Mock up customer service, Never reply enquiry for dispatch date. Delivered wrong item. Customer service staff not able to answer simple question over the phone. Over promised that they will reply within the same day if I sent them the evidence in email. However, they said they are not able to acccess to the email whenI called back again. This time asked me to leave him my email address. When I asked him to repeat the email address that he could not answer, obviously he did not write it down. Hopeless staff!