business logo of HiBid

HiBid

Overview

HiBid has a rating of 4 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.

service
433
value
143
shipping
114
returns
110
quality
130
This company responds to reviews on average within 2 days

Instant Feedback

4,634 reviews
+163
How would you rate HiBid?
grey star
grey star
grey star
grey star
grey star
Wisconsin
1 review
0 helpful votes
Follow Mathew H.
Unfollow Mathew H.
Send Message
Share Review
Report Review

Simple to use.
April 17, 2025

Finding auctions and bidding was extremely easy. I was able to add payment info once and register for multiple auctions at one.

Date of experience: March 31, 2025
Audriana B. HiBid Rep
2 weeks ago

Thanks, Mathew! We're glad you found the process simple and efficient. Being able to register for multiple auctions with one setup definitely makes things smoother. Appreciate the 5 stars!

Canada
1 review
0 helpful votes
Follow Cheryl F.
Unfollow Cheryl F.
Send Message
Share Review
Report Review

We check Ontario HiBid regularly when looking to purchase something... we often find what we're looking for and have always gotten exactly what we expected. The whole process is smooth and efficient.

Date of experience: March 3, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 5-star review, Cheryl! We're thrilled to hear that you find HiBid well-organized, with clear instructions and timely communication. We're so glad you've had a positive experience and are able to find exactly what you're looking for. Happy bidding! 😊🎉

Washington
1 review
0 helpful votes
Follow Cathy G.
Unfollow Cathy G.
Send Message
Share Review
Report Review

Jewelry
January 26, 2025

I had a good experience.you had so many lots was having trouble keeping up on biding but was able to get main ones I wanted.

Date of experience: January 16, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review, Cathy! We’re glad to hear you had a good experience and were able to win the items you wanted, even with so many lots to choose from. Your support means a lot to us—happy bidding!

Kentucky
1 review
0 helpful votes
Follow Jose B.
Unfollow Jose B.
Send Message
Share Review
Report Review

Key date coins is a scamm
December 13, 2024

I won a bid and I called them, send them messages and emails and I have not received answers and they already charged me. HiBid need to have better control of the companies they partner with and they should have an area where we can report this kind of issues.

Date of experience: December 3, 2024
Audriana B. HiBid Rep
5 months ago

Sorry to hear about your experience with Key Date Coins. We understand how frustrating it is not to get a response after being charged. We’ll reach out to the seller on your behalf to try to resolve this.

We’re also working on improving the platform and appreciate your feedback. If you need further help, feel free to contact us!

Thanks for being with HiBid, and we hope to improve your experience moving forward.

Virginia
1 review
0 helpful votes
Follow PL F.
Unfollow PL F.
Send Message
Share Review
Report Review

Nice and easy site for auctions
December 13, 2024

Easy to find what you're looking for, the process for bidding is smooth and simple. The process to setup your account and start bidding is quick and efficient. With reminders and sound buzzing when you get overbid, it keeps you informed well and on time.

Date of experience: December 3, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for sharing your experience! We’re thrilled to hear that you find HiBid user-friendly and that our platform makes bidding smooth and efficient for you. It’s great to know that features like reminders and alerts are helping keep you informed during auctions.

We’re committed to providing a seamless auction experience, and your feedback means a lot to us. Thanks for being a valued part of the HiBid community!

Michigan
1 review
0 helpful votes
Follow mark h.
Unfollow mark h.
Send Message
Share Review
Report Review

Easy to use and fast paced
March 15, 2025

Bidding was straight forward and fair to all parties. I someone made a bid with little time left, additional time was added to the item to give everyone else a chance to counter.

Date of experience: March 5, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your review, Mark! We're glad you found the bidding process fair and easy to use. Happy bidding! 😊🎉

Arizona
1 review
0 helpful votes
Follow Elan B.
Unfollow Elan B.
Send Message
Share Review
Report Review

New at this
February 22, 2025

Did not tell me the items were upstairs and needed two men to move.
If your location is in Phoenix why would you post appts in EST?
Knew nothing about release form until last minute...just a lot of stress only to get washer hooked up by plumber and it does not work! Most upset

Date of experience: February 6, 2025
Audriana B. HiBid Rep
2 months ago

Thanks for your feedback, Elan. We’re sorry to hear about your experience. Auction details, including item location, pickup logistics, time zones, and required forms, are set by individual sellers. We recommend reaching out to the seller directly for clarification on these details. If you need further assistance, HiBid support at 844-775-4774 may also be able to help. We appreciate your input and hope future experiences are smoother.

