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HEXRPG

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Virginia
2 reviews
15 helpful votes
Follow Maddison D.
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Just don't
August 18, 2020

Normally I don't write reviews. This was something that really hit me that I feel like I have to share. I have sat back and watched the recent changes, some for the better and many for worse, silent the whole time. I can't remain silent anymore. I watched someone who has dedicated so much time on the site be turned on. There is a group who certain members have started a real mess and unfortunately good people got caught in the middle.
If you are trans, a POC or anything that that doesn't fit the mold, don't join. I didn't believe this myself until this week. Their committee staff are quitting saying it's a ploy. You have staff members being alienated and saying they were apart of harassment when they were against it. The site has turned on THE WRONG PEOPLE. I've watched someone who has COVID still fight alongside their moderator brothers and sisters to be thrown away. You have one user who gave everything to that site and another who is brainwashing people. Yet, those trying to make HEX safe are discarded like trash. Hex is disgusting for getting rid of people who are on the side of the users not the side of the JKRIOP group that is very much like a cult. There are members of that group who want the right things. Hex got the problem child out and now goes for anyone in that group? It's horrible what staff is goi to those who do care about the site.

Unfortunately, my experience with this site has deteriorated since Lilian was allowed to ignite the flame. Now, another Lily is allowed to be a mod member who is openly phobic and against so many things. Guess if you don't kiss the right $#*!, you can't actually do your job and make a difference. I've watched two people be harassed to the point of almost committing suicide, one who is the mod member that was discarded so carelessly (who is the one fighting COVID) they have death threats on other media from someone's group but that's okay. Hex is a big game of he said/she said bull$#*!. Again, it's said only one person (who is banned from the site) was the harassing party and other take the rap for him. Glad I'm watching from the sidelines of it all. Can't imagine what staff would do to me being a regular user if they toss their own away.

Date of experience: August 18, 2020
New Jersey
1 review
23 helpful votes
Follow KeyDream K.
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Hogwarts Extreme basically is your modern definition of a forum site that has a monopoly over issuing bans. If you get banned, you don't have the chance to explain or try to reason with the Hex officials. The officials are basically tight-knight, locking threads and forcing people off the site. It's basically a environment where the aristocratic derive pleasure from banning its user. And, I don't think they have their rules right.On the regulations page, they said "Please note that the server is housed in the United States of America. Therefore, these federal and state laws are the ones that govern this site. Texas state law applies." Ok... but I don't think multiple accounts are illegal UNLESS they're exploited for harassment, abuse, etc. How come other people use multiple accounts yet never get reported to the government? Plus, there's nothing in US law regarding multiple video gaming accounts.It's more of a violation of the Terms of Service, NOT the law. If multiple accounts were illegal, we'd see a bunch of people in jail... so... doesn't really stand to reason. The terms also state reporting your ISP. But, hold on, you know it's possible to fake an isp, right? Furthermore, the isp isn't a guarantee that action will be taken. To report someone's isp for a multiple account that obtains more rares and fake, virtual money seems like a waste of time, both for the isp and hex. Hex sounds a bit faulty, doesn't it? Don't waste your time on hex. I did, and I regret it.

Date of experience: January 6, 2016
GB
1 review
19 helpful votes
Follow Maddy T.
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I joined this site 4 years ago and can honestly say it was one of the best choices of my life. Everyone is so so welcoming and kind and I've learnt so much and made so many friends. I love it!

Date of experience: July 24, 2020
Australia
1 review
13 helpful votes
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#LoveHEXmorethananything
January 20, 2017

I love Hogwarts Extreme. I met so many friends and I do so many interesting classes. I made a club and had loads of fun. I think that HEX is the best interactive online game I have ever experienced.

Date of experience: January 19, 2017
Bulgaria
1 review
21 helpful votes
Follow Dimitar D.
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Terrible site
April 29, 2020

I love the idea of the site, but the stuffs are sor rude. Horrible. Now I want to be part of the site, on the other hand I don't want to be around such rude people

Date of experience: April 29, 2020
GB
1 review
27 helpful votes
Follow Heather S.
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The great thing about HEX is that you don't HAVE to stick around. If you don't like the site you are free to delete your account and never return again. It's really that simple!

