From the business
Bulk herbs, spices, seasonings, teas and essential oils from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordering is easy and fast. I like the information from the printed catalog and website, showing country of origin. Elderberries are available from a number of sources, even those labeled organic, but I don't trust those that do not indicate where the plant was grown. I will always order from Monterey Bar Herbs!
Only issue is that there is no way to enter a different shipping address from billing address
Hi Morris, you do have the option of changing your shipping and billing addresses in your account. This information will be located in your account under "ADDRESS BOOK", there you will have the option of editing, deleting, or adding an address. You can also select whether an address is to be set as the billing or shipping address.
Always enjoy shopping here, great products. Usually have what I need
Hi Kitty, thank you for shopping with us! We appreciate your support!
Fair prices, would like to see more organic options
Hi Mariah, thank you for shopping with us and for your review! We appreciate your suggestion and we would love to hear what other organic products you'd like to see more of.
Easy to use, good selections of herbs, good shipping options
Hi Antonio, we're glad to hear the website was easy to navigate. Thank you for shopping with us and for your review.
Shopping was very easy. Trusting shipping and delivery will so as smoothly. First time ordering from you and would love to continue if all goes well. Debe
Hi Debe, welcome and thank you for shopping with us! We truly appreciate your business.
Great her vendor - easy website to use - reliable service
Hi Derek, we're happy to hear you had an easy shopping experience. Thank you for shopping with us and for your review.
Really nice website, great visuals and links to information about product.
Hi Janene, we're happy to hear the website was easy to navigate and you found the information you needed. Thank you for shopping with us and for your review.
I navigated the website and found the products I was looking for easily.
Hi Gina, we're so happy to hear you found the products you needed! Thank you for shopping with us and for your review.
Excellent products and value. I LOVE the Chai Tea! Will order at least two more pounds, and even more in the future.
Hi Donald, thank you for your review. We're happy to know our customers enjoy the vast selection of products we offer. Thank you for shopping with us!
This was My first order so we will see, I appreciate the variety you carry :))
Hi Tamara, welcome and thank you for shopping with us!
User friendly interface and great pricing, thanks so much!
Hi CK, we're happy to hear your shopping experience was a breeze! Thank you for shopping with us and for your review.
After giving feedback to Monterey Herb Co about my experience I received an email the next day telling me how they resolved the problem. I waited until the problem was actually corrected and they did what they told me they would do. So, all is good now. So happy to see that a company & their employees actually care about their customers.
Thank you so much for correcting the problem. I received my order very quickly and packed nicely so that the fragile chamomile flowers were not turned to dust. The freshness was evident. I will continue to recommend MBHC or Herbco.com to friends.
In checkout it would be easier if you just added a remove button. I had problems establishing billing and shipping address.
Other than the frustrations in ordering my experience was great
Hi Donna, thank you for your suggestion on adding a remove button in our checkout process. We truly appreciate our customers feedback so we make make every shopping experience a good one! If you ever have any difficulty or questions regarding our website, our customer service reps are there to help.
Great selection, competitive prices, and easy to navigate website
Hi Joe, thank you for your review! We appreciate your feedback and your support.
I just wish you offered organic chaste berry. I hope it comes from a good source.
Hi Bonnie, we have long standing relationships with all of our vendors, farmers and wild crafters so we have the utmost confidence in their integrity and therefore stand behind the quality of our product. We assure you that our products are safe and we thoroughly test all of them to comply with federal and industry standards for safety.
Looks good. You have most of the things I need. You were only out of thyme. Very impressed.
Hi Stephanie, thank you so much for your review! We truly appreciate your feedback and your support.
The website was easy to navigate which was nice. The info was very well organized.
I will be back to shop again. Thank you.
Hi Tracie, thank you so for your review! We appreciate our customers feedback and support.
Easy search easy read it's either in stock or not and the shipping always surprising me how swift and ahead of time it is.
Hi Anthony, thank you so much for shopping with us. We appreciate your feedback and your support.
Easy to order online, great quality products and quick to ship. I will order from Monterey Bay Herb Co. More.
Hi Carlon, thank you for your review.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susan, we're glad to hear this! Thank you for shopping with us and for your review.