Canada
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Send Message
Share Review
Report Review

It's just plain fun
January 18, 2025

Great site, navigation when bidding could be more user friendly. Time should not be added near close when someone new enters a bid.

Date of experience: January 8, 2025
Audriana B. HiBid Rep
4 months ago

Thank you for the 5-star review, Scott! We’re glad you had a great experience. Your support is greatly appreciated—happy bidding!

Canada
1 review
0 helpful votes
Follow Amanpreet S.
Unfollow Amanpreet S.
Send Message
Share Review
Report Review

Card info lost
January 23, 2025

Hi,

Usually its good, but from the last few auctions, I am not able to bid or register for the auctions.

Date of experience: January 13, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for your feedback, Amanpreet. We’re sorry to hear about the issues you’re experiencing with bidding and registration. It’s possible there’s an issue with the card information on file. We recommend reaching out to HiBid Support at 844-775-4774 so we can assist you in resolving this matter and ensure you can participate in future auctions smoothly. Thank you for bringing this to our attention!

Indiana
1 review
0 helpful votes
Follow Darwin W.
Unfollow Darwin W.
Send Message
Share Review
Report Review

Benjamin air rifle
February 14, 2025

The benjamin air rifle arrived in a timely manner. It was packaged well and was in great condition.
There is always a chance of disappointment when bidding on an item that you can only look a pictures as to the condition of the item.

Date of experience: February 4, 2025
Audriana B. HiBid Rep
3 months ago

Thanks for your 5-star review, Darwin! We're glad your Benjamin air rifle arrived quickly and in great condition. We understand that bidding online comes with some uncertainty, so we always recommend checking with the seller to see if item previews are available before bidding. Happy bidding! 😊🎉

Arkansas
1 review
0 helpful votes
Follow Tommy H.
Unfollow Tommy H.
Send Message
Share Review
Report Review

Reserves added in last hours of Auction
December 19, 2024

Technically app worked well. Auction company was lacking in pictures of item being sold. Reserve was added on almost all items with a few hours left to bid. Won bid but didn't meet reserve

Date of experience: December 8, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for your feedback! We're glad to hear the app worked well for you. We understand your frustration with the lack of pictures and the last-minute addition of reserves. These are decisions made by the auction company, but we appreciate you sharing your experience. We’ll take this into consideration as we continue to improve the standards of the platform. If you ever need assistance, feel free to reach out. Happy bidding!

New York
1 review
0 helpful votes
Follow Kari D.
Unfollow Kari D.
Send Message
Share Review
Report Review

Thank you. Love my jewelry. The site is very informative and easy to bid and be notified of any changes to the bidding towards an item.

Date of experience: January 12, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review, Kari! We’re so glad you love your jewelry and found the site informative and easy to use. It’s great to hear you had a positive experience with the auctioneer and bidding process. We look forward to seeing you at future auctions—happy bidding!

Georgia
1 review
2 helpful votes
Follow George H.
Unfollow George H.
Send Message
Share Review
Report Review

I won 1700 Mercury dimes at a cost of over $3,500 From Antique Finder Services Inc and they never sent them. Numerous calls, Msg's assured me they would be arriving soon. That Auction was in APRIL of 2024.
Seller has done nothing. Hi-Bid has done nothing! Piss pour Business ethics!

Date of experience: November 21, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how important this matter is and are sorry to hear about the issues with your purchase.

HiBid serves as a platform for auction houses, but we take concerns like yours very seriously. We are actively reaching out to Antique Finder Services Inc. to help facilitate a resolution on your behalf. In the meantime, please don’t hesitate to provide us with any additional details that could assist us further.

Thank you for your patience as we work to address this matter. We’re committed to ensuring a better experience moving forward.