Date of experience: July 26, 2020
New Zealand
1 review
4 helpful votes
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Great Game :)
January 12, 2019

Dragonsandwolves8,

Hogwarts Extreme was such a great game, I loved it sooo much, I joined when I was 11 left when I was 12 (now I'm 13) I left Hogwarts Extreme because I hated the person I (accidentally) made everyone think I was, I (probably) seemed like a vain snob who always talked about herself, I don't know what got over me when I started acting like that... But in reality I am a quite girl who ignores compliments of my face/body... so after I realised what I was doing I pretty much stopped talking to people and later deleted my account.
If I could start all over as the person I really am I would.
I would highly recommend this game to anyone though, it is honestly really fun and most people are really nice, The game might seem really confusing at first but don't be afraid to ask questions:)
- Dragon

Date of experience: January 10, 2019
California
1 review
22 helpful votes
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Awful Admins
September 19, 2020

Hex admins are like the gestapo - constantly monitoring you and hounding you. Motherof3 (Chris) is the absolute worst! I don't know why they keep her in that role. I went to her for help and she refused to help me. I went to another admin who helped me right away. Too bad that person is no longer an admin on the site. Motherof3 tried to use her admin power to get me to fork over an item I won in auction. She said she wanted it for a relative, but she offered no compensation whatsoever for it! They accuse you of cheating when you're not. Don't have more than one account in the household because then they really hound you. If they decide you're cheating, they will strip your account of EVERYTHING. You won't have a single item in your trophy case, inventory, trunk and absolutely ZERO galleons! They don't even leave you books to do your homework. They take items people gifted you for birthdays and holidays, random event and donation items you got for free. Forget about trying to collect a full set of cards. They refuse to release the rarer ones, jacking the value of them into multiple millions of galleons. Only about 3 people on the site have the full set. I wish I had never donated any money to the site - save your money and don't make the same mistake I did.

Date of experience: September 19, 2020
Pennsylvania
1 review
16 helpful votes
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Absolutely Wonderful
April 30, 2020

If you scroll through these reviews, you'll see a lot of negative stuff. While I'm not saying these claims are false - I'm sure people have had bad experiences - I find this site to be absolutely amazing. Whenever I have a question, there are so many members of the site willing to pop in with an answer, whether they work on the site or not. The role play section of the site is filled with a whole bunch of role plays for every level, whether you're a newbie who writes one liners or a master who writes 1,000 words. There's so many threads dedicated just for chatting and making new friends. You can join or create clubs too, based on your interests. You can also join a dorm and make new friends. There's games to play, classes to take, and a whole bunch of new friends to make. You can even try out for your house's quidditch team! You can buy a pet, a wand, a broom, and so many other different items. You can be sorted and chat in your common room. You can participate in a multitude of site-wide events. I definitely recommend this site.

Date of experience: April 30, 2020
Illinois
1 review
29 helpful votes
Follow J D.
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Going Downhill
June 16, 2019

White nationalists and homophobes are a growing presence on HEXRPG. Take that however you want I guess.
#StraightPride #WhitePride being found in the former LGBT forum shows you how far the site has fallen

Date of experience: June 16, 2019
Maryland
1 review
14 helpful votes
Follow Susan B.
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This place has given me a safe haven to meet other HP fans and feel loved and accepted for who I am. Recently the staff tightened down on their stance on the Black Lives Matter movement and the LGBTQ+ community, and clarified that Black Lives Matter and Trans Lives Matter. Some people got shirty about being told that their transphobic behavior wasn't allowed, played the sea lion argument of "Well no YOU tell ME why MY behavior was bad, I hAvE nO iDeA" and got kicked off, hence the negative reviews that have popped up since the beginning of May. HEX is a great place, and very welcoming. We are a community, and if you are offending the community, you are no longer welcome in that community. Point blank and period.

Date of experience: July 25, 2020
Illinois
1 review
25 helpful votes
Follow Jess H.
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I've been on this site for years - I'm talking since around when it first started when I was a kid. I've been sort of off and on through growing up and I'm an adult now.

While the site isn't so bad if you live alone, don't talk to anyone, or generally don't interact with the community, the moment you step outside that you're screwed.

Have a child or a sibling that wants to join? Banned. You had multiple accounts and no, nobody gaf if you try to explain. My daughter joined and got insta-banned, I told off the staff for not bothering to read that she TOLD THEM we shared an internet connection and they only replied that I should not have been looking at her account in the first place - only my own.

