HiBid

I have called customer dozen times throughout the last couple years since I've been doing doing actions online, mostly for fraudulent auctioneers that I never receive the product, but they took my money. When I call there is nothing you guys can do except try to contact the auctioneers which I have done. I feel like if you are going to have people bid on your platform, we should be protected in someway. There has to be something that can be done. I've had a dispute at least seven times with my bank because of different auctioneers. Your customer service is friendly on the phone, but unfortunately, they tell me their hands are tied until you guys change the way you do business and establish something different to protect the customers. Also auctioneers rate us unfairly at a retaliation sometimes and then we don't get a opportunity to bid with other auction companies, there is no option for us to see ratings on options unless it's off of the platform

Recently one HiBid auction house has started hosting a number of auctions aimed at a very specific collectable. I appreciate their efforts, and I have enjoyed using the site. It's very easy to use, and very clear on whether you are winning or not. I particularly enjoy the "watch" function.

I'm an experienced bidder and auctioneer on hibid and when I started bidding on the channel letters halfway into it the site locked up. I refreshed the page and couldn't get back in for a while, then got back it but couldn't bid, then could bid one time then it would lock up again.

I have used Hibid multiple times. Only had an issue with a few out of state auctions. (Damaged items) I don't believe it's fair that sellers can rate buyers, however buyers cannot rate sellers. And buyers cannot see the reviews!

When bidding at the last few minutes of auction was required to re-enter private info numerous times and was locked out of auction, very poor possible consumer treatment so I just quit bidding all together LOL saved me lots of money but cost you, if I was a company paid on commissions would probably look into fixing such a problem.

Great selections. Too expensive due to shipping costs and not knowing exactly what you are getting. It's just better to buy off ebay. Better description and money back guarantee if you don't receive it on ebay. Alot of sellers do not give tracking number. Need to leave a feedback on sellers. Some are just mean.

I have done these auctions quite often, although this time it made me go to the live auction view when my item only had a few minutes left. I dont like that view because it all moves around and I lose track of my items. I only like to view them in my watch list. So this time my item was getting a lot of bids and I was trying to keep up and I accidently hit the "bid now" button below. It was the wrong item and I didn't notice until it was too late. So I was not happy, given now I had bid on something I didn't want and I couldn't find my item. Finally I did but I do not like that view I find it extremely confusing.

I was a winner on an item. However, since I had set a max bid I was unaware that I had won. Previously, I eoukd receive a notifications of status, an amount that was charged to my credit on file, and instructions for pickup.

Sometimes the shipping is absolutely ridiculous, Also, I have received broken items which nobody would refund…Most of the time all is good, but I do prefer when the auctioneers contact me through email and not by phone! You have some sellers who are just awesome and some who are rude and do not want to even help..

I bid on items daily & my bids win often but I've never won an item & not received an invoice or address to pickup. It's Mon 4/7, pickup is Wed 4/9 but only received an email stating that I had winning bids. Obviously I know that.

Buy from hibid often. I dislike you cannot review the auction company's. For example I purchased a $200 gun and said company shipped in house and charged me $105 shipping (absurd). Another company i won TWO coins. Again charged $35 in house to ship. I get paying buyers premium but when an auction house is also profiting from shipping I think others should be made aware and likewise when a company is great to deal with, that also should be allowed to review.

Overall, hybrid is as good as any of the other online auctions platforms. However, high bed seems to really run into trouble during the closing and the bidding and the platform can't handle the number of bitters.

I recently bought a few things at auction, and things went smoothly except when I checked hibid for my current or past bids the lots I bid on and won were not listed anymore. I was a little confused why they were not showing up as current or past bids

I have been using HiBid for some time now. It has great search functionality, allowing prospective bidders to search locally, nationally and even within the continent (I am in Canada). Registering is easy for any auctions you may be interested in and bidding is just as simple. HiBid runs a simple, easy to use auction hosting site with a great deal of functionality.

I was having issues navigating Hi-Bid using the browser on my cell phone. I switched to a tablet and it simplified my searching and bidding.
So far so good with actual bidding. I've won 2 auctions, I have not received those purchases yet. I'm hopeful that I will not disappointed with my first experience with HIBid. It seems to be a good concept.

I've been watching HiBid Auctions for a few years now, and I've gotten some great things. This time not so great. I bid on two window covers and both were missing some of the pieces needed to mount them. I took them right back and it was taken care of.

It's easy to follow the items throughout the auctions. I go through and pick items to save for when the auction starts. Then I follow them when they come up. There's always last minute bidders so you have to continuously watch your items.

During loading my brother comment the need for cleaning the expensive bed set and several other wooden items I had purchased. I asked why? He said they had mold on them. And when we loaded them we found several pieces had water damage on the bottom. None of this was disclosed in the descriptions or the photos. All together I spent $335 on the auction, plus renting a haul, drove in white out and blizzard conditions to pick it up after being told pick up was today no matter the weather, and had to wait for someone to get off work to help me load things. Hopefully the first auction items that are being shipped to me don't come damaged as well...

I have seen online auction sites that I thought about bidding on something but was unsure of how the process worked exactly. Hibid makes it easy to search for a particular item or browse auctions and bid. No hidden fees or fine print to read.

I bid on a vintage Santa out of state so I requested shipping. This particular auction site used an outside packing service. I think the packers wrapped the Santa so tight that it broke during the shipping process. I immediately notified the auction site and was instructed to call another number which I did. I was then instructed to send pictures via email which I did. It's been over three weeks and I've heard nothing from the auction site or the packers as to a refund.