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HermesSaleReviews 36

4.0

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HermesSale Reviews Summary

The company enjoys a strong reputation for exceptional product quality, with many customers praising the craftsmanship of their handbags, which closely resemble authentic luxury items. The customer service, particularly the responsiveness and support provided by Tracy, is consistently highlighted as a significant strength, with clients appreciating the detailed communication throughout the purchasing process. However, some customers expressed initial concerns regarding payment methods and the ordering process, indicating a need for clearer guidance. Overall, the sentiment is overwhelmingly positive, with many customers eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
6
value
6
shipping
6
returns
3
quality
6

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Excellent Quality
June 13, 2022

I have been buying for awhile now many bags. I love there service they are very professional
Quality of bags are excellent and shipping is fast. Highly recommend

Date of experience: June 12, 2022
Michigan
3 reviews
0 helpful votes
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Gorgeous
June 5, 2022

Absolutely gorgeous leather, perfectly crafted. I am so impressed by the prices and products I've received. I will absolutely be back.

Date of experience: June 5, 2022
Luxembourg
2 reviews
0 helpful votes
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Cool bags
December 7, 2021

Oh, I love their bags. The colours are so juicy and the quality is awesome. I was presented it by my boy friend and I'm so grateful to him.

Date of experience: December 6, 2021
New York
1 review
0 helpful votes
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I ordered a HSS Bi-color Hermes bag at this time.
First of all, I have experienced such a pleasant service.
It was so difficult to choose colors that matched the hardware.
So I did a lot of detailed questions through e-mail, but they never passed by and answered all my questions until I was satisfied.
This was my third order and there was no doubt, It was perfect service and great craftsmanship.
Next order will be Kelly:)

Thank you so much and thank you
Hermessale.ee!

Date of experience: July 20, 2021
Ireland
1 review
0 helpful votes
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Quality bag. Excellent service.
May 7, 2021

I ordered the Evelyn bag to Ireland and I couldn't be happier with my bag! The quality is so good - I really couldn't tell the difference between it and an authentic Hermes Evelyn as they're exactly the same.
Service is excellent. Tracy kept in touch all the time, sending me photos of my bag and letting me know when it had been posted. Even suggesting the best way to have it shipped.
The bag arrived in a discreet box, well packed and protected.
I'm really happy with it and will definitely be ordering another bag again.
Keep up the good work!

Date of experience: May 7, 2021
Virginia
2 reviews
0 helpful votes
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A Satisfied Customer
March 15, 2021

I purchased the Birkin Bag Black Clemence Leather 30cm with Silver Hardware and I love it! It's a classic bag that I will use for a long time. :). Also the customer service is very good in communication, providing clarification if needed regarding questions about a handbag.

Date of experience: March 14, 2021
Colorado
1 review
0 helpful votes
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Great communication fast shipping and perfect product. Very happy with the belt I ordered. Will definitely be ordering again. Thank you for everything!

Date of experience: December 15, 2020
Belgium
1 review
1 helpful vote
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Sooo nice!
November 2, 2020

This is really a site that you can trust.
The service from tracy is super... when you send a mail you will receive always a clear an honest answer.
The produkt is really like on the photo... every step of the shipment is send by Tracy.
I send éalso the money and it was perfect. I will place my next order and i can recommend it to eveyone!
So don't worry... place an order and you will be satisfied! Xx Sabine!

Date of experience: November 2, 2020
Oklahoma
1 review
1 helpful vote
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Glad I ordered
October 13, 2020

I was skeptical and was nervous about ordering. I looking at it for months and finally pulled the trigger. The ordering process was a little confusing but I made it. I assumed it would take months to get but I had my Hermes belt within a couple weeks and it is beyond amazing. I dont have an original to compare it to. But the quality of it is beyond my expectations. I will be ordering again... soon!

Date of experience: October 13, 2020
Georgia
1 review
19 helpful votes
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LOVE IT!
September 22, 2020

At first I was concerned about sending money overseas but Tracy helped me every step of the way. The bag arrived earlier than I thought. Tracy emailed me that day and asked me if I liked it. Not only did I like it, I LOVED IT! Thank you to Tracy and the staff for this beautiful bag! Never did I think I would have anything close to this! I love it! I have counted every stitch and looked at every detail. I can't see a difference. Thank you for sticking with me Tracy. I appreciate your patience and helping me. I can't say enough good things about this company!

Date of experience: September 22, 2020
New York
1 review
1 helpful vote
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Blue Birkin
August 17, 2020

Great service-- they frequently kept me apprised of the status of my order. They delivered a fantastic product that was exactly what I wanted and expected! I highly recommend this vendor!

Date of experience: August 16, 2020
New Jersey
1 review
22 helpful votes
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Repeat Customer!
July 8, 2020

I just purchased my 4th handbag from here! The quality of their handbags is exceptional (and it's a fraction of the price! I know I own one of the other brand!). No small details are neglected. Their customer service is fantastic as well. Quick to respond to questions, easy payment and shipping options and they even send photos of your bag pre-shipment so you know just what you're getting. Highly recommend!

Date of experience: July 8, 2020
Florida
1 review
11 helpful votes
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Amazing Bag
June 18, 2020

This bag is beautiful, the stitching is correct and every little detail was great. Arrived in like a week which is amazing and crazy! Already getting compliments. Tracy is kind and kept me up to date with everything. Will be purchasing more!

Date of experience: June 18, 2020
Florida
2 reviews
1 helpful vote
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Tracey was so kind and kept me up to date with everything. Shipping was smooth and fast even with a pandemic!

Date of experience: June 15, 2020
Michigan
1 review
0 helpful votes
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Perfection
March 25, 2020

The bag I purchased was perfection. The service and professionalism of the staff was impeccable. I can't wait to place my next order.

Thanks for everything!
C. G.

Date of experience: March 25, 2020
Pennsylvania
1 review
16 helpful votes
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Great buying experience
November 15, 2019

Easy communication and fast response time. Tracy was very helpful. We received the pre shipping pictures quickly. Shipping was fast. The bag arrived about three days after we approved the photos. My wife was very pleased with the bag when it arrived.

Date of experience: November 13, 2019
Arkansas
2 reviews
1 helpful vote
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I recently received my orange 35cm Kelly. Might I add that it came in under 8 days. This is my third purchase and I have been thoroughly pleased with each one and the wear and tear of each bag. Thanks so much Tracy and team for helping with your quick responses to all my questions.
LW

Date of experience: October 14, 2019
Georgia
1 review
0 helpful votes
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Great
October 9, 2019

I received a nice bag, and it was what I was looking for. I'd rate it five stars. The shipping took some time, but it was okay.

Thank you.

Date of experience: October 8, 2019
France
1 review
0 helpful votes
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Wonderful
October 9, 2019

Very beautiful bag. Excellent customer service. I am a return customer and the quality is always on the top.

Date of experience: October 8, 2019
Norway
1 review
13 helpful votes
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This is my 2nd transaction! The bag itself is AMAZING! A true mirror image of the real one at a fraction of the price. I can't believe the quality, it's the best replica I have ever seen, love it! Cant wait to order more, I highly recommend it.

Date of experience: October 8, 2019