Before that, my sister is autistic and so she doesn't communicate well. When being mocked by multiple members on the site (including staff) she reported the thread and explained all that the anti-harassment rule told her to. Staff said she was being too sensitive, they weren't making fun if her autism in particular, and so it wasn't something against the rules. This has happened on multiple occassions.

Over half the staff sits there and talks about how they don't care about the members and only like the payment and power. And a lot of staff is like 12-13 which is horrible for a site where the majority of the members are 21+ and the site is so large.

Date of experience: January 4, 2019
New York
1 review
12 helpful votes
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My hexrpg.com Review!
October 6, 2017

I completely disagree with the users who say that hexrpg.com is a terrible website. I have been a member since March 6,2017 and I ABSOLUTELY LOVE THIS WEBSITE! Are there moderators who are mean, rude and unfair? Probably! However, I have found that they are few and far between! I have found that users can be mean, rude and unfair though!

I have made many great friends on hexrpg.com, including a reviewer on this site who left of her own choosing. Was she treated unjustly and accused of something she hadnt meant to do? Yes! Would I have quit, maybe! I just now I miss my friend known *******@dianavdmijde

The things I like most about hexrpg.com are the friends I have made, Role Playing a student, taking classes (some of them, such as Astronomy are real meaning you can find what are written in The lessons by searching the web. They didnt make it up! Are all of the classes real of course not but, who cares! They are still fun to take!

The site also offers continuous contests. Yes, I have won a few! Last but not least, hexrpg.com does not cost a dime to play/use

Does this site have its issues? Yes but dont all sites? I believe the great things that I have mentioned far outway any of the bad that other reviewers have mentioned! So if you are looking for the ultimate Harry Potter experience, want to meet some great people and make some great, possibly lifelong friends, then give hexrpg.com a try! Personally, I believe, from what I saw when checking out Pottermore.com that hexrpg.com is far more superior!

Date of experience: October 5, 2017
Ireland
1 review
28 helpful votes
Follow H H.
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I loved HEXRPG for many years but the reviews are true, many of their staff are horrid... They are great at contests and events but are awful with people. Some of them are nice to talk to but the rest are very clique-y and ignore you if you message them or try to chat with them in threads, then they complain that they are too busy and overworked, and they lose control of their emotions and get sooooooo impatient and snappy if you ask them a question about something you didn't know is in the " Knowledge Base " ( Oakley is the worst for this, scary as she is a " HEX Mentor " and has made newbies feel very upset and unwelcome)... And if you make a mistake you get threatened, they do not allow you to explain yourself, and then they blame you for THEIR misunderstanding if you struggle due to language barriers or if you don't understand the " HEX lingo "... It has really put me off the site and made me very uncomfortable... If you are a perfect person, 100% fluent in English and you do not have any learning disabilities, you will probably be fine. Otherwise... it is not worth your time and you will end up being hurt, and you can expect 0 apology from the paranoid Staff who assumed the worst of you.

Date of experience: February 20, 2019
Singapore
1 review
8 helpful votes
Follow Quinn W.
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The items are ranged from rarity 1 to 7, with 1 being the rarest. Now, I'm suspecting that the lottery and contest systems are being more "merciful" to new users. More and more new users are getting the rarer items. Old users are all millionaires. Stuck in the middle with no crazy amount of items or galleons are the 1/2 year users.

There are many items that you can only get if you're a staff member for a very long time. Stocks come late because of 1 person's delay. The inflation is TERRIBLE. Everything is in millions now. 50k 5 years ago is a couple million today. If you don't have at least 3 million in your on-hand money, you can barely pay for one rare and desirable item!

Roleplaying is alright, I suppose. The site-wide lotteries are rigged to be more lenient towards the newbies. I suspect that the rarer REs are, too. If you don't have a hundred thousand on-hand, you can't even go a fortnight with it, especially if you participate in the lottery regularly.

I suppose the mods are alright. Motherof3 is an admin now, but thank goodness I had never needed to meet with her.

