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HERVIA has a rating of 1.7 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. HERVIA ranks 254th among Designer Clothes sites.
No cash refund! If you purchase outside of the U. K. Hernia will not return your money. Buy elsewhere.
They sent me a wrong color sneakers which are cheaper. They even tried to upsell them to me. Dishonest hopeless online merchant.
Mock up customer service, Never reply enquiry for dispatch date. Delivered wrong item. Customer service staff not able to answer simple question over the phone. Over promised that they will reply within the same day if I sent them the evidence in email. However, they said they are not able to acccess to the email whenI called back again. This time asked me to leave him my email address. When I asked him to repeat the email address that he could not answer, obviously he did not write it down. Hopeless staff!
The store manager is rude to dark skin customers. He perceives you as shoplifter, or "too black to afford luxury".
They sell real vivienne westwood here and its even better than the actual site because they have tax free for customers outside the U. K. and they also sometimes have specials where there is free shipping. I always take advantage of this because shipping from uk to us they normally charge 12pounds which is equivalent to $19.08 which is the current rate change.