I loved HEXRPG for many years but the reviews are true, many of their staff are horrid... They are great at contests and events but are awful with people. Some of them are nice to talk to but the rest are very clique-y and ignore you if you message them or try to chat with them in threads, then they complain that they are too busy and overworked, and they lose control of their emotions and get sooooooo impatient and snappy if you ask them a question about something you didn't know is in the " Knowledge Base " ( Oakley is the worst for this, scary as she is a " HEX Mentor " and has made newbies feel very upset and unwelcome)... And if you make a mistake you get threatened, they do not allow you to explain yourself, and then they blame you for THEIR misunderstanding if you struggle due to language barriers or if you don't understand the " HEX lingo "... It has really put me off the site and made me very uncomfortable... If you are a perfect person, 100% fluent in English and you do not have any learning disabilities, you will probably be fine. Otherwise... it is not worth your time and you will end up being hurt, and you can expect 0 apology from the paranoid Staff who assumed the worst of you.