Date of experience: August 27, 2017
Malaysia
1 review
12 helpful votes
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Not worth it!
April 27, 2017

So recently my accounts has been disabled, i tried to reason with staff, but no, those monkey staff didnt even give your chance to explain, they just disabled my accounts like that, worst they reset my account to zero, where all my items and galleons are gone. Reason was they found i had another account (that i didnt login for ages let alone active there). These horrid staff should just disabled my other account and warned me, but no they had to show they run those sites and kick me out just like that. So for newbies its not worth your time. They sometimes had ridiculous rules for a site who claim 'fun sites'. I heard alot about motherof3 mod, and i've encountered once with her, that grandma really think she owned the site, she's really a stucked up mod. There are some nice mods but only few of them esp the new one, the rest just like to stick to their gang and bully others by kicking everyone if they found one tiny mistakes that we didnt even mean to do it. I totally abandoned this site, its not worth my $#*!ing time!

Date of experience: April 27, 2017
Washington
1 review
14 helpful votes
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My thoughts
August 4, 2017

So I cheat on everything, it's like a problem I have. I even did it on Hexrpg. About 2 years ago when I joined I was completely obsessed with it and wanted to be in all the houses. Yeah I got sent to Azkaban for like 3 months and everything I won was deleted. I don't blame them, but after that I deleted my account. Came to my senses and wanted to reenable my account, got it back started from scratch. I have not made a single friend on their. Lol. Im definitely on thier list of bad gmails. Bloody helll. Besides that, most of the moderators are awful, literally anyone in power or well known. I hold grudges, so on my list of most rude people on hex are: Motherof3, sparrowstorm (Global Moderator), charmedeema (Account Officer)
Some are nice like: Spike (Global moderator)
I think Hannah Abbott (Slytherin AHOH) is nice, at least from what I have seen... idk about the others. Not recommended for young children but for heartless evil people... i need to quit

Date of experience: August 4, 2017
GB
1 review
18 helpful votes
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Really fun forum
June 14, 2020

There are lots of different forums for chatting and fun events and contests so you can keep really busy!

Date of experience: June 14, 2020
Singapore
1 review
13 helpful votes
Follow T M.
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Hello. I have written a review before and this is just me writing a second one AND telling you guys who to avoid.

My first review told you not to join. But what if you did? Fear not!

Based on my experience, I have some suggested moderators you should go to should you need help and the ones you must NEVER go to, less you want to get your $#*! kicked for no reason.

The moderators who are not bias right now:
Zoe
Brandon
Jojo
Ry240

The moderators who are bias:
Everyone else!

Also a tip for those who are already in:
Don't try to help newbies. Like, no-no. You wanna know why? Because half the people on that site has gotten expelled from "acting like moderators or admins" AND THEY WERE BANNED FOR NO FRIGGIN REASON EXCEPT TO BE HELPFUL.

And to the rest, don't join because everyone is going to treat you like $#*! and the "oldies" there are really proud and they don't give a $#*! about anybody who stands in their way.

ALSO BEING A MODERATOR IN THAT SITE IS THE MOST THANKLESS JOB EVER.

Date of experience: September 12, 2019
Washington
1 review
17 helpful votes
Follow Bruce A.
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So, I've been on HEX (on and off; real life, you know?) for almost 4 years. I have been on site staff for a portion of that, but not any more. Site staff mods and admins are all humans, and none of them are perfect. Some are better, some are worse. Decisions about banning multiple accounts are made carefully and based on evidence. Some of these reviews may be legitimate complaints about mistaken bans, but I'm confident the VAST majority are done correctly.

The part that really grinds my gears is reviewers alleging bias or intolerance on the part of staff and moderators. In 4 (on and off, again) years of HEX, I have NEVER ONCE seen site staff discrimination against a POC, a member of the LGBTQIA+ community, or other protected classes. Is there some institutional disadvantage? Sure. But staff is actually remarkably diverse. I am a gay man and I have ALWAYS felt completely comfortable on HEX, especially during pride.

Some of the other complaints about cliquishness are valid, and there are certainly some staffers who are not very approachable. However, these people are all volunteers - some of whom give 40+ hours per week to this site. It's incredibly fun, and for people who READ THE RULES and abide by them should be totally fine. As in literally every aspect of life, being polite will get you farther than being rude when you believe staff have made a mistake, but you don't have to be a "brown noser" as one reviewer said to have fun and participate and make friends.

Check it out for yourself.

Date of experience: August 2, 2019

Overview

HEXRPG has a rating of 2.2 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HEXRPG most frequently mention multiple accounts, staff members and internet connection. HEXRPG ranks 156th among Mmorpg sites.

service
31
value
29
shipping
9
returns
11
quality
24
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