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Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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The basic beauty Wacoal bra is very supportive, more than most, and I can always get it at Her Room.
Love the all cotton nightgowns I have ordered. They are my favorite and wash so well - nice and soft!
HerRoom did well with handling my order. The manufacturer is having issues with sending items promptly, but HerRoom kept me informed and sent it to me when it became available.
Ok, not happy with the delays on my nighties. I still want them.
Even thought the were out of stock on the items I had ordered, the company was very prompt sending them to me.
I was very happy to find the brand of bra that fits me best through "HerRoom." I moved away from the city where I could shop at a bra boutique to purchase this brand. Thanks for carrying the "Fit Fully Yours" brand and delivering to my door!
Great customer service and appropriate updates re my order.
Good and easy. Prices were better than others places.
I have mentioned this company as one that I really enjoy shopping online at. I have never had any issues with quality, returns or ordering.
Thank you.
It took over a month for my underwear to be delivered to me. They said it would come within a week but it didn't. I needed it for a trip but I have to go without it.
It was good. The package was delivered on time. Merchandise was good.
Had to wait several weeks after the date they said it would be delivered for my order to finally be delivered. Almost gave up on getting my order & was going to cancel
It was easy to find what I liked after a while. The experience was great
Prompt, correct and appreciated
I do not want to include 50 figures
Quality was still there after all these years. Even loved the new color blue you offered.
Very pleased! Will probably order from Herroom again in the future.
I've ordered from "Her Room" before so I ordered a bra that I have had before but I just wish you had more to choose from in larger sizes Black Bras (48-50 I cup) I really like the Glamorise brands. Thank again.
I love to shop at Herroom where sizes are available that I can't find in stores.
Package took entirely too long to be processed and even longer to be delivered. Wont order here again
Hello Steven - Your order was placed on a Friday night, and we had it shipped out on Monday morning.
Kind Regards,
Wilma
Customer Service Manager
Although I love the product, it was too small for me so I can't wear it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth - We are sorry to hear the shipper did not delivery your order timely.
Kind Regards,
Wilma
Customer Service Manager