HerRoomReviews 3,672

It was good, came quickly and a decent price. Thank you.

Ok, some models didn't fit so had to return. One item was back ordered and then delayed. Overall decent experience

Needed new bras; was looking for Knix.com; was brought to this site. Never did find Knix; haven't been able to find Knix any time I've looked. I bought a couple of bras I cannot use. No fault of the product, I just don't like Playtex; but nothing else came close. I still need new bras.

It was good enough. Shipping took extra long, though I understand that is probably linked to the supply chain issues. I appreciate that HerRoom was communicative about these delays

It was hard to tell how poorly one of the bras fit until I wore it for a day. Your return policy stinks.

Horrendous customer service. THey lied about shipping methods and when I asked them to rectify it (calmly and politely as you get much further this way!) the woman gave me the run around, to call FedEx, and that basically it wasn't her problem She said there were no supervisors on the floor that I could speak to (is that even legal?) Then she HUNG UP ON ME. No joke lol.

Additionally, I tried to read some reviews on the site. Customers are always helpful in giving information. BUt apparently someone at this place is paid to go through reviews and essentially tell customers why they are wrong. They go back through your order history (shouldn't that be private?) and use it to try and make you look foolish! Omg. They even referred to one woman's weight gain!: o

Will definitely never shop here again.

Purchased 2 pairs of Hue Ultra Soft High Waist Denim Leggings
Style ******* Black - XL, Black and White. Personal problems kept me from sending back because by the time I received them I was on travel.

When home I opened them and discovered a tag that the black fades continually after washing and on anything the fabric touches. Can you imagine! As usual the black looked better on than the white as I asked to return both or at least the black because of the dye fading on to other surfaces. Absolutely no returns the agent said! I am now stuck for $94. And can't wear them.
In addition their site did not work good and it took me a week before I could originally order the pants and to finally get thru with my information.

I buy all of clothes online but I have never been so badly treated.

What a waste on my valuable time and money!$$
Never again will I purchase from HerRoom! This company does not even act like an American company that cares about creating customer trust. Beware and follow your gut feelings, I wish that I would have.

Service was good as always I was kept informed about the status

It was okay... the exchange took a while. But otherwise it was good.

Partial delay on some of the products ordered, but I don't blame the retailer for supply chain issues.

I did receive my order of 4th April…after wearing the candle light VF panty the left gather on the leg came unraveled…I sent you an email about this but no response? I am dissatisfied! Peace

Thank you for order but I noticed that the control panel on hosiery do not seem as firm as before.

Easy to order, arrived quickly and the proper items

Great selection. Responsive customer service. Will shop here again.

Ongoing help with advice from service staff, who are already setting up for cooperation and future relationships. Perfect purchases attractively fit my figure, which I picked up on the recommendations of the manager of the online store. A wide range of different products, which gives hope for the next purchase. Things were good and neatly packed.

Excellent website. Easy to use. Great customer service

It took forever to get the bras, her room refused to send what they had in stock. I finally ordered 3 from walmart and there shipment got here way before her rooms.

It took months to receive my order - stop making me write more

You had exactly what I like. The number on the bra had changed because you made improvements. Great!

The slip that was sent was a very, very poor quality. The fabric was very rough/scratchy and it was not the 27 inch length that was ordered.