• HermesSale

HermesSale

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Overview

HermesSale has a rating of 5 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HermesSale most frequently mention customer service. HermesSale ranks 28th among Handbags sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    3
  • Quality
    6
2
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What reviewers want you to know

Positive highlights

  • The customer service is the best, if you have any questions or a problem they will take care of it immediately.

Critical highlights

No critical highlights yet

How would you rate HermesSale?
Top Positive Review

“Quality bag. Excellent service.”

Mary W.
5/7/21

I ordered the Evelyn bag to Ireland and I couldn't be happier with my bag! The quality is so good - I really couldn't tell the difference between it and an authentic Hermes Evelyn as they're exactly the same. Service is excellent. Tracy kept in touch all the time, sending me photos of my bag and letting me know when it had been posted. Even suggesting the best way to have it shipped. The bag arrived in a discreet box, well packed and protected. I'm really happy with it and will definitely be ordering another bag again. Keep up the good work!

Reviews (36)

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user maryw1981
1 review
0 helpful votes
May 7th, 2021
Verified purchase

I ordered the Evelyn bag to Ireland and I couldn't be happier with my bag! The quality is so good - I really couldn't tell the difference between it and an authentic Hermes Evelyn as they're exactly the same.
Service is excellent. Tracy kept in touch all the time, sending me photos of my bag and letting me know when it had been posted. Even suggesting the best way to have it shipped.
The bag arrived in a discreet box, well packed and protected.
I'm really happy with it and will definitely be ordering another bag again.
Keep up the good work!

Tip for consumers:
Don't doubt yourself. This company is good.

Products used:
Bag

Service
Value
Shipping
Quality
Thumbnail of user annm1141
1 review
22 helpful votes
July 8th, 2020

I just purchased my 4th handbag from here! The quality of their handbags is exceptional (and it's a fraction of the price! I know I own one of the other brand!). No small details are neglected. Their customer service is fantastic as well. Quick to respond to questions, easy payment and shipping options and they even send photos of your bag pre-shipment so you know just what you're getting. Highly recommend!

Thumbnail of user masonl47
1 review
10 helpful votes
June 18th, 2020

This bag is beautiful, the stitching is correct and every little detail was great. Arrived in like a week which is amazing and crazy! Already getting compliments. Tracy is kind and kept me up to date with everything. Will be purchasing more!

Thumbnail of user genac19
1 review
0 helpful votes
March 15th, 2021

I purchased the Birkin Bag Black Clemence Leather 30cm with Silver Hardware and I love it! It's a classic bag that I will use for a long time. :). Also the customer service is very good in communication, providing clarification if needed regarding questions about a handbag.

Products used:
Handbag

Service
Value
Shipping
Quality
Thumbnail of user janelled42
1 review
0 helpful votes
December 15th, 2020

Great communication fast shipping and perfect product. Very happy with the belt I ordered. Will definitely be ordering again. Thank you for everything!

Thumbnail of user kimo162
1 review
19 helpful votes
September 22nd, 2020

At first I was concerned about sending money overseas but Tracy helped me every step of the way. The bag arrived earlier than I thought. Tracy emailed me that day and asked me if I liked it. Not only did I like it, I LOVED IT! Thank you to Tracy and the staff for this beautiful bag! Never did I think I would have anything close to this! I love it! I have counted every stitch and looked at every detail. I can't see a difference. Thank you for sticking with me Tracy. I appreciate your patience and helping me. I can't say enough good things about this company!

Thumbnail of user juliettek12
1 review
0 helpful votes
July 20th, 2021

I ordered a HSS Bi-color Hermes bag at this time.
First of all, I have experienced such a pleasant service.
It was so difficult to choose colors that matched the hardware.
So I did a lot of detailed questions through e-mail, but they never passed by and answered all my questions until I was satisfied.
This was my third order and there was no doubt, It was perfect service and great craftsmanship.
Next order will be Kelly:)

Thank you so much and thank you
Hermessale.ee!

Products used:
Handbag

Thumbnail of user lorib610
1 review
1 helpful vote
August 17th, 2020

Great service-- they frequently kept me apprised of the status of my order. They delivered a fantastic product that was exactly what I wanted and expected! I highly recommend this vendor!

Thumbnail of user heatherr408
1 review
1 helpful vote
October 13th, 2020

I was skeptical and was nervous about ordering. I looking at it for months and finally pulled the trigger. The ordering process was a little confusing but I made it. I assumed it would take months to get but I had my Hermes belt within a couple weeks and it is beyond amazing. I dont have an original to compare it to. But the quality of it is beyond my expectations. I will be ordering again... soon!

Thumbnail of user sabinel11
1 review
1 helpful vote
November 2nd, 2020

This is really a site that you can trust.
The service from tracy is super... when you send a mail you will receive always a clear an honest answer.
The produkt is really like on the photo... every step of the shipment is send by Tracy.
I send éalso the money and it was perfect. I will place my next order and i can recommend it to eveyone!
So don't worry... place an order and you will be satisfied! Xx Sabine!

