reselling!
On more than few items can be a little nerve-racking with the dings and buzzers and things to keep track of so know what you want and go for what you need
Thank you for sharing your experience, Jeff! We understand that auctions can get exciting with all the action happening. Knowing what you want and staying focused is great advice. If you ever need assistance or have any questions, our team is here to help. Happy bidding, and we hope you find some amazing items!
If anyone is looking for an auction online, this site is the one for you. Easy to register and easy to operate.
Thank you, Jahir! We're thrilled to be your choice for online auctions. If you ever need assistance or have more auctions to explore, don't hesitate to reach out. Happy bidding!
Internet bidding is effortless and quick. Good experience!
Thank you, Crystal! We're delighted to hear that you had a fast and easy bidding experience on your mobile device. If you ever have more auctions to explore or any questions, feel free to reach out. Happy bidding!
Everything was so easy to do. The details were very accurate! Team was great to deal with at pickup!
Thank you, Stacy! We're delighted to hear that you found the entire process easy and accurate. Our team is here to make your experience seamless. If you ever have more questions or need assistance, don't hesitate to reach out. Happy bidding!
My first time to bid online. Got just what I wanted. Payment was slick and pickup couldn't have been any smoother. A+++++ all around!
Thank you, Brenda! We're delighted to have made your first online bidding experience a smooth and successful one. Your satisfaction is our priority, and we look forward to serving you again in the future. Happy bidding!
The only bad thing about this is that it's to easy and very addictive.
We hear you, Jo! Bidding on HiBid can be quite enthralling with all the exciting deals and auctions. We're here to make sure you have a fantastic experience every time. Thanks for choosing HiBid again, and happy bidding!
Click the watch list. Live mode bid is when your competitors also bid back n forth
Welcome to the world of online bidding, Scott! We're thrilled to have you on board, and we're delighted to hear that you found HiBid easy to learn and use. Your friend gave you some great advice. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and thanks for choosing HiBid!
I don't know why I had to put in a 'card' because I paid cash or would have paid with Paypal. All in all though, it was fun and exciting.
Thank you for your feedback, Suzanne! We're glad to hear you had a fun and exciting first-time experience. Regarding the card input, we apologize for any confusion. Registering with HiBid allows you to participate in various auctions, and we appreciate your understanding. If you ever have questions or need assistance, don't hesitate to reach out to our customer service team. Happy bidding!
I think I got some really good deals. The end bidding wars were the most fun. You have to stick with it to the end.
Thank you, Dennis! We're delighted to hear you found the bidding process effortless and enjoyable. We appreciate your continued support, and if you ever have more auctions to participate in, we'll be here to assist you. Happy bidding and enjoy your great deals!
No preview and no shipping. It is hard to bid with no preview on what I buy. I lucked out on my purchases.
Thank you for your review, Robert! We're glad to hear that everything has been good for you. If you ever have any suggestions or feedback to make your experience even better, please feel free to share. Happy bidding!
I am frequent bidder and every time has been great service and easy to bid and pick up items.
Thank you, Christopher! We appreciate your continued support and are delighted to hear that you find our platform easy to use. If you have any questions or need assistance in the future, feel free to reach out. Happy bidding!
The software is designed to protect auctioneer. If your card is declined other auctioneers see this. This is a great feature Except when reported information is wrong about the bidder. Proven wrong through NH Attorney Generals office. Corrupt auctioneer charges your card over and over then report you to hibid when they got caught. Seems there should be away to enhance they're software to remove proven false information. After complaining they suggested i reach out to crooked auctioneer i repeat crooked. Hibid also old me after a year i wouldnt have to explain to auctioneers what had happened. This after they declined my bids because of this false information. After talking to other auctioneers in not the only one to have this issue. Its a form of illegal blacklisting which i wish the U.S. attorney general would investigate. How degrading is it to pay your bills and a software says your a dead beat? There are other platforms... answer could be take a deposit when bidding or does this confuse the system writers?
Easy to sign up for the auction and to bid. The entire process is effortless.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about your recent experience, Chris. To focus on Ontario-specific auctions, we recommend using this link: https://hibid.com/ontario for Ontario. Additionally, you can watch a short instructional video on how to refine your search locally here: https://hibid.com/info/help. We appreciate your feedback and hope these resources help enhance your HiBid experience.