New Mexico
1 review
0 helpful votes
Follow Meredith G.
Unfollow Meredith G.
Send Message
Share Review
Report Review

I will never use this website again...it crashed mid auction and I lost some things I really wanted because it took about 5 minutes to come back, which is forever during an auction. Then, for some reason it put in a bid on something I didn't want and I had to pay for it because there allegedly was "bidding history" even though I never even looked at it or watched or wanted. So never again! 😔

Date of experience: January 29, 2025
Audriana B. HiBid Rep
3 months ago

We’re sorry to hear about your experience, Meredith! Auctions move quickly, and we know how frustrating it can be if there’s an interruption. We’re actively working on updates to improve performance, and if you’re using the app, we recommend trying the mobile web browser for the best experience. If there’s ever a concern about an accidental bid, we always suggest reaching out to the seller as soon as possible, as they manage the auction directly. We appreciate your feedback and hope you’ll consider giving HiBid another try in the future!

California
1 review
0 helpful votes
Follow Sherry H.
Unfollow Sherry H.
Send Message
Share Review
Report Review

Fantastic auction site and easy to use!
March 3, 2025

I have been using Hibid for over two years and I love it! Registration is simple and overall the site is easy to use. By far much more accommodating than an in-person auction.

Date of experience: February 19, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 5-star review, Sherry! We're thrilled to hear you've been enjoying HiBid for over two years and find it easy to use. We’re glad to provide a convenient and accommodating experience compared to in-person auctions. Happy bidding! 😊🎉

California
1 review
0 helpful votes
Follow Cyland L.
Unfollow Cyland L.
Send Message
Share Review
Report Review

Not sure what happened, but ever since the app shut down the website has been horrible to access. My wife and I ran it on 4 different devices and while we can quickly open any other webpage, HIBid takes an incredible amount of time to load or refresh. This was not an issue before, maybe an update is needed?

Date of experience: February 2, 2025
Audriana B. HiBid Rep
3 months ago

Thanks for sharing your experience! We're always working on updates and improvements to ensure the best possible experience. The mobile web browser is currently the best way to access HiBid, and Google Chrome provides a smooth and reliable experience.

I'm curious—what web browsers have you and your wife been using? That might help us pinpoint any potential issues. Let me know, and I’d be happy to provide further guidance!

If you need immediate assistance, feel free to reach out to our support team at 844-775-4774.

Indiana
1 review
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Send Message
Share Review
Report Review

I had a great experience.
April 3, 2025

Service is easy to use and very great experience along with an easy way to access our local auctions

Date of experience: March 24, 2025
Audriana B. HiBid Rep
1 month ago

Thank you for the 5-star review, Mark! We're thrilled to hear you had a great experience and found the service easy to use. We hope your future auctions continue to be just as smooth and enjoyable!

Texas
1 review
0 helpful votes
Follow Miguel P.
Unfollow Miguel P.
Send Message
Share Review
Report Review

Bidding process did go smoothly but I did have one small issue that I was able to identify and take care of. As I would transition from my current bids to live auction the system would open another tab. I did not realize that I had multiple tabs open for the live auction. A small amount of time difference between the different tabs occurred but I caught it and closed all the tabs except one. Once I took care of that everything went smoothly.

Date of experience: January 30, 2025
Audriana B. HiBid Rep
3 months ago

Hi Miguel! Thanks for your 4-star review! 😊 We're glad to hear the bidding and billing processes went smoothly overall. It sounds like the extra tabs caused a little hiccup, but we're happy you were able to catch it and get everything sorted. Thanks for sharing your experience, and we hope your future auctions go even more smoothly!

Maryland
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Enjoy bidding
January 10, 2025

Have added more states to my bidding list enjoy checking all the auctions and checking out whats new

Date of experience: December 31, 2024
Audriana B. HiBid Rep
4 months ago

Thank you for sharing your experience! We’re thrilled to hear you’re enjoying bidding and exploring auctions across multiple states. It’s great to know you’re finding new and exciting items. We look forward to continuing to provide a fun and seamless auction experience for you!

New York
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Last second bidding
March 31, 2025

I don't know if it was my internet. I tried to bid with 1 second left and it closed on me. I lost the auction.

Date of experience: March 21, 2025
Audriana B. HiBid Rep
1 month ago

Hi John, we understand how frustrating that can be. It sounds like there might have been a slight delay in the connection when placing your bid. Sometimes, refreshing the page or checking your internet connection can help with issues like this. If you continue to experience this, feel free to reach out to the auction house for assistance with bidding issues. Thank you for your feedback!