Thumbnail of user chrissyr18
2 reviews
1 helpful vote
June 15th, 2020

Tracey was so kind and kept me up to date with everything. Shipping was smooth and fast even with a pandemic!

Thumbnail of user carlag104
1 review
0 helpful votes
March 25th, 2020

The bag I purchased was perfection. The service and professionalism of the staff was impeccable. I can't wait to place my next order.

Thanks for everything!
C. G.

Thumbnail of user ericap332
1 review
0 helpful votes
June 13th, 2022

I have been buying for awhile now many bags. I love there service they are very professional
Quality of bags are excellent and shipping is fast. Highly recommend

Service
Value
Shipping
Returns
Quality
Thumbnail of user andyg313
2 reviews
0 helpful votes
June 5th, 2022

Absolutely gorgeous leather, perfectly crafted. I am so impressed by the prices and products I've received. I will absolutely be back.

Products used:
Leather goods

Service
Value
Shipping
Quality
Thumbnail of user camillen23
2 reviews
0 helpful votes
December 7th, 2021

Oh, I love their bags. The colours are so juicy and the quality is awesome. I was presented it by my boy friend and I'm so grateful to him.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johns4986
1 review
16 helpful votes
November 15th, 2019

Easy communication and fast response time. Tracy was very helpful. We received the pre shipping pictures quickly. Shipping was fast. The bag arrived about three days after we approved the photos. My wife was very pleased with the bag when it arrived.

Thumbnail of user trinee
1 review
13 helpful votes
October 8th, 2019

This is my 2nd transaction! The bag itself is AMAZING! A true mirror image of the real one at a fraction of the price. I can't believe the quality, it's the best replica I have ever seen, love it! Cant wait to order more, I highly recommend it.

Thumbnail of user allisonz6
1 review
11 helpful votes
June 26th, 2019

Customer service was amazing, I struggled with figuring out the pay process. They guided me through the steps and checked in with me to make sure I understood. They were so prompt and updated me every step of the way. Amazing customer service! The bag arrived quickly and was so beautiful. I'd been wanting this exact colour for the longest time and I was so excited to see the final result. I will DEFINITELY be ordering again.

Thumbnail of user latechiaw1
2 reviews
1 helpful vote
October 15th, 2019

I recently received my orange 35cm Kelly. Might I add that it came in under 8 days. This is my third purchase and I have been thoroughly pleased with each one and the wear and tear of each bag. Thanks so much Tracy and team for helping with your quick responses to all my questions.
LW

Thumbnail of user cheryle62
2 reviews
17 helpful votes
March 9th, 2019

I recently ordered a purse from this site and they were so helpful. I had never used Western Union and they walked me through the process. There response to me with any questions was immediate and my purse was delivered promptly. Additionally, I was very pleased with the quality of my bag. I will definitely order more from them.

Thumbnail of user roseb196
1 review
0 helpful votes
October 9th, 2019

I received a nice bag, and it was what I was looking for. I'd rate it five stars. The shipping took some time, but it was okay.

Thank you.

Thumbnail of user nicolel249
2 reviews
12 helpful votes
September 8th, 2019

I ordered the Hermes Evelyne III PM Etoupe bag and could not be more pleased! The quality is beautiful and looks authentic. I would definitely order from them again.

I was a bit nervous about wiring money, but chose to use TransferWise for the payment per Tracy's detailed information on how to process it. Tracy also provided excellent communication regarding delivery, payment, photos for my approval of the bag prior to shipping, and tracking/follow up on delivery. I did choose to use FedEx at a slightly higher shipping cost, but felt it gave me a better comfort level for delivery time and customs. In all, it took 2 weeks from the time I placed my order to the day I received my bag.

Thumbnail of user brunor40
1 review
0 helpful votes
October 9th, 2019

Very beautiful bag. Excellent customer service. I am a return customer and the quality is always on the top.

Thumbnail of user monikahm
1 review
0 helpful votes
June 1st, 2019

Absolutely love this bag, it seems like they followed all the details to a T! I am about to order another from them. The bag arrived on time too, just go ahead and place an order you won't be disappointed.

Thumbnail of user linas40
1 review
16 helpful votes
April 20th, 2019

I ordered a bag from HermesSale and had a great experience throughout. They are prompt and friendly with customer service and I felt SO comfortable throughout the process. My bag is beautiful and exactly as pictured. I am so happy and would definitely order again.

Products used:
Bag

Service
Value
Shipping
Returns
Quality

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About the business

HermesSale.biz offers the highest hermes quality handbags in this industry, 30 days return policy, 256-SSL, customs trouble free guarantee all together makes your shopping experience excellent.

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